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What is the most important question that you can ask a customer during the discovery process?
What's the budget?
When?
How?
Why?
At what stage of a project do you learn about your customer?
Analysis
Design
Implementation
Pre-sales
Every stage
What is the difference between an objective and a pain point?
They are interchangeable.
Pain points define desired results. Objectives identify problems.
Objectives define desired results. Pain points identify problems.
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