Check your knowledge

  • 5 minutes

Configure Microsoft Dynamics 365 Field Service knowledge check

1.

You work for a company that installs carpet. There is a separate disposal fee of $50.00 that is charged to customers who want their old carpet taken away. You're adding carpet disposal to the product catalog. Which Field Service type should you attach to the product?

2.

New work orders should be unscheduled until all the parts defined on the work order have arrived. Users should be able to note when the work order is waiting for parts and when the parts have arrived directly on the work order. Where should you define this to ensure users can select it on a work order?

3.

Which of the following items aren't defined on an incident type?