Exchange Online Operated by 21Vianet
Exchange Online operated by 21Vianet is designed to meet the needs for secure, reliable, and scalable cloud services in China. It's independently operated and transacted by 21Vianet. This service is powered by technology that Microsoft has licensed to 21Vianet.
Microsoft doesn't operate the service itself. 21Vianet operates, provides, and manages delivery of the service. 21Vianet is an Internet data center services provider in China. It provides hosting, managed network services, and cloud computing infrastructure services. By licensing Microsoft technologies, 21Vianet operates local datacenters to provide you with the ability to use Intune service while keeping your data within China. 21Vianet also provides your subscription, billing, and support services.
The following table lists the Exchange Online services that are available in Office 365 operated by 21Vianet plans.
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
| Feature | Microsoft 365 Business Basic operated by 21Vianet | Microsoft 365 Apps for business operated by 21Vianet | Microsoft 365 Business Standard operated by 21Vianet | Office 365 Enterprise E1 operated by 21Vianet | Office 365 Enterprise E3 operated by 21Vianet | Office 365 Enterprise F3 operated by 21Vianet |
|---|---|---|---|---|---|---|
| Planning and deployment | ||||||
| Hybrid deployment supported | Yes9,10 | Yes10 | Yes9,10 | Yes10 | Yes10 | Yes10 |
| IMAP migration supported, Cutover migration supported, Staged migration supported | Yes | Yes | Yes | Yes | Yes | Yes |
| Permissions | ||||||
| Role-based permissions, Role groups, Role assignment policies | Yes | Yes | Yes | Yes | Yes | No |
| Message policy and compliance | ||||||
| Archiving Exchange Online-based mailboxes | Yes | Yes | Yes | Yes | Yes | No |
| Cloud-based archiving of on-premises mailboxes, IRM using AIP | No | No | No | No | No | No |
| Retention tags and retention policies, Encryption of data at rest (BitLocker), IRM using Windows Server AD RMS2, S/MIME, Journaling | Yes | Yes | Yes | Yes | Yes | Yes |
| Microsoft Purview Message Encryption | No | No | No | No | Yes15 | No |
| In-Place Hold and Litigation Hold | No | - | No | No | Yes | No |
| In-Place eDiscovery | Yes7 | Yes7 | Yes7 | Yes7 | Yes7 | Yes |
| Mail flow rules (transport rules) | Yes3 | Yes3 | Yes3 | Yes3 | Yes3 | Yes3 |
| Data loss prevention (DLP) | No | No | No | No | Yes | No |
| Anti-spam and anti-malware protection | ||||||
| Built-in anti-spam protection | Yes | Yes | Yes | Yes | Yes | Yes |
| Customize anti-spam policies, Customize anti-malware policies, Quarantine - administrator management, Quarantine - end-user self-management | Yes | Yes | Yes | Yes | Yes | Yes4 |
| Built-in anti-malware protection | Yes5 | Yes5 | Yes5 | Yes5 | Yes5 | Yes5 |
| Advanced Threat Protection | No | - | No | No | No | No |
| Mail flow | ||||||
| Custom routing of outbound mail, Secure messaging with a trusted partner, Conditional mail routing, Adding a partner to an inbound safe list | Yes | Yes | Yes | Yes | Yes | Yes |
| Hybrid email routing | Yes9 | - | Yes9 | Yes | Yes | Yes |
| Recipients | ||||||
| Capacity alerts, Clutter, Offline address book, Address book policies, Distribution groups, External contacts (global), Universal contact card, Resource mailboxes, Conference room management, Out-of-office replies | Yes | Yes | Yes | Yes | Yes | Yes |
| MailTips | Yes | Yes | Yes | Yes12 | Yes12 | Yes12 |
| Delegate access, Inbox rules | Yes | Yes | Yes | Yes | Yes | No |
| Connected accounts | Yes | Yes | Yes | Yes13 | Yes13 | Yes13 |
| Inactive mailboxes | No6 | - | No6 | No6 | Yes | No6 |
| Hierarchical address book | Yes | - | Yes | Yes | Yes | No |
| Address lists and Global Address List | Yes | Yes | Yes | Yes14 | Yes14 | Yes14 |
| Office 365 Groups | Yes | No | Yes | Yes | Yes | Yes |
| Contact linking with social networks | Yes11 | Yes11 | Yes11 | Yes11 | Yes11 | Yes11 |
| Calendar sharing | Yes12 | Yes12 | Yes12 | Yes12 | Yes12 | Yes12 |
| Reporting features and troubleshooting tools | ||||||
| Microsoft 365 admin center reports, Web services reports, Message trace | Yes | Yes | Yes | Yes | Yes | Yes |
| Excel reporting workbook | No | Yes | No | Yes | Yes | Yes |
| Auditing reports | Yes | Yes | Yes | Yes | Yes | Yes2 |
| Unified Messaging reports | No | No | No | No | No | No |
| Sharing and collaboration | ||||||
| Federated sharing (including calendar publishing) | Yes12 | Yes12 | Yes12 | Yes12 | Yes12 | Yes12 |
| Public folders | Yes | Yes | Yes | Yes | Yes | No |
| Clients and mobile devices | ||||||
| Microsoft Outlook | Yes | Yes | Yes | Yes | Yes | No6 |
| Outlook on the web, Exchange ActiveSync, SMTP | Yes | Yes | Yes | Yes | Yes | Yes |
| POP and IMAP | Yes | Yes | Yes | Yes | Yes | Yes8 |
| EWS application support, Outlook for Mac | Yes | Yes | Yes | Yes | Yes | No |
| Voice message services | ||||||
| Voice mail, Integration between voice mail and third-party FAX | No | No | No | No | No | No |
| Third-party voice mail interoperability | No | Yes | No | No | No | No |
| Skype for Business integration | Yes | Yes | Yes | Yes | Yes | Yes |
| High availability and business continuity | ||||||
| Mailbox replication at data centers, Deleted mailbox recovery, Deleted item recovery | Yes | Yes | Yes | Yes | Yes | Yes |
| Single item recovery | Yes | Yes | Yes | Yes | Yes | No |
| Interoperability, connectivity, and compatibility | ||||||
| Skype for Business presence in OWA and Outlook | Yes | Yes | Yes | Yes | Yes | No |
| SharePoint interoperability, EWS connectivity support, SMTP relay support | Yes | Yes | Yes | Yes | Yes | Yes |
| Exchange Online setup and administration | ||||||
| Microsoft Office 365 portal access, Microsoft 365 admin center access, Exchange admin center access, Remote Windows PowerShell access, ActiveSync policies for mobile devices, Usage reporting | Yes | Yes | Yes | Yes | Yes | Yes |
| Extending the service - customization, add-ins, and resources | ||||||
| Outlook add-ins and Outlook MAPI | Yes1 | Yes1 | Yes1 | Yes1 | Yes1 | No |
1 Some third-party web parts and add-ins may not be available.
2 Windows Server AD RMS is an on-premises server that must be purchased and managed separately in order to enable the supported IRM features.
3 Mail flow rules (also known as transport rules) are made up of flexible criteria, which allow you to define conditions, exceptions and actions to take based on the criteria. The available conditions, exceptions, and actions differ between Exchange Online and Microsoft Exchange Server. For more information, see the corresponding topics for each product.
4 Only accessible via direct access to the Exchange admin center (EAC) management interface.
5 Exchange Server 2013 uses only the Microsoft anti-malware engine. Exchange Online uses multiple anti-malware engines to scan inbound, outbound, and internal messages for malware.
6 An EOA subscription can be purchased separately for each mailbox that requires the inactive mailbox feature.
7 For eDiscovery, you need a separate query for on-premises vs. cloud.
8 POP is supported, but IMAP isn't.
9 Office 365 Business Essentials and Business Premium don't provide access rights for utilization with on-premises servers. To be compliant, customer must purchase or have previously purchased the appropriate CALs or upgrade to an Enterprise SKU, which provides these access rights.
10 The Hybrid Configuration wizard is available for Exchange 2013 CU5 and greater on-premises deployments. However, some hybrid features have limitations - see the help topic. For details, see Office 365 operated by 21Vianet.
11 For Office 365 operated by 21Vianet, LinkedIn is available, but not Facebook.
12 Hybrid deployment setup is available through the Hybrid Configuration wizard for Exchange 2013 CU5, or can be set up manually if you have Exchange 2013 SP1. See the help topic For details, see Office 365 operated by 21Vianet.
13 Connected accounts are supported for POP & IMAP accounts, but disabled for Outlook.com (Hotmail).
14 Using a cmdlet to work with the Address List and Global Address List isn't supported.
15 The current Microsoft Purview Message Encryption is an evolution of the current Information Rights Management (IRM) and previous OME solutions. For more information about OME, see Microsoft Purview Message Encryption FAQ.
Exchange Online limits
For information about Exchange Online limits, see the following:
- Address book limits
- Capacity alerts
- Mailbox folder limits
- Message limits
- Receiving and sending limits
- Reporting and message trace limits
- Retention limits
- Distribution group limits
- Journal, Transport, and Inbox rule limits
- Moderation limits
- Exchange ActiveSync limits
Important
- The limits applied to a Microsoft 365 organization may differ depending on how long the organization has been enrolled in the service. When a limit is changed in the Microsoft data centers, it can take some time to apply the change to all existing customers.
- You can't modify most of these limits, but you and your users should be aware of them.
- These limits apply to both internal and external recipients.
- By default, Exchange Online Protection (EOP) protects Exchange Online mailboxes. For limits that apply to EOP features in Exchange Online, see Exchange Online Protection limits.
Exchange Online Protection features
The following table lists Exchange Online Protection (EOP) features that are available in Office 365 operated by 21Vianet plans. For more detailed information about EOP features, select the links in the table.
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
1 Mail users are defined as "Mailboxes," and, along with external mail contacts, can be added, removed, and otherwise managed directly in the Exchange admin center (EAC).
2 No RBAC customization. Admin roles only.
3 Managed domains can be viewed and domain types can be edited in the EAC. All other domain management must be done in the Microsoft 365 admin center.
4 Mail flow rules (also known as transport rules) in EOP are described in Mail flow rules (transport rules) in Exchange Online Protection. The available mail flow rule conditions, exceptions, and actions differ slightly between EOP and Exchange Online. These differences are noted in Mail flow rule conditions and exceptions (predicates) in Exchange Online and Mail flow rule actions in Exchange Online.
5 EOP auditing reports are a subset of Exchange Online auditing reports that exclude information about mailboxes.
6 The default content filter action is to move spam messages to the recipients' Junk Email folder. For this to work with on-premises Exchange mailboxes, you also need to configure two transport rules in your on-premises Exchange organization to detect spam headers added by EOP. For more information, see Ensure that spam is routed to each user's Junk Email folder.
7 This feature is available to Exchange Server 2013 Service Pack 1 (SP1) customers whose mailboxes are being filtered by EOP.
8 EOP reports are a subset of Exchange Online reports that exclude information about mailboxes.
9 Includes data loss prevention (DLP) reports.
10 Scans inbound and outbound messages, but doesn't scan internal messages sent from a sender in your organization to a recipient in your organization.
11 The available predicates and actions differ between EOP and Exchange Online.
12 Hybrid setup isn't available through Hybrid Wizard, but can be set up manually if you have Exchange SP1.
13 The current Microsoft Purview Message Encryption is an evolution of the current Information Rights Management (IRM) and previous OME solutions. For more information about OME, see Microsoft Purview Message Encryption FAQ.
Exchange Online Archiving features
Exchange Online Archiving is available through the following plans.
Note
The Office 365 operated by 21Vianet version of Office 365 is specific to China.
| Plan | Description |
|---|---|
| Exchange Online Archiving for Exchange Server for Office 365 operated by 21Vianet | Cloud-based archive for users with primary mailboxes in Exchange Server 2013 or later. If you want to add a cloud-based archive to a primary mailbox that's located on an on-premises Exchange server, you need to configure a hybrid deployment. For more information about hybrid deployments, see Exchange Server Hybrid Deployments. |
| Exchange Online Archiving for Exchange Online for Office 365 operated by 21Vianet | The following plans already include archiving and don't require Exchange Online Archiving as an add-on:Office 365 Enterprise E3 operated by 21VianetExchange Online Plan 2 for Office 365 operated by 21VianetFor details on the archiving capabilities of Exchange Online mailboxes, see Archive mailboxes in Exchange Online. |
The following table shows the Exchange Online Archiving features available in Office 365 operated by 21Vianet.
| Feature | Description | Exchange Online Archiving for Exchange Server1 | Exchange Online Archiving for Exchange Online2 |
|---|---|---|---|
| Archive features in Exchange Online Archiving | Archive mailbox, Move messages using Archive policy, Import data to the archive, Deleted item recovery, Deleted mailbox recovery, Mailbox backup | No | Yes |
| Client features in Exchange Online Archiving | Outlook3, Outlook on the web | ||
| Compliance and security features in Exchange Online Archiving | Retention policies, In-Place Hold and Litigation Hold5, In-Place eDiscovery, Encryption between on-premises servers and Exchange Online Archiving, Encrypting between clients and Exchange Online Archiving, | ||
| Encryption: S/MIME and PGP, Auditing | Yes | No | |
| IRM using AIP | No | No | |
| IRM using Windows Server AD RMS | Yes4 | Yes4 |
1 User mailboxes must reside on Exchange 2013 or later.
2 In-Place Archive can only be used to archive mail for a single user or entity for which a license has been applied. Using an In-Place Archive as a means to store mail from multiple users or entities is prohibited. For example, IT administrators can't create shared mailboxes and have users copy (through the Cc or Bcc field, or through a mail flow rule) a shared mailbox for the explicit purpose of archiving.
3 For a list of supported Microsoft Outlook versions see Client features in Exchange Online Archiving.
4 Windows Server AD RMS is an on-premises server that must be purchased and managed separately in order to enable the supported IRM features.
5 When you put a mailbox on In-Place Hold or Litigation Hold, the hold is placed on both the primary and the archive mailbox.
Learn more
For more information about Office 365 operated by 21Vianet, check out the following resources:
- Service availability within each plan
- System requirements
- Microsoft Purview: for 21Vianet see Microsoft Purview Compliance Portal availability in Office 365 operated by 21Vianet.
- System requirements: For system requirements for Office 365, see System requirements for Office on the office.com products site.
- Licensing terms: For licensing terms and conditions for products and services purchased through Microsoft Commercial Volume Licensing Programs, see the Product Terms site.
- Messaging: To stay informed of upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message Center. For more information, see Message center.
- Accessibility: Microsoft remains committed to the security of your data and the accessibility of our services. For more information, see the Microsoft Trust Center and the Office Accessibility Center.
Feedback
Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. For more information see: https://aka.ms/ContentUserFeedback.
Submit and view feedback for