Redirect insights

Completed

Redirect URLs are links that redirect through your Dynamics 365 server on their way to some other piece of content that the person who clicked the link is looking for. Dynamics 365 Customer Insights - Journeys can generate redirect URLs for you. Each redirect URL targets your Dynamics 365 Customer Insights - Journeys server, which logs the click and then immediately redirects the user to the expected content.

Dynamics 365 logs each click on a redirect URL as it passes the user on to the actual target. By using different redirect URLs in your banner ads, tweets, Facebook posts, and elsewhere, you'll be able to see how many people clicked each link, where they were (physically) when they did so, and gain better insight into your customers.

To view redirect URL insights, go to Marketing > Internet marketing > Redirect URL, select a redirect URL record, and then open the Insights tab.

Redirect URLs provide the insight categories such as an Overview, which displays a map that shows where people were when they selected the redirected link and a Timeline. The timeline is a table that gives details about each time the redirect URL was selected.

Screenshot of the Redirect URL Insights tab.

For more information about the related analytics to redirect URLs, see Redirect URL Insights.