Set up Dynamics 365 Product Visualize

[This topic is pre-release documentation and is subject to change.]

Microsoft Dynamics 365 Product Visualize requires an active Dynamics 365 Sales instance that's associated with a Microsoft SharePoint site. This topic provides step-by-step procedures for setting up a new Dynamics 365 Sales trial instance. After the instance is running, see the Administrator guide instructions for adding users, products, opportunities, and models.

Create a new organization

The first thing you need to do is create a new Azure Active Directory (Azure AD) organization. This new organization provides a safe environment to try out Dynamics 365 Product Visualize that won't interfere with any existing Dynamics 365 instances. You can also use this organization to create and manage users, separate from your business organization.


If you prefer to add Dynamics 365 Sales to an existing Azure AD, skip ahead to the section Add a Dynamics 365 Customer Engagement trial.

  1. Sign in to the Microsoft Azure portal at

  2. If your organization has multiple Azure subscriptions, select Directory & Subscription Directory and Subscription button in the upper-right corner of the page to view the list of available subscriptions.

  3. In the left pane, select Create a resource > Identity > Azure Active Directory.

    Create resource

  4. Under Create directory, give the organization a name and an initial domain name.

    Name and domain name

  5. Select Create. You might need to wait several minutes while the directory is created.

  6. Select Click here to manage your new directory.

    Click to manage new directory link

Add an admin user

After creating the new organization, the next step is to add an admin user for the organization. The admin user is responsible for creating additional users, assigning licenses, and initializing Dynamics 365. As the creator of this organization, you can use your work account to manage the system, but we recommend creating a separate administrator account for each organization.

  1. In the left pane, select Azure Active Directory, and then select Users.

    Azure Active Directory

  2. Select New User at the top of the page, and then fill in the following fields:

    • Name: Enter any name.

    • Username: Enter a fully qualified username (@<tenant>

    • Directory Role: Global administrator

  3. Select Show Password, and then write down the temporary password.

  4. At the bottom of the page, select Create to finish creating the user.

Add a Dynamics 365 Customer Engagement trial

Dynamics 365 Product Visualize integrates directly into Dynamics 365 Sales, which enables your salespeople to seamlessly transition from vital customer data into an engaging sales experience that changes the way customers think about your products.

  1. In a private browser window, go to the Microsoft 365 admin center at

  2. Sign in with the administrator credentials you created in the previous procedure, and, if prompted, set a new password.

  3. In the left pane, select Billing, and then select Purchase services.

    Purchase Services

  4. Search for Dynamics 365 Customer Engagement Plan, and then select the Dynamics 365 Customer Engagement Plan panel from the results.

    Dynamics 365 Customer Engagement plan

  5. On the summary page, select the Get free trial button.

  6. On the checkout page, select Try now. After this is processed, select Continue.

Assign licenses

Before continuing, make sure the Dynamics 365 Customer Engagement license has been assigned to the admin user.

  1. Go to the Microsoft 365 admin center at In the left pane, select Users > Active Users.

  2. Select the name of the admin user created earlier.

  3. In Licenses and Apps, under Licenses, make sure that Dynamics 365 Customer Engagement Plan is checked.

    Edit licenses

  4. Save your changes, and then close the dialog box.

Set up the Dynamics 365 Sales trial

The next step is to set up the Dynamics 365 Customer Engagement instance. This procedure provides step-by-step instructions for manually installing Dynamics for Sales, which generates a completely empty instance of Common Data Service.

  1. In the Microsoft 365 admin center at, in the left pane, in the drop-down list for Admin Centers, select All admin centers.

  2. In the All admin centers page, select the Dynamics 365 panel.

  3. In the page that appears:

    • Set the language to your preferred language.

    • Under Select which scenario fits you best, select None of these.

    • Set the currency to your preferred currency.

  4. Select Complete Setup, and then wait for the initial setup process to be completed.

    Complete Setup

  5. In the left pane, in the Admin Centers list, select Dynamics 365 Admin Portal.

    On the Instances page, you should see your newly created instance selected and some properties in a gray box on the right. Your new solution is still being set up. Wait for setup to be completed before moving on to the next step.


    It can take around 10 minutes for the setup process to finish. You'll know the process is complete when you see CRM Hub listed under Solutions for your instance. Refresh the page periodically to check on the status.

  6. Select the small Edit button next to the word Solutions in the gray box on the right.


  7. In the list of available solutions, find Dynamics 365 Sales Application, and then select Install.

  8. Review the terms of service. When you're ready, select the check box that shows you approve. This starts the installation.


    This process might take a while to be completed. You can refresh the page to view the current status of the installation.

Set up a SharePoint site

  1. Go to the Sales Hub for your newly created Dynamics 365 instance. To do this:

    1. On the admin center page, select Open next to your organization name in the gray box.

    2. Select Sales Hub in the list of available applications.

  2. Select Settings in the upper-right corner of the page, and then select Advanced Settings.

  3. In the navigation bar at the top of the page, select the arrow next to Settings, and then select Document Management.

    Document Management settings

  4. Select Enable Server-Based SharePoint Integration to set up the connection to SharePoint.


    If you opted to use the automated Sales setup option earlier, you can skip the steps to enable server-based SharePoint integration.

  5. Continue through the setup. When prompted, enter the URL for your SharePoint instance (https://<org name>


    Be sure to enter the full URL for your SharePoint instance, including https://.

  6. When complete, return to the Document Management settings page, and then select Document Management Settings.

  7. Enter the URL for your SharePoint site if it isn't filled in by default, and then select Next.

  8. Continue through setup using the default values for the remaining options.

    Dynamics 365 automatically creates SharePoint folders for Dynamics 365 entities.

  9. Close the window when done.

What's next?

After you've finished the setup process, you'll have an Azure AD organization complete with Microsoft Dynamics 365 Customer Engagement and SharePoint. At this point, you can start adding opportunities, products, and models to Dynamics 365 Sales. For more information, see the Administrator guide.

See also

User guide