Manage your Microsoft Partner Network membership benefits and offers in Partner Center

Applies to

  • Partner Center

Appropriate roles

  • Global admin
  • User admin
  • Admin agent
  • MPN partner admin

Important

This article explains how to start using your Microsoft Partner Network (MPN) membership benefits in the Partner Center - this site. If you haven't received an invitation to move your company information from Partner Membership Center (PMC) to the Partner Center, you should continue to manage your MPN membership benefits in PMC. Sign in to PMC now.

When you join the Microsoft Partner Network (MPN), you gain access to membership benefits that can help you build and grow your business. If you're not already a member of MPN, you can join on the MPN site.

Manage your membership benefits in the Partner Center

After you purchase a membership benefit package, you'll need to get software keys and assign licenses, subscriptions, and other benefits to employees to start using them.

Important

While you don't have to be a global admin in your organization to purchase benefits, you do need to be the global admin to assign benefits to employees. If necessary, you can become a global admin by following the instructions on your Benefits page (sign in required). Your company may already have a global admin so be sure to check with your team.

Benefit packages include allocations of licensed software, cloud services, Visual Studio subscriptions, and support. Benefits packages can also include certain Go-To-Market resources, offers, and programs. You can get Action Pack subscription details on the Microsoft Partner Network site.

To view and manage all of your membership benefits, go to your Benefits page (sign in required). Alternately, you can sign into the Partner Center dashboard, select the [Benefits option] from the left-hand menu, then select any benefits options displayed.

Manage software benefits

  1. Select Software to see your list of software benefits.

  2. Find the product you want to start using, and then select the down arrow at the far right of the row to expand the product's details.

  3. For each software product you want to start using:

    a. Select Get keys to reveal the product license keys. Be sure to follow any special instructions listed.

    b. Select the language you want the product to be displayed in.

    c. Select the operating system (OS) type of the computers you plan to install the software on.

    d. Follow the links to download and install the software installation packages.

Manage cloud services benefits

  1. Select Cloud to see your list of subscriptions to cloud-based services.

  2. Find the subscription or product you want to start using, and then select the down arrow at the far right of the row to expand the subscription's or product's details.

  3. To activate Microsoft Azure usage-based subscriptions, assign yourself as a user. Go the Microsoft Azure portal to manage the subscription.

    To activate license-based subscriptions, select Get keys to copy the product license key(s), and then follow any special instructions to activate the subscription.

Manage Visual Studio subscriptions

  1. Select Visual Studio subscriptions to see your list of Visual Studio subscriptions.

  2. Find the subscription you want to start using, and then select the down arrow at the far right of the row to expand the subscription's details.

  3. To activate a Visual Studio subscription, select a user from the list and then select Assign user.

    Important

    If the user you want to assign is not in the list, you can add new users in Account settings.

  4. Repeat this process for each subscription you want to assign. Users can manage their subscriptions in the Visual Studio portal.

    You can reassign subscriptions anytime by removing an assigned user and then assigning a different user.

Manage technical benefits

  1. Select Technical benefits to see your list of Microsoft technical benefits.

    Technical benefits may include Microsoft product support incidents, partner advisory hours, and technical presales and deployment services.

  2. Find the support benefit you want to start using, and then select the down arrow at the far right of the row to expand the benefit's details.

  3. To activate your support benefit, assign a user to it.

    a. Select a user from the list. If the user you want to assign is not in the list, you can add new users in Account settings.

    b. Provide an email address for the user that's different from the email address associated with your company's Partner Center account.

    As a safeguard, we'll email instructions for accessing Microsoft Product Support to this email address in addition to the user's Partner Center account email. It can take several days to activate this benefit and email instructions to the assigned user.

    c. After you finish entering the alternative email address, select Assign user.

  4. You can use your technical presales assistance or advisory hours benefit to request technical assistance during the presales, design, deployment, and app development phases of your cloud and hybrid solutions. To request assistance, fill in the request form and then select Submit request.

Manage Go-To-Market offers

Appropriate roles to perform this task:

  • Global admin
  • MPN Partner admin
  1. Select Benefits, then Go-To-Market to see your list of offers associated with the Go-To-Market with Microsoft program.

    Go-To-Market features offer additional marketing resources, offers, programs, and assistance that may be available to you. The types of offers available depend on your specific partner level and any competencies you may have already obtained.

  2. To activate any go-to-market offer or program, you must first assign a company marketing contact. This contact will receive follow-up communications about your active Go-To-Market offers.

  3. To add or update your marketing contact information, go to the top of the Go-To-Market page, then select Add, Update, or Change. Now, do the following steps:

    a. Select a user from the list. If the user you want to assign is not in the list, you can add new users in Account settings.

    b. Provide an email address for the user that's different from the email address associated with your company's Partner Center account.

    We will email instructions for using your Go-To-Market offer to your designated marketing contact's email address.

    c. Provide the contact phone and preferred language for this marketing contact. After you finish entering this information, select Assign user.

  4. After you update your marketing contact, find the Go-To-Market offer you want to start using, then select the down arrow at the far right of the row to expand the offer's details. The list will display each type of offer available below the Benefit name (such as, Silver Core, Gold Core, or ISV Co-sell ready).

  5. Select Activate to activate the offer.

    Note

    It can take several days to email instructions to the assigned marketing contact and activate a Go-To-Market offer. Once the offer is activated, you will see changes on the Go-To-Market page. In the Status column, you will see the offer change to Active. In the Expires column, you will see the date the offer expires. You can use this offer until its expiration date. Learn more about the different types of Go-To-Market resources, offers, and programs available.

Cancel a membership benefit or offer

In order to cancel a benefit or offer and receive a refund, you must make the request within 30 days of purchase and not have activated the software benefits. Request the cancellation through a service request.

Next steps