FastTrack engagement across the phases
There is engagement from the FastTrack team across the implementation phases:
- Initiate
- Implement
- Prepare
- Operate
Initiate
The Initiate phase is where you kick off the project and your Lifecycle Services project has been created. Go through the Project Onboarding Tool and do the initial settings in Lifecycle Services. When you have been onboarded, a Solution Architect will be assigned to your project, if it is eligible, depending on the place that you are implementing, so the Solution Architect can be on the same time zone and the guidance can be provided faster. Go to Project onboarding to learn more about the Lifecycle Services Onboarding tool.
Implement
The Implement phase is where customer and partner design, develop and test the solution. The FastTrack solution Architect will schedule multiple review workshops across the implementation, to project. There are some recommendations and practices for planning and executing for success such as:
- Drive implementations focused on business processes
- Conduct environment planning based on project requirements
- Become familiar with environment topologies and their purpose
- Plan and execute enough incremental testing cycles and perform a go-live rehearsal (mock go-live)
- Ensure adequate performance of the solution (code, configurations, data, infrastructure)
- Understand the data and code movement patterns
- Keep go-live readiness in focus throughout the project
- Keep applications updated with versioning and hotfixes
Prepare
In the Prepare phase, you start preparing for your go-live, you have completed, or almost completed your User Acceptance Test (UAT). FastTrack will send an e-mail approximately eight weeks before your go-live date or you can download it.
Go-live workshops are intended to help customers have a smoother go-live and reduce the number of issues. The workshop could also be through e-mail, based on your FastTrack service level.
When you have submitted your go-live checklist, the FastTrack Solution Architect will review the project and provide an assessment document that describes the potential risks, best practices, and recommendations for a successful go-live of the project. In some cases, the solutions architect might highlight risk factors and ask for a mitigation plan. When the assessment is completed, the Solution Architect will indicate that you’re ready to request the production environment in Lifecycle Services.
You can learn more about this process in the Prepare to go-live with finance and operations apps module.
Operate
Your go-live assessment is signed off, and your production environment finally released. You have completed the pre go-live activities and you start live operations. In this moment you are in the Operate phase.
As you progress with your production operations, FastTrack will start to disengage. Therefore, it is important that you plan the knowledge transfer, the end-user support and system maintenance.
There are multiple tools that will help you to monitor the health of your project. It is also important to plan for the continuous updates and plan for regression tests.