Summary

In this lab, you built a personal virtual assistant built using the UCMA 3.0 Workflow SDK. You saw how the workflow was able to collect information from the user, interact with external services, and communicate dynamically with the user to present various options. You also saw how to use custom grammars to collect complex DTMF input from the user. Finally, you learned how to improve the user experience for the caller by providing Help Commands and support for incomplete or unrecognized input.