Introduction
You work for an enterprise-level organization. Users in your organization collaborate and communicate by using Microsoft 365 and Microsoft Teams. Users rely on the collaboration and communication features in Microsoft Teams, and it is now a critical service within your organization. As a Teams administrator you need to be able to configure Microsoft Teams and troubleshoot any problems.
Since moving to Microsoft 365, your users have embraced the benefits offered by Teams meetings and live events. It’s therefore important that you’re able to troubleshoot problems with users’ meetings and live events to help optimize your users’ experiences. It’s also important that you can resolve users’ messaging problems.
After completing this module, you’ll know how to troubleshoot meeting creation, and attendee access. You’ll also know how to resolve meeting recording, content sharing, and messaging issues. Finally, you’ll also know how to optimize live events.
Learning objectives
After completing this module, you’ll be able to:
- Troubleshoot Teams meetings.
- Troubleshoot live events.
- Troubleshoot messaging.