Service Manager 2010 SP1
Applies To: System Center Service Manager 2010 SP1
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System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
The technical documentation for Service Manager consists of the Service Manager Documentation Library. The Library contains the following sections:
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