Restricted direct bill capabilities and the requirements needed for CSP direct bill partners

Overview

Direct bill partners must meet the new requirements to remain in the CSP direct bill partner program. Otherwise, their access to direct bill capabilities will eventually be restricted and can longer perform specific tasks, such as making new purchases for their customers.

Note

Direct bill partners who do not meet the new requirements for CSP direct bill partner program will be informed by Microsoft when their direct bill capabilities will be restricted. This applies to all direct bill partners, whether they have opted for transition from direct bill partner to indirect resellers or not.

How to tell if your direct bill capabilities has been restricted

To confirm whether access from the direct bill partner tenant to direct bill capabilities has been restricted, follow these steps.

  1. Sign in to the Partner Center dashboard.

  2. Go to Partner settings -> Partner Profile.

  3. Under Program info, look for Microsoft Cloud Solution Provider status.

  4. If the program status has value restricted, it means that your direct bill partner tenant's access to direct bill capabilities has been restricted.

Affected direct bill capabilities

If your direct bill capabilities have been restricted, you can no longer make new purchases for your customers in Partner Center. This restriction includes:

  • Azure subscriptions

  • License-based subscriptions

  • Add new add-ons to existing license-based subscriptions.

  • Make one-time purchases of software and reservation products (for example, software subscriptions, perpetual software, and Azure Reserved Virtual Machine instances).

You also cannot use the Azure partner shared services offer under the CSP program to purchase new Azure subscriptions for your own use.

Existing direct bill subscriptions are not affected. They remain valid and are auto-renewed. You will continue to be billed directly by Microsoft until they are canceled. You can still manage existing subscriptions in the following ways:

  • Suspend existing subscriptions

  • Adjust license count of existing license-based subscriptions

  • Adjust license count of existing add-ons to a subscription.

    Note

    You cannot add new add-ons to existing subscriptions as it is treated as new purchase.

  • Deploy new Azure resources and manage existing Azure resources under existing Azure subscriptions. This includes resources, which are available through Azure marketplace and Visual Studio subscriptions.

In addition to new purchases, you cannot access the following direct bill capabilities in Partner Center:

  • You cannot create new customer tenants. The Create customer option under Customers page in Partner Center will not be available.

  • You cannot generate invitation to customer requesting for direct reseller relationship. The Request a reseller relationship option under Customers page in Partner Center will not be available.

    Note

    As part of transitioning from direct bill partner to indirect reseller, if you have already enrolled your direct bill partner tenant as indirect reseller, you can generate invitation to customer requesting for indirect reseller relationship instead.

  • You cannot create new sandbox tenant. Each direct bill partner tenant can create one sandbox tenant for the purpose of direct bill API integration. If you haven't created one previously, you are not allowed to do so after you direct bill partner capability has been restricted.

Next steps