Describe productivity solutions in Microsoft 365

Business Owner
Business User
Microsoft 365
Office 365

Learn about how the productivity solutions through Microsoft 365 help optimize operations, engage customers, and empower people to perform tasks in real-time from virtually anywhere.

Learning objectives

By the end of this module, you'll be able to:

  • Describe how the core tools in Microsoft 365 can increase productivity
  • Describe how the Microsoft 365 Apps help people craft compelling content in real-time
  • Describe how the capabilities of the work management tools optimize operations
  • Describe the email and calendaring features with Microsoft Exchange


  • Familiarity with cloud computing concepts including deployment models and cloud service models, such as Software-as-a-Service (Saas).