Set up customer bank accounts

  • 5 minutes

In Business Central, a customer can have one or multiple bank accounts. A customer bank account may be useful, for example for refunding credit memos to customers.

Create a customer bank account

To create a customer bank account, you must first choose the customer for whom you want to create a bank account. It's not possible to access the list of customer bank accounts through the search function.

To create a customer bank account for customer 10000, follow these steps:

  1. Select the Search for Page icon in the top-right corner of the page, enter customers, and select the related link.

  2. Select customer 10000, and select Related, Customer, and then Bank Accounts.

  3. Select New.

  4. In the Code and Name field, enter the code and a name for the bank.

  5. On the General FastTab, enter the bank account’s address details.

  6. In the Currency Code field, enter the bank account’s currency. Leave the field blank if the bank account uses your local currency.

  7. In the Bank Code field, enter the bank code for the customer bank account.

  8. In the Bank Branch No. field, specify the branch number.

  9. In the Bank Account No. field, enter the number for the customer bank account.

  10. In the Transit No. field, enter a bank identification number.

  11. On the Communication FastTab, enter the communication details, like the email and home page.

  12. Expand the Transfer FastTab.

  13. In the SWIFT Code field, enter the SWIFT code (international bank identifier code) of the bank where the customer has the account.

  14. In the IBAN field, enter the bank account's international bank account number.

  15. In the Bank Clearing Standard field, select the format standard to be used in bank transfers if you use the Bank Clearing Code field to identify you as the sender.

  16. In the Bank Clearing Code field, enter the code for bank clearing that is required according to the format standard you selected in the Bank Clearing Standard field.

  17. Select the Use for Electronic Payments field if this customer bank account will be the one that will be used for electronic payments.

Set up the preferred customer bank account

When you enter a customer in a payment journal, the customer’s preferred bank account is suggested on the payment journal line.

To set up the preferred bank account for a customer, follow these steps:

  1. Select the Search for Page icon in the top-right corner of the page, enter customers, and select the related link.

  2. Open the customer card and expand the Payments FastTab.

  3. In the Preferred Bank Account Code field, select a bank account. This is the customer bank account that will be used by default on payment journal lines for export to a payment bank file.