Describe e-commerce capabilities

Completed

Commerce offers a unique solution for companies that sell products directly to other businesses, such as manufacturers or distributors. The online channel provided with Commerce can support e-commerce scenarios for both business-to-consumer (B2C) and business-to-business (B2B) organizations. Businesses can now use all the robust B2C features provided in the Commerce online channel to create compelling and personalized shopping experiences for their B2B customers, and more capabilities to support the unique requirements of B2B. These are:

  • Online account setup and a defined onboarding process for approving new account requests in the back office.

  • Allowing the business account to define and manage their authorized users who can place orders on behalf of the business.

  • Providing users with access to quick order entry screens, and reusable order templates to make the process of placing large orders more streamlined than traditional B2C online shopping flows.

  • Allowing business customers to shop from their negotiated product catalog with contracted pricing systematically calculated.

  • Allowing business customers to pay for their orders by using their available line of credit.

  • Allowing business customers to request statements and invoices and paying their invoice due online.

  • Provisioning order templates.

  • Providing quantity thresholds (minimum, maximum, multiple).

  • Allowing account statement and invoice printing.

  • Allowing quick order entry.

  • Integrating with Dynamics 365 Sales.