Products and Capabilities
Services and scenarios supported by FastTrack
This topic includes details on the workload scenarios supported by FastTrack and the source environment expectations necessary before we can begin. Based on your current setup, we work with you to create a remediation plan that brings your source environment up to the minimum requirements for successful onboarding.
FastTrack provides guidance to help you first with core capabilities (common for all Microsoft Online Services) and then with onboarding each eligible service:
- General
- Security and Compliance
- Office 365
- Enterprise Mobility + Security
- Windows 10
- Windows Virtual Desktop
- App Assure
- The new Microsoft Edge
Note
For information on source environment expectations for Office 365 US Government, see Source Environment Expectations for Office 365 US Government.
General
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
Core onboarding | We provide remote guidance on core onboarding, which involves service provisioning, tenant, and identity integration. It also includes steps for providing a foundation for onboarding services like Exchange Online, SharePoint Online, and Microsoft Teams, including a discussion on security, network connectivity, and compliance.
Onboarding for one or more eligible services can begin once core onboarding is finished.
Identity Integration We provide remote guidance for:
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Network enablement
As part of the FastTrack benefit, we advise you as to best practices for connecting to cloud services to ensure the highest levels of performance of Microsoft 365. Active Directory forests These have the functional forest level set to Windows Server 2003 onward, with the following forest configuration:
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Microsoft 365 Apps | We provide remote deployment guidance for:
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Network health | We provide remote guidance with obtaining and interpreting key network connectivity data from your environment showing how aligned your organization’s sites are to Microsoft’s principles of network connectivity. This highlights your network score which directly impacts migration velocity, user experience, service performance, and reliability. We also guide you through any remediation steps highlighted by this data to help you improve your network score. |
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Security and Compliance
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
Azure Active Directory (Azure AD) and Azure AD Premium | We provide remote guidance for securing your cloud identities for the following scenarios.
Secure foundation infrastructure
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The on-premises Active Directory and its environment have been prepared for Azure AD Premium, including remediation of identified issues that prevent integration with Azure AD and Azure AD Premium features. |
Azure Information Protection | We provide remote guidance for:
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Customer prerequisite responsibilities include:
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Microsoft 365 Defender | Microsoft 365 Defender is a unified pre- and post-breach enterprise defense suite that natively coordinates detection, prevention, investigation, and response across endpoints, identities, email, and apps to provide integrated protection against sophisticated attacks. We provide remote guidance for:
The following is out of scope
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Microsoft Cloud App Security | Microsoft Cloud App Security is a Cloud Access Security Broker (CASB) that provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyber threats across all your Microsoft and third-party cloud services. We provide remote guidance for:
The following is out of scope
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Microsoft Defender Advanced Threat Protection (ATP) | Microsoft Defender Advanced Threat Protection (ATP) is a platform designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats.
We provide remote guidance for:
The following is out of scope
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Microsoft Defender for Identity | Microsoft Defender for Identity is a cloud-based security solution that leverages your on-premises Active Directory signals to identify, detect, and investigate advanced threats, compromised identities, and malicious insider actions directed at your organization. We provide remote guidance for:
The following is out of scope
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Microsoft Information Governance | We provide remote guidance for:
The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Information Protection | We provide remote guidance for:
The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Intune | We provide remote guidance on getting ready to use Intune as the cloud-based mobile device management (MDM) and mobile app management (MAM) provider for your apps and devices. The exact steps depend on your source environment and are based on your mobile device and mobile app management needs. The steps can include:
We guide you through getting ready to cloud-attach existing Configuration Manager environments with Intune. The exact steps depend on your source environment. These steps can include:
Deploy Outlook mobile for iOS and Android securely
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IT admins need to have existing Certificate Authority, wireless network, and VPN infrastructures already working in their production environments when planning on deploying wireless network and VPN profiles with Intune.
Note: The FastTrack service benefit doesn't include assistance for setting up or configuring Certificate Authorities, wireless networks, VPN infrastructures, or Apple MDM push certificates for Intune.
Note: The FastTrack service benefit doesn't include assistance for setting up or upgrading either the Configuration Manager site server or Configuration Manager client to the minimum requirements needed to support cloud-attach. Contact a Microsoft Partner for assistance with this.
Intune integrated with Microsoft Defender Advanced Threat Protection (ATP) Note: We provide assistance on integrating Intune with Microsoft Defender ATP and creating device compliance policies based on its Windows 10 risk level assessment. We don't provide assistance on purchasing, licensing, or activation. Contact a Microsoft Partner for assistance with this. Windows Autopilot IT admins are responsible for registering their devices to their organization by either having the hardware vendor upload their hardware IDs on their behalf or by uploading it themselves into the Windows Autopilot service. |
Office 365 Advanced Threat Protection (ATP) | We provide remote guidance for:
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Office 365
<
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
Exchange Online | For Exchange Online, we guide you through the process to get your organization ready to use email. The exact steps depend on your source environment and your email migration plans.
We provide remote guidance for:
For information on using the FastTrack benefit for data migration to Office 365, see Data Migration. | Your source environment must have one of the following minimum levels:
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Microsoft Information Governance | We provide remote guidance for:
The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Information Protection | We provide remote guidance for:
The following is out of scope
|
Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Teams | We provide remote guidance for:
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Note: The ideal state is for all users to have their mailboxes homed on Exchange Online. Users with mailboxes homed on-premises must have their identities synchronized to the Office 365 directory through Azure AD Connect. For these Exchange hybrid customers, if the user's mailbox is on-premises, the user cannot add or configure Connectors. The installers for the Microsoft Teams Windows and Mac desktop clients can be downloaded from https://go.microsoft.com/fwlink/?linkid=839411. |
Office 365 Advanced Threat Protection (ATP) | We provide remote guidance for:
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Outlook for iOS and Android | We provide remote guidance for:
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Power BI | We provide remote guidance for:
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Online client software like Power BI Desktop must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
Project Online | We provide remote guidance for:
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Online client software like Project for Office 365 must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
Project Online Professional and Premium | We provide remote guidance for:
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Online client software like Project for Office 365 must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
SharePoint Online and OneDrive for Business | We provide remote guidance for:
For information on using the FastTrack benefit for data migration to Office 365, see Data Migration. |
For SharePoint hybrid:
Note: For information on Multi-Geo Capabilities, see Multi-Geo Capabilities in OneDrive and SharePoint Online in Office 365. |
Yammer Enterprise |
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Online client software must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
Enterprise Mobility + Security
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
Azure Active Directory (Azure AD) and Azure AD Premium | We provide remote guidance for securing your cloud identities for the following scenarios.
Secure foundation infrastructure
|
The on-premises Active Directory and its environment have been prepared for Azure AD Premium, including remediation of identified issues that prevent integration with Azure AD and Azure AD Premium features. |
Azure Information Protection | We provide remote guidance for:
|
Customer prerequisite responsibilities include:
|
Microsoft Intune | We provide remote guidance on getting ready to use Intune as the cloud-based mobile device management (MDM) and mobile app management (MAM) provider for your apps and devices. The exact steps depend on your source environment and are based on your mobile device and mobile app management needs. The steps can include:
We guide you through getting ready to cloud-attach existing Configuration Manager environments with Intune. The exact steps depend on your source environment. These steps can include:
Deploy Outlook mobile for iOS and Android securely
|
IT admins need to have existing Certificate Authority, wireless network, and VPN infrastructures already working in their production environments when planning on deploying wireless network and VPN profiles with Intune.
Note: The FastTrack service benefit doesn't include assistance for setting up or configuring Certificate Authorities, wireless networks, VPN infrastructures, or Apple MDM push certificates for Intune.
Note: The FastTrack service benefit doesn't include assistance for setting up or upgrading either the Configuration Manager site server or Configuration Manager client to the minimum requirements needed to support cloud-attach. Contact a Microsoft Partner for assistance with this.
Intune integrated with Microsoft Defender Advanced Threat Protection (ATP) Note: We provide assistance on integrating Intune with Microsoft Defender ATP and creating device compliance policies based on its Windows 10 risk level assessment. We don't provide assistance on purchasing, licensing, or activation. Contact a Microsoft Partner for assistance with this. Windows Autopilot IT admins are responsible for registering their devices to their organization by either having the hardware vendor upload their hardware IDs on their behalf or by uploading it themselves into the Windows Autopilot service. |
Windows 10
Service | FastTrack guidance details | Source environment expectations |
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Windows 10 | We provide guidance for upgrading from Windows 7 Professional and Windows 8.1 Professional to Windows 10 Enterprise.
We provide remote guidance for:
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For PC upgrade, you must meet these requirements:
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Microsoft Defender Advanced Threat Protection (ATP) | Microsoft Defender Advanced Threat Protection (ATP) is a platform designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats.
We provide remote guidance for:
The following is out of scope
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Windows Virtual Desktop
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
Windows Virtual Desktop | We provide deployment guidance for onboarding to Windows Virtual Desktop (a desktop and app virtualization service). Windows Virtual Desktop takes advantage of Windows 10 multi-session experience and is optimized for Microsoft 365 Apps for Enterprise with integrated security and management for Microsoft 365. We provide remote guidance for:
The following is out of scope
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You should already have the following:
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App Assure
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
App Assure | App Assure is a service designed to address issues with Windows 10 and Microsoft 365 Apps app compatibility. When you request the App Assure service, we work with you to address valid app issues at no additional cost to you with an eligible subscription. We also provide guidance to customers who face compatibility issues when deploying Windows Virtual Desktop and the new Microsoft Edge and make every reasonable effort to resolve compatibility issues. We provide remediation assistance for apps deployed on the following Microsoft products:
The following is out of scope
Customer responsibilities include
Contact a Microsoft Partner for assistance with these services. |
Windows 10 and Microsoft 365 Apps
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The new Microsoft Edge
Service | FastTrack guidance details | Source environment expectations |
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Microsoft Edge (for Windows 10 Enterprise customers) |
The following is out of scope
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