Co-presence in records
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
|Enabled for||Public preview||Early access||General availability|
|Users by admins, makers, or analysts||Nov 4, 2021||-||Sep 2022|
See colleagues who are currently working on a record and easily start chats with them.
Now you can see who's currently working on a record including their online status. You can also start a chat or send them an email and take collaboration to the next level.
This feature is currently available on the Account, Case, Opportunity, and Contact tables.