Resolved issues in Windows 10, version 1909 and Windows Server, version 1909
See a list of known issues that have been resolved for Windows 10, version 1909 and Windows Server, version 1909 over the last six months. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s) to search the page.
Resolved issues
| Summary | Originating update | Status | Date resolved |
|---|---|---|---|
| News and interests button on the Windows taskbar might have blurry text Certain display configurations might cause blurry text on the news and interests button in the Windows taskbar. | OS Build 18363.1533 KB5001396 2021-04-22 | Resolved KB5003698 | 2021-06-15 14:00 PT |
| Microsoft 365 apps might be unable to sign in Authentication issues might be encountered for apps such as Microsoft Teams, OneDrive for Business and Outlook. | OS Build 18363.1556 KB5003169 2021-05-11 | Resolved KB5003635 | 2021-06-09 10:00 PT |
| Apps might have issues accessing event logs on remote devices Event logs might not be accessible from remote devices unless both devices have updates released June 8, 2021 or later. | OS Build 18363.10000 KB5003635 2021-06-08 | Resolved KB5003635 | 2021-06-08 10:00 PT |
| Security updates released May 11, 2021 might not offer in managed environments Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager and managed devices are affected. | OS Build 18363.1556 KB5003169 2021-05-11 | Resolved | 2021-05-11 19:01 PT |
| Unexpected results when printing from some apps or to some printers Issues might include missing or solid color graphics, misalignment/formatting issues, or printing of blank pages/labels. | OS Build 18363.1440 KB5000808 2021-03-09 | Resolved KB5001648 | 2021-03-18 19:00 PT |
| Error when attempting to print to certain printers You might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print. | OS Build 18363.1440 KB5000808 2021-03-09 | Resolved KB5001566 | 2021-03-15 14:00 PT |
| Stop error 0x7E in nwifi.sys with a blue screen when making WPA3 Wi-Fi connections You are more likely to encounter this issue when reconnecting to a Wi-Fi network. | OS Build 18363.1350 KB4598298 2021-01-21 | Resolved KB5001028 | 2021-02-11 10:00 PT |
| Some games might fail to open, or you might receive an error You might have issues with some Direct3D games when using in-game overlay feature of Discord. | OS Build 18363.1350 KB4598298 2021-01-21 | Resolved External | 2021-02-08 19:16 PT |
| You might encounter issues with KB4524244 You might encounter issues trying to install or after installing KB4524244 | N/A KB4524244 2020-02-11 | Resolved | 2021-01-12 17:33 PT |
| “Reset this PC” feature might fail “Reset this PC” feature is also called “Push Button Reset” or PBR. | N/A KB4524244 2020-02-11 | Resolved KB4598479 | 2021-01-12 10:00 PT |
Issue details
June 2021
News and interests button on the Windows taskbar might have blurry text | ||
| Status | Originating update | History | Resolved KB5003698 | OS Build 18363.1533 KB5001396 2021-04-22 | Resolved: 2021-06-15, 14:00 PT Opened: 2021-06-14, 17:43 PT |
After installing KB5001396 or later updates, the news and interests button in the Windows taskbar might have blurry text on certain display configurations. Affected platforms:
Resolution: This issue was resolved in KB5003698. Reminder As of May 11, 2021, the Home and Pro editions of Windows 10, version 1909 have reached end of servicing. Devices running these editions will no longer receive monthly security or quality updates and will need to update to a later version of Windows 10 to resolve this issue. | ||
Apps might have issues accessing event logs on remote devices | ||
| Status | Originating update | History | Resolved KB5003635 | OS Build 18363.10000 KB5003635 2021-06-08 | Resolved: 2021-06-08, 10:00 PT Opened: 2021-06-07, 16:10 PT |
After installing KB5003635 or later updates, apps accessing event logs on remote devices might be unable to connect. This issue might occur if the local or remote has not yet installed updates released June 8, 2021 or later. Affected apps are using certain legacy Event Logging APIs. You might receive an error when attempting to connect, for example:
Note Event Viewer and other apps using current non-legacy APIs to access event logs should not be affected. Affected platforms:
Resolution: This is expected due to security hardening changes relating to Event Tracing for Windows (ETW) for CVE-2021-31958. This issue is resolved if the local and remote devices both have KB5003635 installed. | ||
May 2021
Microsoft 365 apps might be unable to sign in | ||
| Status | Originating update | History | Resolved KB5003635 | OS Build 18363.1556 KB5003169 2021-05-11 | Resolved: 2021-06-09, 10:00 PT Opened: 2021-05-19, 10:55 PT |
After installing KB5003169 and restarting your device, you might be unable to sign into some Microsoft 365 desktop client apps such as Microsoft Teams, OneDrive for Business and Microsoft Outlook. You might also receive an 80080300 error or "We ran into a problem. Reconnecting…" when attempting to authenticate or sign into Teams. Note Mobile, web and non-Windows versions are not impacted. Workaround: To mitigate this issue on most devices, you can restart your device a second time. Most devices will sign into affected apps as expected for all subsequent restarts after the first restart that completes installation of the update. If restarting does not mitigate the issue on your device, you can use the web versions of the apps: Affected platforms:
Resolution: This issue was resolved in KB5003635. Reminder As of May 11, 2021, the Home and Pro editions of Windows 10, version 1909 have reached end of servicing. Devices running these editions will no longer receive monthly security or quality updates and will need to update to a later version of Windows 10 to resolve this issue. | ||
Security updates released May 11, 2021 might not offer in managed environments | ||
| Status | Originating update | History | Resolved | OS Build 18363.1556 KB5003169 2021-05-11 | Resolved: 2021-05-11, 19:01 PT Opened: 2021-05-11, 14:58 PT |
When checking for updates within Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager and managed devices that connect to these servers, KB5003169 might not be available or offered. Note: This might also affect Security Only and Internet Explorer Cumulative Rollups, on platforms that receive these types of updates. Affected platforms:
Resolution: This issue is now resolved on the service-side and updates should be available. Note: If you initiate a synchronization cycle and are still not being offered the updates, please check again soon. There might be slight delay as it propagates to all servers in all regions. | ||
March 2021
Unexpected results when printing from some apps or to some printers | ||
| Status | Originating update | History | Resolved KB5001648 | OS Build 18363.1440 KB5000808 2021-03-09 | Resolved: 2021-03-18, 19:00 PT Opened: 2021-03-18, 17:25 PT |
After installing updates released March 9, 2021 or March 15, 2021, you might get unexpected results when printing from some apps. Issues might include:
Affected platforms:
Resolution: This issue was resolved in the out-of-band update KB5001648. It is a cumulative update, so you do not need to apply any previous update before installing it. You will need to Check for updates to install KB5001648 and might need to also select Download and Install. For instructions on how to Check for updates, please see Update Windows 10. You can import this update into Windows Server Update Services (WSUS) manually. See the Microsoft Update Catalog for instructions. Note KB5001648 is cumulative and addresses both the issue above and the issue addressed in the March 15, 2021 out-of-band release for the APC_INDEX_MISMATCH error with a blue screen. | ||
Error when attempting to print to certain printers | ||
| Status | Originating update | History | Resolved KB5001566 | OS Build 18363.1440 KB5000808 2021-03-09 | Resolved: 2021-03-15, 14:00 PT Opened: 2021-03-10, 18:04 PT |
After installing KB5000808, you might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print to certain printers in some apps. This issue affects a subset of Type 3 printer drivers and does not affect printer drivers that are Type 4. If you are unsure which type your printer driver is, use the following steps:
Workaround: To mitigate the issue, follow the instructions in this video. The Command Prompt commands from the video are as follows (you will need to replace KX driver for Universal printing with the name of your printer, as explained in the video):
Affected platforms:
Resolution: This issue was resolved in the out-of-band update KB5001566. It is a cumulative update, so you do not need to apply any previous update before installing it. You will need to Check for updates to install KB5001566 and might need to also select Download and Install. For instructions on how to Check for updates, please see Update Windows 10. You can import this update into Windows Server Update Services (WSUS) manually. See the Microsoft Update Catalog for instructions. | ||
February 2021
Stop error 0x7E in nwifi.sys with a blue screen when making WPA3 Wi-Fi connections | ||
| Status | Originating update | History | Resolved KB5001028 | OS Build 18363.1350 KB4598298 2021-01-21 | Resolved: 2021-02-11, 10:00 PT Opened: 2021-02-11, 09:41 PT |
You might receive stop error 0x7E in nwifi.sys with a blue screen when you attempt to use a Wi-Fi Protected Access 3 (WPA3) connection. You are more likely to encounter this issue when reconnecting to a Wi-Fi network after disconnecting, or when waking from sleep or hibernation. Note Most Wi-Fi networks are currently using WPA2 and are not affected. Workaround: To mitigate this issue, you can do one of the following:
Affected platforms:
Resolution: This issue was resolved in the out-of-band update KB5001028. If you have automatic updates enabled, you will receive this update automatically and do not need to take any further action. It is a cumulative update, so you do not need to apply any previous update before installing it. The update is available on all release channels including Windows Update, Microsoft Update Catalog and Windows Server Update Services (WSUS). | ||
Some games might fail to open, or you might receive an error | ||
| Status | Originating update | History | Resolved External | OS Build 18363.1350 KB4598298 2021-01-21 | Last updated: 2021-02-08, 19:16 PT Opened: 2021-02-08, 18:29 PT |
Microsoft and Discord have found incompatibility issues with some games using Direct3D 12 when the in-game overlay feature of Discord is enabled. When attempting to open affected games you might receive an error, or the game might close silently. Affected platforms:
Workaround: To mitigate this issue, you can turn off the in-game overlay in settings within the Discord app. Resolution: This issue is now resolved in an update to the Discord app. To verify you're on the latest version, right click on the Discord icon in the notification area and select "Check for updates...". If there are updates to install, it should install automatically but you might need to select the arrow icon in the upper right corner of the app to install the updated version. There is no update for Windows needed to resolve this issue. | ||
February 2020
You might encounter issues with KB4524244 | ||
| Status | Originating update | History | Resolved | N/A KB4524244 2020-02-11 | Resolved: 2021-01-12, 17:33 PT Opened: 2020-02-15, 00:02 PT |
You might encounter issues trying to install or after installing KB4524244. Affected platforms:
Workaround: To help a sub-set of affected devices, the standalone security update ( KB4524244) has been removed and will not re-offered from Windows Update, Windows Server Update Services (WSUS) or Microsoft Update Catalog. Note This does not affect any other update, including Latest Cumulative Updates (LCUs), Monthly Rollups or Security Only updates. If this update is installed and you are experiencing issues, you can uninstall this update.
| ||
“Reset this PC” feature might fail | ||
| Status | Originating update | History | Resolved KB4598479 | N/A KB4524244 2020-02-11 | Resolved: 2021-01-12, 10:00 PT Opened: 2020-02-15, 00:02 PT |
Using the “Reset this PC” feature, also called “Push Button Reset” or PBR, might fail. You might restart into recovery with “Choose an option” at the top of the screen with various options or you might restart to your desktop and receive the error “There was a problem resetting your PC”. Affected platforms:
Workaround: The standalone security update, KB4524244 has been removed and will not re-offered from Windows Update, Windows Server Update Services (WSUS) or Microsoft Update Catalog. Note This does not affect any other update, including Latest Cumulative Update (LCU), Monthly Rollup or Security Only update. If you have installed this update and are experiencing this issue, the following steps should allow you to reset your device:
Resolution: This issue was resolved in KB4598479. | ||