Use the Steps Recorder

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The Steps Recorder tool can be a useful diagnostic tool for visually recording the steps that lead to a problem. You can load the Steps Recorder tool from Start in the Windows Accessories folder in All apps. To record steps, in the Steps Recorder tool, select Start Record. Then, perform the necessary steps to reproduce a particular problem. When you finish, select Stop Record. You then can save the recording. Saving the recording creates an MHTML file (stored in a zipped format) that you can later analyze to see the steps involved in a particular procedure. Aside from troubleshooting, you also can use the recorded steps to demonstrate particular procedures for your users.

Screenshot of the Steps Recorder app.