PhoneCall Entity Reference

Activity to track a telephone call.

Messages

Message Web API Operation SDK Assembly
Assign PATCH [org URI]/api/data/v9.0/phonecalls(activityid)
Update ownerid property.
AssignRequest
Create POST [org URI]/api/data/v9.0/phonecalls
See Create
CreateRequest or
Create
Delete DELETE [org URI]/api/data/v9.0/phonecalls(activityid)
See Delete
DeleteRequest or
Delete
GrantAccess GrantAccess Action GrantAccessRequest
ModifyAccess ModifyAccess Action ModifyAccessRequest
Retrieve GET [org URI]/api/data/v9.0/phonecalls(activityid)
See Retrieve
RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/phonecalls
See Query Data
RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess Function RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess Function RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess Action RevokeAccessRequest
SetState PATCH [org URI]/api/data/v9.0/phonecalls(activityid)
Update statecode and statuscode properties.
SetStateRequest
Update PATCH [org URI]/api/data/v9.0/phonecalls(activityid)
See Update
UpdateRequest or
Update

Entity Properties

Property Value
CollectionSchemaName PhoneCalls
DisplayCollectionName Phone Calls
DisplayName Phone Call
EntitySetName phonecalls
IsBPFEntity False
LogicalCollectionName phonecalls
LogicalName phonecall
OwnershipType UserOwned
PrimaryIdAttribute activityid
PrimaryNameAttribute subject
SchemaName PhoneCall

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ActivityAdditionalParams

Property Value
Description For internal use only.
DisplayName Additional Parameters
Format TextArea
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName activityadditionalparams
MaxLength 8192
RequiredLevel None
Type Memo

ActivityId

Property Value
Description Unique identifier of the phone call activity.
DisplayName Phone Call
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName activityid
RequiredLevel SystemRequired
Type Uniqueidentifier

ActualDurationMinutes

Property Value
Description Type the number of minutes spent on the phone call. The duration is used in reporting.
DisplayName Duration
Format Duration
IsValidForForm True
IsValidForRead True
LogicalName actualdurationminutes
MaxValue 2147483647
MinValue 0
RequiredLevel None
Type Integer

ActualEnd

Property Value
DateTimeBehavior UserLocal
Description Enter the actual end date and time of the phone call. By default, it displays the date and time when the activity was completed or canceled, but can be edited to capture the actual duration of the phone call.
DisplayName Actual End
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName actualend
RequiredLevel None
Type DateTime

ActualStart

Property Value
DateTimeBehavior UserLocal
Description Enter the actual start date and time for the phone call. By default, it displays the date and time when the activity was created, but can be edited to capture the actual duration of the phone call.
DisplayName Actual Start
Format DateOnly
IsValidForForm True
IsValidForRead True
LogicalName actualstart
RequiredLevel None
Type DateTime

Category

Property Value
Description Type a category to identify the phone call type, such as lead gathering or customer follow-up, to tie the phone call to a business group or function.
DisplayName Category
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName category
MaxLength 250
RequiredLevel None
Type String

Description

Property Value
Description Type additional information to describe the phone call, such as the primary message or the products and services discussed.
DisplayName Description
Format Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName description
MaxLength 2000
RequiredLevel None
Type Memo

DirectionCode

Property Value
Description Select the direction of the phone call as incoming or outbound.
DisplayName Direction
IsValidForForm True
IsValidForRead True
LogicalName directioncode
RequiredLevel None
Type Boolean

DirectionCode Options

Value Label
1 Outgoing
0 Incoming

DefaultValue: True

from

Property Value
Description Enter the account, contact, lead, or user who made the phone call.
DisplayName Call From
IsValidForForm True
IsValidForRead True
LogicalName from
RequiredLevel ApplicationRequired
Targets account,contact,systemuser
Type PartyList

ImportSequenceNumber

Property Value
Description Unique identifier of the data import or data migration that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

IsBilled

Property Value
Description Information which specifies whether the phone call activity was billed as part of resolving a case.
DisplayName Is Billed
IsValidForForm False
IsValidForRead True
LogicalName isbilled
RequiredLevel None
Type Boolean

IsBilled Options

Value Label
1 Yes
0 No

DefaultValue: False

IsWorkflowCreated

Property Value
Description Indication which specifies if the phone call activity was created by a workflow rule.
DisplayName Is Workflow Created
IsValidForForm False
IsValidForRead True
LogicalName isworkflowcreated
RequiredLevel None
Type Boolean

IsWorkflowCreated Options

Value Label
1 Yes
0 No

DefaultValue: False

LastOnHoldTime

Property Value
DateTimeBehavior UserLocal
Description Contains the date and time stamp of the last on hold time.
DisplayName Last On Hold Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName lastonholdtime
RequiredLevel None
Type DateTime

LeftVoiceMail

Property Value
Description Select whether a voice mail was left for the person.
DisplayName Left Voice Mail
IsValidForForm True
IsValidForRead True
LogicalName leftvoicemail
RequiredLevel None
Type Boolean

LeftVoiceMail Options

Value Label
1 Yes
0 No

DefaultValue: False

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Property Value
Description Enter the user or team who is assigned to manage the record. This field is updated every time the record is assigned to a different user.
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Property Value
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

PhoneNumber

Property Value
Description Type the phone number.
DisplayName Phone Number
FormatName Phone
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName phonenumber
MaxLength 200
RequiredLevel None
Type String

PriorityCode

Property Value
Description Select the priority so that preferred customers or critical issues are handled quickly.
DisplayName Priority
IsValidForForm True
IsValidForRead True
LogicalName prioritycode
RequiredLevel None
Type Picklist

PriorityCode Options

Value Label
0 Low
1 Normal
2 High

ProcessId

Property Value
Description Shows the ID of the process.
DisplayName Process
IsValidForForm False
IsValidForRead True
LogicalName processid
RequiredLevel None
Type Uniqueidentifier

RegardingObjectId

Property Value
Description Choose the record that the phone call relates to.
DisplayName Regarding
IsValidForForm True
IsValidForRead True
LogicalName regardingobjectid
RequiredLevel None
Targets account,contact,knowledgearticle,knowledgebaserecord
Type Lookup

RegardingObjectTypeCode

Property Value
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName regardingobjecttypecode
RequiredLevel None
Type EntityName

ScheduledEnd

Property Value
DateTimeBehavior UserLocal
Description Enter the expected due date and time.
DisplayName Due
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName scheduledend
RequiredLevel None
Type DateTime

ScheduledStart

Property Value
DateTimeBehavior UserLocal
Description Enter the expected due date and time.
DisplayName Start Date
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName scheduledstart
RequiredLevel None
Type DateTime

SLAId

Property Value
Description Choose the service level agreement (SLA) that you want to apply to the Phone Call record.
DisplayName SLA
IsValidForForm True
IsValidForRead True
LogicalName slaid
RequiredLevel None
Targets sla
Type Lookup

SortDate

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time by which the activities are sorted.
DisplayName Sort Date
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName sortdate
RequiredLevel None
Type DateTime

StageId

Property Value
Description Shows the ID of the stage.
DisplayName (Deprecated) Process Stage
IsValidForForm False
IsValidForRead True
LogicalName stageid
RequiredLevel None
Type Uniqueidentifier

StateCode

Property Value
Description Shows whether the phone call is open, completed, or canceled. Completed and canceled phone calls are read-only and can't be edited.
DisplayName Activity Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

StateCode Options

Value Label DefaultStatus InvariantName
0 Open 1 Open
1 Completed 2 Completed
2 Canceled 3 Canceled

StatusCode

Property Value
Description Select the phone call's status.
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

StatusCode Options

Value Label State
1 Open 0
2 Made 1
3 Canceled 2
4 Received 1

Subcategory

Property Value
Description Type a subcategory to identify the phone call type and relate the activity to a specific product, sales region, business group, or other function.
DisplayName Sub-Category
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName subcategory
MaxLength 250
RequiredLevel None
Type String

Subject

Property Value
Description Type a short description about the objective or primary topic of the phone call.
DisplayName Subject
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName subject
MaxLength 200
RequiredLevel ApplicationRequired
Type String

SubscriptionId

Property Value
Description For internal use only.
DisplayName Subscription
IsValidForForm False
IsValidForRead False
IsValidForUpdate False
LogicalName subscriptionid
RequiredLevel None
Type Uniqueidentifier

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

to

Property Value
Description Enter the account, contact, lead, or user recipients of the phone call.
DisplayName Call To
IsValidForForm True
IsValidForRead True
LogicalName to
RequiredLevel ApplicationRequired
Targets account,contact,systemuser
Type PartyList

TransactionCurrencyId

Property Value
Description Choose the local currency for the record to make sure budgets are reported in the correct currency.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

TraversedPath

Property Value
Description For internal use only.
DisplayName (Deprecated) Traversed Path
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName traversedpath
MaxLength 1250
RequiredLevel None
Type String

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

ActivityTypeCode

Property Value
Description Shows the type of activity.
DisplayName Activity Type
IsValidForForm False
IsValidForRead True
LogicalName activitytypecode
RequiredLevel SystemRequired
Type EntityName

CreatedBy

Property Value
Description Shows who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Property Value
Description Shows who created the record on behalf of another user.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

ExchangeRate

Property Value
Description Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.0000000001
Precision 10
RequiredLevel None
Type Decimal

IsRegularActivity

Property Value
Description Information regarding whether the activity is a regular activity type or event type.
DisplayName Is Regular Activity
IsValidForForm False
IsValidForRead True
LogicalName isregularactivity
RequiredLevel SystemRequired
Type Boolean

IsRegularActivity Options

Value Label
1 Yes
0 No

DefaultValue: False

ModifiedBy

Property Value
Description Shows who last updated the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Property Value
Description Shows who last updated the record on behalf of another user.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

OnHoldTime

Property Value
Description Shows how long, in minutes, that the record was on hold.
DisplayName On Hold Time (Minutes)
Format None
IsValidForForm True
IsValidForRead True
LogicalName onholdtime
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

OwnerIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnit

Property Value
Description Unique identifier of the business unit that owns the phone call activity.
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningTeam

Property Value
Description Unique identifier of the team that owns the phone call activity.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Property Value
Description Unique identifier of the user that owns the phone call activity.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

RegardingObjectIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName regardingobjectidname
MaxLength 100
RequiredLevel None
Type String

RegardingObjectIdYomiName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName regardingobjectidyominame
MaxLength 100
RequiredLevel None
Type String

ScheduledDurationMinutes

Property Value
Description Scheduled duration of the phone call activity, specified in minutes.
DisplayName Scheduled Duration
Format Duration
IsValidForForm False
IsValidForRead True
LogicalName scheduleddurationminutes
MaxValue 2147483647
MinValue 0
RequiredLevel None
Type Integer

SLAInvokedId

Property Value
Description Last SLA that was applied to this Phone Call. This field is for internal use only.
DisplayName Last SLA applied
IsValidForForm False
IsValidForRead True
LogicalName slainvokedid
RequiredLevel None
Targets sla
Type Lookup

SLAInvokedIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName slainvokedidname
MaxLength 100
RequiredLevel None
Type String

SLAName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName slaname
MaxLength 100
RequiredLevel None
Type String

TransactionCurrencyIdName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Property Value
Description Version number of the phone call activity.
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

phonecall_PostFollows

Same as postfollow entity phonecall_PostFollows Many-To-One relationship.

Property Value
ReferencingEntity postfollow
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName phonecall_PostFollows
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

PhoneCall_AsyncOperations

Same as asyncoperation entity PhoneCall_AsyncOperations Many-To-One relationship.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName PhoneCall_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

phonecall_connections2

Same as connection entity phonecall_connections2 Many-To-One relationship.

Property Value
ReferencingEntity connection
ReferencingAttribute record2id
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName phonecall_connections2
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order: 100
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

PhoneCall_SyncErrors

Same as syncerror entity PhoneCall_SyncErrors Many-To-One relationship.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName PhoneCall_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

PhoneCall_ProcessSessions

Same as processsession entity PhoneCall_ProcessSessions Many-To-One relationship.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName PhoneCall_ProcessSessions
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 110
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

PhoneCall_DuplicateMatchingRecord

Same as duplicaterecord entity PhoneCall_DuplicateMatchingRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName PhoneCall_DuplicateMatchingRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

slakpiinstance_phonecall

Same as slakpiinstance entity slakpiinstance_phonecall Many-To-One relationship.

Property Value
ReferencingEntity slakpiinstance
ReferencingAttribute regarding
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName slakpiinstance_phonecall
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

PhoneCall_DuplicateBaseRecord

Same as duplicaterecord entity PhoneCall_DuplicateBaseRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName PhoneCall_DuplicateBaseRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

PhoneCall_Annotation

Same as annotation entity PhoneCall_Annotation Many-To-One relationship.

Property Value
ReferencingEntity annotation
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName PhoneCall_Annotation
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

phonecall_actioncard

Same as actioncard entity phonecall_actioncard Many-To-One relationship.

Property Value
ReferencingEntity actioncard
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName phonecall_actioncard
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

phonecall_connections1

Same as connection entity phonecall_connections1 Many-To-One relationship.

Property Value
ReferencingEntity connection
ReferencingAttribute record1id
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName phonecall_connections1
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 100
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

PhoneCall_BulkDeleteFailures

Same as bulkdeletefailure entity PhoneCall_BulkDeleteFailures Many-To-One relationship.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName PhoneCall_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

phonecall_activity_parties

Same as activityparty entity phonecall_activity_parties Many-To-One relationship.

Property Value
ReferencingEntity activityparty
ReferencingAttribute activityid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName phonecall_activity_parties
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

PhoneCall_QueueItem

Same as queueitem entity PhoneCall_QueueItem Many-To-One relationship.

Property Value
ReferencingEntity queueitem
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName PhoneCall_QueueItem
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

phonecall_principalobjectattributeaccess

Same as principalobjectattributeaccess entity phonecall_principalobjectattributeaccess Many-To-One relationship.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable False
ReferencedEntityNavigationPropertyName phonecall_principalobjectattributeaccess
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

KnowledgeBaseRecord_PhoneCalls

See knowledgebaserecord Entity KnowledgeBaseRecord_PhoneCalls One-To-Many relationship.

lk_phonecall_modifiedonbehalfby

See systemuser Entity lk_phonecall_modifiedonbehalfby One-To-Many relationship.

lk_phonecall_createdonbehalfby

See systemuser Entity lk_phonecall_createdonbehalfby One-To-Many relationship.

Account_Phonecalls

See account Entity Account_Phonecalls One-To-Many relationship.

lk_phonecall_modifiedby

See systemuser Entity lk_phonecall_modifiedby One-To-Many relationship.

Contact_Phonecalls

See contact Entity Contact_Phonecalls One-To-Many relationship.

manualsla_phonecall

See sla Entity manualsla_phonecall One-To-Many relationship.

sla_phonecall

See sla Entity sla_phonecall One-To-Many relationship.

KnowledgeArticle_Phonecalls

See knowledgearticle Entity KnowledgeArticle_Phonecalls One-To-Many relationship.

lk_phonecall_createdby

See systemuser Entity lk_phonecall_createdby One-To-Many relationship.

processstage_phonecalls

See processstage Entity processstage_phonecalls One-To-Many relationship.

user_phonecall

See systemuser Entity user_phonecall One-To-Many relationship.

activity_pointer_phonecall

See activitypointer Entity activity_pointer_phonecall One-To-Many relationship.

team_phonecall

See team Entity team_phonecall One-To-Many relationship.

TransactionCurrency_PhoneCall

See transactioncurrency Entity TransactionCurrency_PhoneCall One-To-Many relationship.

business_unit_phone_call_activities

See businessunit Entity business_unit_phone_call_activities One-To-Many relationship.

See also

About the Entity Reference
Web API Reference
phonecall EntityType