Requirements to enroll as a CSP direct bill partner

Applies to

  • Direct bill partners in the Cloud Solution Provider program

Enroll as a direct partner

As a direct bill partner, you own the end-to-end relationship with your customer and with Microsoft. We have updated enrollment requirements for direct bill partners as of August 31, 2018. These new requirements will help you accelerate your business growth with the right CSP enrollment model. They will also help you strengthen your customer relationships with value-added services and support.

Minimum requirements

Requirement
MPN ID An active Microsoft Partner Network (MPN) ID for your business location.
Endorsement The authority to accept and sign legal agreements on behalf of your organization.
Support The ability to provide the first level of cloud product support to your customers.
A Microsoft support plan, either Advanced Support for Partners (ASfP) or Premier Support for Partners (PSfP), depending on your needs. Compare support plans.
IMPORTANT: You must pass a credit check before you can purchase a support plan. We'll email you when you've passed the credit check.
Managed Service At least one managed service, IP service, or customer solution application. Learn more about adding managed services.
Accounts receivable The organizational infrastructure in place to manage customer billing and provisioning.

Verify direct bill eligibility

If you haven't already done so, review the minimum requirements above to make sure you can meet them, and then complete the Cloud Solution Provider questionnaire.

We use your answers to the questions in the form to help us determine your eligibility to enroll in the CSP program as a direct bill partner.

After we verify that your company has met the eligibility requirements to enroll as a direct bill partner, and that you've completed the enrollment application, we'll review and verify the business information you provided in the enrollment process. As part of this review, we'll check your company's credit. We'll let you know by email when your company has passed the credit check.

Important

Checking your company's credit can take us several days or more to complete. During this time, it's important that you NOT purchase a Microsoft support plan. You should purchase a Microsoft support plan only after we've informed you that you've passed the credit check.

Transition from direct to indirect reseller

Current direct bill partners must meet the new requirements to remain in the CSP direct bill partner program. Otherwise, their access to direct bill capabilities will eventually be restricted and can longer perform specific tasks, such as making new purchases for their customers.

If you decide to move from a direct bill business to indirect reseller business, there are several steps you'll need to take. To learn more about transitioning, read Transition from Cloud Solution Provider (CSP) direct partner to CSP indirect reseller.

Next steps