Get help and support in Company Portal app for Windows
Go to Help & support in the Intune Company Portal app for Windows to troubleshoot app and access problems. You can:
- Request help and send logs
- Report problems with the app
- View helpdesk contact details
- Find answers to your frequently asked questions (FAQs)
If the problem you're experiencing prevents you from accessing help and support options in the Company Portal app, you can access support options on the Company Portal website.
Request help and send logs
Email your organization about any problems you experience in Company Portal. Select Upload logs & contact support to open the email template in your preferred mail app. In the body of the email, describe the problem. For more information, see Send logs to your company support from the Company Portal app for Windows.
Report app problems to Microsoft
Select Report problem to Microsoft. On the Feedback for Microsoft page, choose from the following options:
- Report a problem or bug that you see in the app
- Send a suggestion or idea you have for the app
- Leave a review for the app in Microsoft Store
View helpdesk contact details
Use your organization's helpdesk details, such as phone number, emails, and website to quickly troubleshoot work or school access.
Find answers to frequently asked questions
Under Frequently asked questions find answers to the most common questions people ask when enrolling their devices. Select a question to go to the relevant help article on Microsoft Learn.
IT pro and administrator documentation
For help and support documentation for IT pros and Intune administrators, see:
- Microsoft Learn: Home to the technical documentation where you can explore all guides and articles by product.
- Microsoft Intune product family documentation: Official product documentation for Microsoft Intune product family, which includes Microsoft Intune, Microsoft Configuration Manager, and Windows Autopilot.
- Troubleshooting device enrollment in Intune: Help and support docs for troubleshooting device enrollment issues in Microsoft Intune.
Feedback
https://aka.ms/ContentUserFeedback.
Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. For more information see:Submit and view feedback for