Startups

Article
05/17/2023

Microsoft Ignite March 2021

Watch on-demand videos from the Microsoft Ignite virtual event and explore new tech that's ready to implement.

Featured Sessions



Redefining Workforce Engagement with Contact Center AI


	Redefining Workforce Engagement with Contact Center AI The new world of work has changed everything. Tune into this session to learn more about how Contact Center AI is shaping the future of customer service and workforce engagement by enabling more efficient processes, deeper sentiment insights, data-driven agent evaluations, and augmented coaching workflows. See how top brands fuel the future of employee and customer experience management.

Redefining Workforce Engagement with Contact Center AI
The new world of work has changed everything. Tune into this session to learn more about how Contact Center AI is shaping the future of customer service and workforce engagement by enabling more efficient processes, deeper sentiment insights, data-driven agent evaluations, and augmented coaching workflows. See how top brands fuel the future of employee and customer experience management.

Sessions


	Bringing Next-Generation AI Innovation to the Enterprise AI is a technology that has the power to transform enterprises but can also be challenging to incorporate and embrace. Abnormal Security, one of the world's fastest growing startups, was built to deliver AI solutions to the enterprise. Join Jeff Ma, GM of Microsoft for Startups along with Evan Reiser, CEO & Co-founder of Abnormal Security; Saam Motamedi, GP at Greylock Partners; and Dean Perrine, CISO of Fox to discuss how Abnormal's technology is transforming enterprise businesses today.
	Resolve Employee Support Requests in Seconds with Aisera & Microsoft Teams The future of work will be defined and shaped by three key trends: automation, artificial intelligence, and collaboration. To meet the needs of a growing number of enterprise customers, Aisera is teaming up with Microsoft to offer employees a next-generation service desk. In this demo, watch how employee support requests such as accessing software applications, ordering hardware, and approving PTO get auto-resolved right within Microsoft teams. Using Aisera's patented unsupervised natural langua

Bringing Next-Generation AI Innovation to the Enterprise
AI is a technology that has the power to transform enterprises but can also be challenging to incorporate and embrace. Abnormal Security, one of the world's fastest growing startups, was built to deliver AI solutions to the enterprise. Join Jeff Ma, GM of Microsoft for Startups along with Evan Reiser, CEO & Co-founder of Abnormal Security; Saam Motamedi, GP at Greylock Partners; and Dean Perrine, CISO of Fox to discuss how Abnormal's technology is transforming enterprise businesses today.

Resolve Employee Support Requests in Seconds with Aisera & Microsoft Teams
The future of work will be defined and shaped by three key trends: automation, artificial intelligence, and collaboration. To meet the needs of a growing number of enterprise customers, Aisera is teaming up with Microsoft to offer employees a next-generation service desk. In this demo, watch how employee support requests such as accessing software applications, ordering hardware, and approving PTO get auto-resolved right within Microsoft teams. Using Aisera's patented unsupervised natural langua

Connection Zone


	Ask the Experts: Redefining Workforce Engagement with Contact Center AI The new world of work has changed everything. Tune into this session to learn more about how Contact Center AI is shaping the future of customer service and workforce engagement by enabling more efficient processes, deeper sentiment insights, data-driven agent evaluations, and augmented coaching workflows. See how top brands fuel the future of employee and customer experience management. Join for live Q&A with the experts from Observe.ai and to how they are driving digital transformation.
	Ask the Experts: The Science of Engagement - Personalizing Customer Experience with Behavioral Science and Data-Driven Insights Relationship-based engagements drive better business results and improves the lives of your customers. Symend's digital engagement platform, built on Azure cloud, uses behavioral science and data-driven insights to empower customers at multiple stages of the customer life cycle. Find out how Symend's science-based approach to customer engagement keeps enterprises attuned to the changing needs of their customers and inspires customers to take desired actions while improving the experience.

Ask the Experts: Redefining Workforce Engagement with Contact Center AI
The new world of work has changed everything. Tune into this session to learn more about how Contact Center AI is shaping the future of customer service and workforce engagement by enabling more efficient processes, deeper sentiment insights, data-driven agent evaluations, and augmented coaching workflows. See how top brands fuel the future of employee and customer experience management. Join for live Q&A with the experts from Observe.ai and to how they are driving digital transformation.

Ask the Experts: The Science of Engagement - Personalizing Customer Experience with Behavioral Science and Data-Driven Insights
Relationship-based engagements drive better business results and improves the lives of your customers. Symend's digital engagement platform, built on Azure cloud, uses behavioral science and data-driven insights to empower customers at multiple stages of the customer life cycle. Find out how Symend's science-based approach to customer engagement keeps enterprises attuned to the changing needs of their customers and inspires customers to take desired actions while improving the experience.

Did you like these sessions? Share this page with your followers

Startups

Featured Sessions

Sessions

Connection Zone

Additional resources