Describe how Microsoft 365 empowers workers in this hybrid world of work

Completed

When, where, and how we work is fundamentally transforming. Employees want more flexibility in their choice of workplace and organizations are shifting towards hybrid and flexible work. To thrive in this new world of hybrid work, people and organizations need solutions that are fluid, dynamic, and cloud-powered and Microsoft 365 has these solutions.

Hybrid work is a combination of traditional, in-person office work and remote, offsite work. This mix of work locations allows employees to enjoy greater flexibility in their lives. Flexible work is a hybrid work model that allows you to combine remote and in-person days however works best for you. This model gives employees the most freedom as they can set their own schedules with a combination of the two.

Hybrid and flexible work affect everyone and so organizations are looking to incorporate tools that empower their entire workforce—from information workers to frontline workers, to help them adjust to the day-to-day realities of hybrid and flexible work.

Just like information workers, frontline workers need to be able to connect and collaborate across the entire organization. Frontline workers are employees whose primary function is to work directly with customers or the general public providing services, support, and selling products, or employees directly involved in the manufacturing and distribution of products or services. A few examples of frontline workers are retail, rescue, and healthcare workers. Empowering frontline workers with the right technology not only makes their jobs easier but it enables secure communication between customers, each other, and corporate.

Microsoft wants you and your organization to thrive in this era of hybrid and flexible work. Microsoft 365 is the cloud-first platform for all the ways that people work today—wherever, whenever, however. Microsoft 365 gives all workers the digital tools they need to connect, collaborate, and be more productive and secure in this hybrid world.

Microsoft 365 has the capabilities to empower your organization to meet the diverse needs of all your workers, giving them the ability to work either onsite or remotely. Let's dive into some of those capabilities:

Connected

Stay connected from anywhere in the world and at any time, your workers can access:

  • Cloud-based services and data in your Microsoft 365 subscription.
  • Organization resources, such as those offered by on-premises application datacenters.

Secure

Sign-ins are secured with multifactor authentication (MFA). And the built-in security features of Microsoft 365 and Windows 10 or 11 protect against malware, malicious attacks, and data loss.

Note

MFA is a process in which users are prompted during the sign-in process for an additional form of identification, such as a code on their cellphone or a fingerprint scan. To learn more about MFA, see Azure AD Multi-Factor Authentication overview.

Managed

Your worker's devices can be managed from the cloud with security settings, allowed apps, and to require compliance with system health.

Productive and collaborative

Your workers can be as productive as on-premises in a highly collaborative way with:

  • Online meetings, chat sessions, and push-to-talk communication with Microsoft Teams.
  • Shared workspaces for cloud-based file storage with global accessibility and real-time collaboration with SharePoint and OneDrive.
  • Shared tasks to divide up the work and automated business processes to increase operational efficiency.

Employee experiences

Foster an inclusive company culture and increase employee wellbeing while making sure all of your workers have the resources they need to succeed with Microsoft Viva or Yammer.

To learn more about how Microsoft 365 can empower frontline workers, see Frontline worker Productivity Tools | Microsoft 365.