Plan for Microsoft 365 Government - GCC High deployments
This guidance is for IT pros who are driving deployments of Office 365 in US federal government entities or other entities that handle data that’s subject to government regulations and requirements, where the use of Microsoft 365 Government – GCC High is appropriate to meet these requirements.
If your organization has already met the Microsoft 365 Government – GCC High eligibility requirements and applied for and been accepted into the program, you can skip steps 1 and 2 and go directly to step 3.
Step 1. Determine whether your organization needs Microsoft 365 Government - GCC High and meets eligibility requirements.
The Microsoft 365 Government - GCC High environment provides compliance with US government requirements for cloud services. In addition to enjoying the features and capabilities of Office 365, organizations benefit from the following features that are unique to Microsoft 365 Government – GCC High:
- Your organization’s customer content is logically segregated from customer content in the commercial Office 365 services from Microsoft.
- Your organization’s customer content is stored within the United States.
- Access to your organization’s customer content is restricted to screened Microsoft personnel.
- Microsoft 365 Government – GCC High complies with certifications and accreditations that are required for US Public Sector customers.
The Office 365 US Government service description describes the platform’s benefits, which are centered on meeting compliance requirements within the United States.
You might want to transfer the tables of information in the service description into an Excel workbook and add two columns: Relevant for my organization Y/N and Meets the needs of my organization Y/N. Then you can review this list with your colleagues to confirm that this service meets your organization’s needs.
Microsoft 365 Government - GCC High is only available in the United States. Non–US Government customers can choose from a number of Office 365 Government plans.
Step 2. Apply for Microsoft 365 Government - GCC High
Having decided that this service is right for your organization, start the process of applying for this service.
Step 3. Understand Microsoft 365 Government - GCC High default security settings.
We recommend that you take time to carefully review your admin and security settings before you modify them, and consider impacts on compliance before you make any changes to the default security settings.
Step 4. Understand which Teams capabilities are currently available in Microsoft 365 Government - GCC High
To accommodate the requirements of our government cloud customers, there are some differences between Teams in Microsoft 365 Government - GCC High and Teams in the Enterprise plans. Refer to the following table to see which features are available.
|Unified presence (Skype for Business and Teams unified)||Available|
|InterOp (1:1 Teams-Skype for Business chat)||Available|
|OneNote tab||On the Government backlog|
|Email a channel||Not available|
|Guest access||On the Government backlog|
|Give and take control in sharing||Available|
|Connect from a conference room||Available|
|Cloud recording||On the Government backlog|
|Broadcast meetings||On the Government backlog|
|Intra-cloud (GCCH to GCCH) Federated meetings||Available|
|Surface Hub support||On the Government backlog|
|Skype for Business - Teams calling||Available|
|Calling Plans||Not Available|
|Audio conferencing (by allowing meeting participants to join via PSTN)||Available|
|Microsoft Phone System Direct Routing||Available|
|Lobby for PSTN callers||On the Government backlog|
|Call queue||On the Government backlog|
|Boss and delegate support||On the Government backlog|
|Consultative and safe transfer||On the Government backlog|
|Do not disturb breakthrough||On the Government backlog|
|Distinctive ring||On the Government backlog|
|1:1 to group call escalation with Teams, Skype for Business, and PSTN participants||On the Government backlog|
|Forward to group||On the Government backlog|
|Transfer to PSTN call||On the Government backlog|
|Emergency calling - Calling Plans||On the Government backlog|
|Support for existing certified SIP phones||On the Government backlog|
|eDiscovery for both calls and meetings||Available|
|Organization auto attendant||On the Government backlog|
|Skype consumer - Teams call support||Not available|
|Store||App Store||Not available|
|Compliance||Compliance content search||Available|
|Audit log search||Available|
Step 5. Plan for governance
Determine your requirements for governance and how you can meet them. Go to Plan for governance in Teams for more information.
Step 6. Deploy Teams for collaboration
After you’ve been onboarded to Microsoft 365 Government – GCC High, follow the recommended deployment path outlined in How to roll out Microsoft Teams. Be sure to engage with your Adoption and Change Management team and Teams champions.
You can also work with FastTrack or your chosen partner to onboard the service.