How to report a problem in Visual Studio for Mac

If you experience a problem with Visual Studio for Mac, we want to know about it. Here's how to report the problem to Developer Community so that we can diagnose and fix it.

How to report a problem

To report a problem for Visual Studio for Mac, the best option is to initiate the report from Visual Studio for Mac. Reporting through Visual Studio for Mac allows for diagnostic information to be automatically included in the report. If you can't use Visual Studio for Mac (due to a crash, for example), you can report the issue directly on the Developer Community site.

To report a problem with Visual Studio for Mac, select Help > Report a Problem from the menu bar:

report a problem link

  1. If you are not signed in, select Sign In; it's on the right-hand side of the tool, as shown in the following screenshot. Follow the instructions on-screen to sign in.

    dialog with "sign in" button

    When you sign in, you can report a problem that you're experiencing. You can also vote or comment on any other problem that you see posted.

  2. Once signed in, you will be able to see your reported problems and solutions in the Followed problems and solutions screen

    list of reported problems

  3. Visual Studio for Mac provides an interface to search for your problem and see if others have reported it. If someone has reported it, you can click on the title and "up-vote" it to let us know.

    Note

    To search, enter your search terms into the search box and either click Enter or press the Search icon.

    Search and vote for similar problems

  4. If you don’t find the problem you encountered, choose Report a New Problem at the side of the screen.

    Note

    The Report a New Problem button only appears in the Visual Studio for Mac interface for Developer Community. You can't report a problem directly on the Developer Community website.

  5. Create a descriptive title for the problem that helps us route it to the correct Visual Studio for Mac team.

  6. Give us any additional details, and if possible, provide us with the steps to reproduce the problem.

    Report a new problem

  7. Select Next to move to the Include Attachments tab. Here, you can capture your current screen to send it to Microsoft. To attach log files, click on the Attach Logs icon, or to attach additional screenshots and other files, click on the Attach File icon.

    Attach a screenshot to a Visual Studio for Mac problem report

  8. Select Submit to send your report, along with any images and log files.

    For information about what data is collected, see Data we collect.

Search for solutions or provide feedback

If you don't want to, or can't, use Visual Studio for Mac to report a problem, there's a chance that the problem has already been reported and a solution posted on the Visual Studio Developer Community page.

If you don't have a problem to report but want to suggest a feature, there's a place for that, too. For more information, see the Suggest a feature page.

See also