Office 365 US Government

In response to the unique and evolving requirements of the United States public sector, Microsoft has created Office 365 US Government plans (or "Office 365 US Government"). This section provides an overview of features that are specific to Office 365 US Government. It is recommended that you read this supplementary section alongside the Office 365 Service Descriptions .

How to use this Service Description section

The Office 365 US Government Service Description is designed to serve as an overlay to the general Office 365 Service Description. It defines the unique commitments and differences compared to Office 365 Enterprise offerings.

About Office 365 US Government environments

Office 365 US Government plans are monthly subscriptions and can be licensed to an unlimited number of users.

  • The Office 365 GCC environment provides compliance with Federal requirements for cloud services, including FedRAMP Moderate, and requirements for criminal justice and federal tax information systems (CJI and FTI data types).

  • The Office 365 GCC High and DoD environments deliver compliance with Department of Defense Security Requirements Guidelines, Defense Federal Acquisition Regulations Supplement (DFARS), and International Traffic in Arms Regulations (ITAR).

In addition to the features and capabilities of Office 365, the organizations that use Office 365 US Government benefit from the following features unique to Office 365 US Government:

  • Your organization's customer content is logically segregated from customer content in Microsoft's commercial Office 365 Services.

  • Your organization's customer content is stored within the United States.

  • Access to your organization's customer content is restricted to screened Microsoft personnel.

  • Office 365 US Government complies with certifications and accreditations that are required for US Public Sector customers.

How to use this Service Description section

Customer eligibility

Office 365 US Government is available to (1) US federal, state, local, tribal, and territorial government entities, and (2) other entities which handle data that is subject to government regulations and requirements and where use of Office 365 US Government is appropriate to meet these requirements, subject to validation of eligibility. Validation of eligibility by Microsoft will include confirmation of handling data subject to International Traffic in Arms Regulations (ITAR), law enforcement data subject to the FBI's Criminal Justice Information Services (CJIS) Policy, or other government-regulated or controlled data. Validation may require proof of registration with the U.S. Department of State for ITAR data or sponsorship by a government entity with specific requirements for the handling of data. The Office 365 DoD-environment is for the exclusive use of the United States Department of Defense.

While eligibility criteria are consistent across Office 365 US Government offerings, Microsoft will only agree to DFARS and ITAR contract language for the GCC High environment.

Entities with questions about eligibility for Office 365 US Government should consult their account team.

Upon renewal of a customer's contract for Office 365 US Government, re-validation of eligibility is required.

How to use this Service Description section

Customer content located within the United States

Office 365 US Government services are provided from datacenters physically located in the United States. The following customer content is stored at rest in datacenters physically located only in the U.S.A.:

  • Exchange Online mailbox content (email bodies, calendar entries, and the content of e-mail attachments).

  • SharePoint Online site content and the files stored within that site.

  • Skype for Business archived conversations, uploaded documents, and whiteboarding sessions.

Note

With typical use, Skype for Business does not store customer content, but if such storage occurs, it will be stored in datacenters in the U.S.A.

If your users are located within the U.S.A. while using Office Online (formerly known as Office Web Apps) or if you adopt the use of Active Directory Federation Services (AD FS) 2.0 and set up policies to help ensure your users connect to the services through single sign-on, any customer content that is temporarily cached in Office Online will be located in the U.S.A.

How to use this Service Description section

Office 365 US Government and third-party services

Office 365 provides the ability to integrate third-party applications into SharePoint Online sites, Skype for Business, Office applications included in Office 365 ProPlus (such as Word, Excel, PowerPoint, and Outlook), and Outlook Web App. In addition, Office 365 supports integration with third-party service providers. These third-party applications and services might involve storing, transmitting, and processing your organization's customer data on third-party systems that are outside of the Office 365 infrastructure and therefore are not covered by the Office 365 compliance and data protection commitments. It is recommended that you review the privacy and compliance statements provided by the third parties when assessing the appropriate use of these services for your organization.

How to use this Service Description section

Restricted data access by administrators

Access to Office 365 US Government customer content by Microsoft administrators is restricted to personnel who are US citizens. These personnel undergo background investigations in accordance with relevant government standards.

Background Screening
GCC
GCC High and Dod
Verification of US Citizenship
Yes
Yes
Employment History Check
Yes
Yes
Education Verification
Yes
Yes
Social Security Number (SSN) Search
Yes
Yes
Criminal History Check (7 year)
Yes
Yes
Office of Foreign Assets Control List (OFAC)
Yes
Yes
Bureau of industry and security List (BIS)
Yes
Yes
Fingerprint-based check of FBI criminal databases
Yes
Yes
CJIS Criminal Background Check
Yes
No
DOD IT-2 based on OPM Tier 3 Investigation
No
DOD SRG L5 Tenants Only

How to use this Service Description section

FastTrack Center Onboarding Assistance

With the FastTrack Center Benefit for Office 3651, you work remotely with FastTrack Specialists to get your Office 365 environment ready for use and plan rollout and usage within your organization. The FastTrack process provides onboarding and user adoption services.

Onboarding consists of:

  • Core onboarding - These are tasks required for tenant configuration and integration with Azure Active Directory (Azure AD) if needed. Core onboarding also provides the baseline for onboarding other eligible services.

  • Service onboarding and migration - Service onboarding tasks enable scenarios in your tenant. Data migration (including email and files) is covered in Data Migration.2

User adoption services are comprised of tasks that provide guidance for you to ensure your users are aware of the eligible services and can use them to drive business value. This assistance occurs in parallel to onboarding activities.

Specific information on the FastTrack Center process can be found here. For a breakdown of engagement roles and responsibilities, please review FastTrack Responsibilities as well as Your Responsibilities.

1 You must purchase at least 50 licenses from the list of the eligible plans to receive FastTrack services,

2 Data Migration services are available to Office 365 tenants with 500 or more licenses.

Data Migrations Performed by FastTrack

Customers who choose the FastTrack migration benefit will need to grant access to the team managing their data migrations. These personnel are US citizens and undergo the following background checks before performing migrations for customers of Office 365 US Government services.

Background Screening
GCC
GCC High and DoD
Verification of US Citizenship
Yes
Yes
Employment History Check
Yes
Yes
Education Verification
Yes
Yes
Social Security Number (SSN) search
Yes
Yes
Criminal History Check (7 year)
Yes
Yes

How to use this Service Description section

Office 365 US Government and Azure Government ExpressRoute

Office 365 US Government customers can use Azure Government ExpressRoute services to connect privately to supported Office 365 services instead of connecting over the public Internet.

For details such as supported providers, pricing models, and more, review the Azure ExpressRoute information.

For details on Office 365 support for Azure ExpressRoute, see Azure ExpressRoute for Office 365.

How to use this Service Description section

System requirements

For system requirements for Office 365 US Government plans, see System requirements for Office on the office.com products site.

How to use this Service Description section

Security & Compliance Center

For information about the Security & Compliance Center and links to additional information and availability, see Office 365 Security & Compliance Center.

Service availability for each plan

Each Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 US Government plan.

Office 365 Services
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Office Online
Yes
Yes
Yes
Yes
Office 365 ProPlus
No
Yes
Yes
No
Exchange Online
Yes
Yes
Yes
Yes
Exchange Online Protection
Yes
Yes
Yes
Yes
SharePoint Online
Yes
Yes
Yes
Yes
OneDrive for Business
Yes
Yes
Yes
Yes
Skype for Business (Instant Messaging & Presence)
Yes1
Yes
Yes
Yes1
Voice - Phone System, Audio Conferencing
No2, 3
No2, 3
Yes 3, 5
No
Power BI Pro
No2
No2
Yes
No2
Project Online
No2
No2
No2
No2
Yammer Enterprise
No4
No4
No4
No4

1 Skype for Business Basic is available for all customers. The Skype for Business desktop client is a locally installed application that provides presence, instant messaging, and conferencing features for Office 365 plans that include Skype for Business Online. Office 365 ProPlus, G3, and G5 include the full Skype application, which includes additional features such as advanced telephony support, archiving, and compliance features. A Skype for Business Online license must be assigned for each user.
2 Not included but can be purchased as a separate add-on.
3 Not yet available in GCC High or DoD plans, but coming soon.
4 Yammer Enterprise is not a component of Office 365 US Government, but may be acquired at no cost as a standalone offer for each user licensed for Office 365 in GCC. This offer is currently limited to customers that purchase Office 365 GCC under Enterprise Agreements and Enterprise Subscription Agreements. Yammer is not available in GCC High or DoD.
5 Calling Plan is an add-on.

Platform features

The following table lists the platform features and services that are available across the Office 365 US Government plans.

Feature
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Office 365 administration
Administer Office 365 by using the Office 365 admin center
Yes15
Yes15
Yes
Yes15
Manage core service settings from Office 365
Yes
Yes
Yes
Yes
Use Windows PowerShell to manage Office 365
Yes
Yes
Yes
Yes
Protect content by using Azure Information Protection
No1
Yes9
Yes
No1
Office 365 Suite Features
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Microsoft Bookings
No
No
No
No
Microsoft Flow
Yes11
Yes11
Yes11
Yes11
Microsoft Forms
Yes11
Yes11
Yes11
Yes11
Microsoft Graph API
Yes
Yes
Yes
Yes
Microsoft MyAnalytics
No9, 12, 15
No9, 12, 15
Yes9, 15
No9, 12, 15
Microsoft Planner
Yes11
Yes11
Yes11
Yes11
Microsoft PowerApps
Yes11
Yes11
Yes11
Yes11
Microsoft StaffHub
Yes11
Yes11
Yes11
Yes11
Microsoft Stream
Yes11
Yes11
Yes11
No
Microsoft Sway
Yes11
Yes11
Yes11
Yes11
Microsoft Teams
Yes16
Yes16
Yes16
Yes16
Office Delve
Yes9, 15
Yes9, 15
Yes
Yes9, 15
Office 365 Groups
Yes
Yes
Yes
Yes
Office 365 Video
Yes9, 15
Yes9, 15
Yes9, 15
No
User Account Management
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Cloud identity
Yes
Yes
Yes
Yes
Federated identity (single sign-on)
Yes
Yes
Yes
Yes
Multi-factor authentication
Yes
Yes
Yes
Yes
Phone factor authentication
Yes9
Yes9
Yes
Yes9
Office 365 desktop setup
Yes
Yes
Yes
Yes
Manage users with Office 365
Yes
Yes
Yes
Yes
Bulk upload using .csv files
Yes9
Yes9
Yes
Yes9
Directory Sync tool
Yes
Yes
Yes
Yes
Exchange simple (cutover) migration
Yes
Yes
Yes
Yes
Delete accounts by using Office 365
Yes 3
Yes 3
Yes 3
Yes 3
Admin can reset user password from Office 365 or by using Windows PowerShell
Yes 4
Yes 4
Yes 4
Yes 4
Users can change their own password
Yes 5
Yes 5
Yes 5
Yes 5
Manage licenses
Yes7, 8
Yes7, 8
Yes7, 8
Yes7,8
Manage security groups from Office 365
Yes
Yes
Yes
Yes
Multiple administrator roles available
Yes
Yes
Yes
Yes
Allow a partner to administer Office 365 for you
Yes11
Yes11
Yes11
Yes11
Azure Active Directory services
Yes
Yes
Yes
Yes
Domains
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Add custom 2nd-level domains, like fourthcoffee.com
Yes
Yes
Yes
Yes
Add custom 3rd-level domains, like marketing.fourthcoffee.com
Yes
Yes
Yes
Yes
Add up to 900 custom domains
Yes
Yes
Yes
Yes
Domain ownership verification required for custom domains
Yes
Yes
Yes
Yes
Service Health and Continuity
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Status information available on the Service health or Service status page
Yes9, 15
Yes9, 15
Yes9, 15
Yes9, 15
Status of individual alerts available on the Office 365 admin center dashboard
Yes9, 15
Yes9, 15
Yes9, 15
Yes9, 15
Service health RSS feed
Yes
Yes
Yes
Yes
Reports
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Active and inactive mailboxes
Yes15
Yes15
Yes15
Yes15
New and deleted mailboxes
Yes15
Yes15
Yes15
Yes15
New and deleted groups
Yes15
Yes15
Yes15
Yes15
Mailbox usage
Yes15
Yes15
Yes15
Yes15
Types of mailbox connections
Yes15
Yes15
Yes15
Yes15
Sent and received mail
Yes15
Yes15
Yes15
Yes15
Top senders and recipients
Yes15
Yes15
Yes15
Yes15
Spam detections
Yes15
Yes15
Yes15
Yes15
Malware detections
Yes15
Yes15
Yes15
Yes15
Top malware for mail
Yes15
Yes15
Yes15
Yes15
Rule matches for mail
Yes15
Yes15
Yes15
Yes15
Top rule matches for mail
Yes15
Yes15
Yes15
Yes15
Top DLP policy matches for mail
No
Yes15
Yes15
Yes15
DLP policy matches by severity for mail
No
Yes15
Yes15
Yes15
DLP policy matches, overrides, and false positives for mail
No
Yes15
Yes15
Yes15
Top DLP rule matches for mail
No
Yes15
Yes15
Yes15
IM and audio sessions
Yes15
Yes15
Yes15
Yes15
Application sharing, web, and dial-in conferences
Yes15
Yes15
Yes15
Yes15
Video, application sharing, and file transfer sessions
Yes15
Yes15
Yes15
Yes15
IM and audio/video conferences
Yes15
Yes15
Yes15
Yes15
Downloadable mail protection reports
Yes15
Yes15
Yes15
Yes15
Browser used
Yes15
Yes15
Yes15
Yes15
Operating system used
Yes15
Yes15
Yes15
Yes15
Create your own reports using Office 365 reporting web services
Yes15
Yes15
Yes15
Yes15
Service Updates
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Regular updates provided to all customers
Yes
Yes
Yes
Yes
Notifications sent to Message Center when action is required
Yes15
Yes15
Yes15
Yes15
Roadmap.office.com for some service updates
No10, 13
No10, 13
No10, 13
No10, 13
Option to turn on Targeted Release
Yes10
Yes10
Yes10
Yes10
Help and Training
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Online help
Yes
Yes
Yes
Yes
Community
Yes
Yes
Yes
Yes
Other self-help resources
Yes
Yes
Yes
Yes
Self-paced training
Yes
Yes
Yes
Yes
Networking
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
IPv4 and IPv6 protocols
Yes
Yes
Yes
Yes
Trust
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Privacy, Security, and Transparency
Advanced Data Governance
No12, 15
No12, 15
Yes15
No12, 15
Cloud App Security
No11, 12
No11, 12
Yes11
No11, 12
Advanced Threat Protection
No12
No12
Yes
No12
Customer Lockbox
No9, 12, 15
No9, 12, 15
Yes9, 15
No9, 12, 15
Office 365 Advanced eDiscovery
No12, 15
No12, 15
Yes
No9, 15
Secure Score14
Yes9, 15
Yes9, 15
Yes9, 15
Yes9, 15
Office Message Encryption
No
Yes9, 15
Yes9, 15
No
Threat Intelligence
No12, 15
No12, 15
Yes15
No12, 15
Compliance[ServiceDesc]
SAS 70 / SSAE16 Assessments
Yes
Yes
Yes
Yes
ISO 27001 certified
Yes
Yes
Yes
Yes
EU Model Clauses
Yes
Yes
Yes
Yes
EU Safe Harbor
Yes
Yes
Yes
Yes
HIPAA-Business Associate Agreement
Yes
Yes
Yes
Yes
FISMA Authority to Operate
Yes
Yes
Yes
Yes
Microsoft Data Processing Agreement
Yes
Yes
Yes
Yes
PCI DSS Level One
Yes
Yes
Yes
Yes
PCI-governed PAN data
No
No
No
No
Service Continuity
Yes
Yes
Yes
Yes
BlackBerry
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Use BlackBerry Internet Service (BIS)
No2
No2
No2
No2
Partners
Create trial invitations and purchase orders for a customer who is using the specified plan
No11
No11
No11
No11
Provide delegated administration
No11
No11
No11
No11
Service Level Agreement
Yes
Yes
Yes
Yes
Product Use Rights
Yes
Yes
Yes
Yes

1 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 US Government G1 or Office 365 US Government F1. >
2 Existing BBCS and BIS customers can continue use of the service. New customers are not being accepted.
3 If using directory synchronization, you must delete accounts or change passwords by using Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell.
4 If using password synchronization, users must change their passwords in the local Active Directory.
5 To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD.
6 You can have only one public website with Office 365, unless you've upgraded from an earlier version of Office 365. In that case, you have two public websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 public websites. If you have a different subscription, learn more about public websites at Learn about partner website hosting and public websites in Office 365.
7 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable to subscriptions paid on a monthly basis.
8 The following plans do not support license seat changes from the Office 365 Admin Center: > Office 365 US Government G1 > Office 365 US Government G3 > Office 365 US Government K1
9 Not yet available in GCC High, but coming soon.
10 For Office 365 US Government G1, G3, and F1, Targeted release and the Office 365 for business roadmap apply; however, there may be some differences or delays for specific service updates due to compliance requirements.
11 Not yet available In Office 365 US Government offerings, but coming soon. >
12 Not included, but can be purchased as a separate add-on in GCC.
13 Not supported for Office 365 US Government offerings.
14 Available at https://securescore.office.com. Requires admin permissions. For more information, see Introducing the Office 365 Secure Score.
15 Not yet available in DoD environment, but coming soon.
16 Not available in GCC High or DoD.

How to use this Service Description section

Office application features

The following table shows the Office application features that are available across Office 365 US Government plans.

Feature
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
Office Applications
Microsoft Word
No
Yes
Yes
No
Microsoft Excel
No
Yes
Yes
No
Microsoft PowerPoint
No
Yes
Yes
No
Microsoft OneNote
No
Yes
Yes
No
Microsoft Outlook
No
Yes
Yes
No
Microsoft Publisher
No
Yes
Yes
No
Microsoft Access
No
Yes
Yes
No
Skype for Business
Yes3
Yes
Yes
Yes3
Office for Mac for Office 365
No
Yes
Yes
No
Office Mobile for iPad/iPhone
No
Yes4
Yes4
No
Office Mobile for Android
No
Yes4
Yes4
No
Office Mobile for Windows Phone
No
Yes4
Yes4
No
Office Mobile for Windows Phone
No
Yes4
Yes4
No
Outlook for iOS and Android5
Yes
Yes
Yes
Yes
Enterprise Value
Office 365 US Government G1
Office 365 US Government G3
Office 365 US Government G5
Office 365 US Government F1
5 installs per user on PC or Mac
No
Yes
Yes
No
Automated user account provisioning
Yes
Yes
Yes
Yes
Multilingual user interface
No
Yes
Yes
No
Client push deployment
No
Yes4
Yes4
No
Client support for on-premises Exchange
No
Yes
Yes
No
Client support for on-premises SharePoint
No
Yes
Yes
No
Control of software updates
No
Yes
Yes
No
Database Compare
No
Yes
Yes
No
Desktop virtualization
No
Yes
Yes
No
Excel Spreadsheet Compare
No
Yes
Yes
No
Excel Spreadsheet Inquire
No
Yes
Yes
No
Exchange Online and SharePoint Online Archiving and Compliance
No
Yes
Yes
No
Group Policy support
No
Yes
Yes
No
Information Rights Management using Azure Information Protection
No1
Yes4
Yes4
No1
Information Rights Management using Windows Server AD RMS
Yes2
Yes2
Yes2
Yes2
Office Add-in, ActiveX, and BHO support
No
Yes
Yes
No
OneNote client access to notebooks on SharePoint Server, SharePoint Online, OneDrive for Business, and Office 365
No
Yes
Yes
No
Office Lens
No
No
No
No
Office Telemetry
No
Yes4
Yes4
No
Offline support for client applications
No
Yes
Yes
No
Optimized side-by-side client installation
No
Yes
Yes
No
Power Map for Excel
No
Yes4
Yes4
No
Power Pivot for Excel
No
Yes4
Yes4
No
Power Query for Excel
No
Yes4
Yes4
No
Power View for Excel
No
Yes4
Yes4
No
Roaming settings
No
Yes4
Yes4
No
Shared computer activation
No
Yes4
Yes4
No
Support for blocking cloud-based file storage
No
Yes
Yes
No
Version upgrades
No
Yes4
Yes4
No
Volume activation (KMS/MAK)
No
No
No
No

1 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 US Government G1 or Office 365 US Government F1.
2 Windows Server AD RMS is an on-premises server that must be purchased and managed separately to enable the supported IRM features.
3 Skype for Business Basic is available for all customers. The Skype for Business desktop client is a locally installed application that provides presence, instant messaging, and conferencing features for Office 365 plans that include Skype for Business Online. Office 365 ProPlus, and Office 365 Enterprise E3 include the full Skype application, which includes additional features such as advanced telephony support, archiving, and compliance features. A Skype for Business Online license must be assigned for each user. For more information on Lync Basic features, see Skype for Business Online client comparison tables.
4 Not yet available in GCC High or DoD environments, but coming soon.
5 See Using Outlook for iOS and Android in the Government Community Cloud for more details.

How to use this Service Description section