Overview of Automated investigations

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The Windows Defender ATP service has a wide breadth of visibility on multiple machines. With this kind of optics, the service generates a multitude of alerts. The volume of alerts generated can be challenging for a typical security operations team to individually address.

To address this challenge, Windows Defender ATP uses Automated investigations to significantly reduce the volume of alerts that need to be investigated individually. The Automated investigation feature leverages various inspection algorithms, and processes used by analysts (such as playbooks) to examine alerts and take immediate remediation action to resolve breaches. This significantly reduces alert volume, allowing security operations experts to focus on more sophisticated threats and other high value initiatives.

The Automated investigations list shows all the investigations that have been initiated automatically and shows other details such as its status, detection source, and the date for when the investigation was initiated.

Understand the Automated investigation flow

How the Automated investigation starts

Entities are the starting point for Automated investigations. When an alert contains a supported entity for Automated investigation (for example, a file) that resides on a machine that has a supported operating system for Automated investigation then an Automated investigation can start.

Note

Currently, Automated investigation only supports Windows 10, version 1803 or later.

The alerts start by analyzing the supported entities from the alert and also runs a generic machine playbook to see if there is anything else suspicious on that machine. The outcome and details from the investigation is seen in the Automated investigation view.

Details of an Automated investigation

As the investigation proceeds, you'll be able to view the details of the investigation. Selecting a triggering alert brings you to the investigation details view where you can pivot from the Investigation graph, Alerts, Machines, Threats, Entities, and Log tabs.

In the Alerts tab, you'll see the alert that started the investigation.

The Machines tab shows where the alert was seen.

The Threats tab shows the entities that were found to be malicious during the investigation.

During an Automated investigation, details about each analyzed entity is categorized in the Entities tab. You'll be able to see the determination for each entity type, such as whether it was determined to be malicious, suspicious, or clean.

The Log tab reflects the chronological detailed view of all the investigation actions taken on the alert.

If there are pending actions on the investigation, the Pending actions tab will be displayed where you can approve or reject actions.

How an Automated investigation expands its scope

While an investigation is running, any other alert generated from the machine will be added to an ongoing Automated investigation until that investigation is completed. In addition, if the same threat is seen on other machines, those machines are added to the investigation.

If an incriminated entity is seen in another machine, the Automated investigation will expand the investigation to include that machine and a generic machine playbook will start on that machine. If 10 or more machines are found during this expansion process from the same entity, then that expansion action will require an approval and will be seen in the Pending actions view.

How threats are remediated

Depending on how you set up the machine groups and their level of automation, the Automated investigation will either require user approval (default) or automatically remediate threats.

You can configure the following levels of automation:

Automation level Description
Not protected Machines will not get any automated investigations run on them.
Semi - require approval for any remediation This is the default automation level.

An approval is needed for any remediation action.
Semi - require approval for non-temp folders remediation An approval is required on files or executables that are not in temporary folders.

Files or executables in temporary folders, such as the user's download folder or the user's temp folder, will automatically be remediated if needed.
Semi - require approval for core folders remediation An approval is required on files or executables that are in the operating system directories such as Windows folder and Program files folder.

Files or executables in all other folders will automatically be remediated if needed.
Full - remediate threats automatically All remediation actions will be performed automatically.

For more information on how to configure these automation levels, see Create and manage machine groups.

The default machine group is configured for semi-automatic remediation. This means that any malicious entity that needs to be remediated requires an approval and the investigation is added to the Pending actions section, this can be changed to fully automatic so that no user approval is needed.

When a pending action is approved, the entity is then remediated and this new state is reflected in the Entities tab of the investigation.