Check your knowledge

1.

A survey creator is getting started with their first project, and it’s the first time that they have used Dynamics 365 Customer Voice. Where can they go to create their project?

From the home page, select Get started or New project.

Go to All projects, open the sample project, and then copy it.

From the home page, select the option to import a project file.

2.

The customer support manager for an organization has a project with multiple surveys. They want to move one of those surveys into a different project within a different environment. How can they achieve this task?

Use the Move Survey feature to move it from the existing project into a different project in another environment.

Create a new project from blank. Move the survey from the other project into the new blank project. Move this new project into the different environment.

Use the Copy Survey feature to copy it into a new project in the different environment.

3.

An account manager has created a project with multiple surveys in their organization’s sandbox Dataverse environment. They have tested their surveys by submitting responses multiple times so that the data could be reviewed to ensure that the surveys are accurate and ready to use. Now, they’re ready to launch the surveys and send to clients. What is the correct approach to getting the project and its surveys into the organization’s live production Dataverse environment?

The project should be renamed to include the word "production" to indicate its purpose.

The project should be copied from the sandbox environment to the production environment.

The project should be moved from the sandbox environment to the production environment.

4.

A project owner wants to share their project with several other key members of the marketing team. After selecting the other members from the Share panel, the project owner wants to make sure that new co-owners will be notified that they now have access to the project. How can this task be done?

After selecting the users, the project owner can add an optional message and then select Share, which will send an automatically generated email to the new co-owners to inform them.

After selecting the users, the project owner can copy the project link, open Microsoft Teams, and share the link through chat with the new co-owners to inform them.

After selecting the users, the project owner can copy the project link, open Outlook, and share the link through email with the new co-owners.

5.

Copying a project in Dynamics 365 Customer Voice is an efficient way to duplicate a project and its contents. What components are part of the copy process and are copied to the new project?

Surveys, survey invitations, survey responses, and variables

Surveys, satisfaction metrics, email templates, and satisfaction metrics data

Surveys, satisfaction metrics, Power Automate flows, and email templates

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