Azure Communication Services

"unauthorized" error when sending SMS message

I have a Canada number registered for sending SMS messages (regulatory doc approved). It has been working but no longer. Same Javascript program (basically just copy of MS-provided sample code), same access key etc. "Try SMS" in portal doesn't…

Unable to redeploy an Azure Communication Service resource after renaming the deployment

I have successfully been able to deploy an Azure Communication Service resource via bicep to my subscription. After renaming deployment in bicep, the deployment fails with the following…

Unable to recover from Multiple concurrent operations of the same type (ex: PUT) are disallowed for resource type communicationServices

10 days ago we started receiving errors deploying Azure Communication Services. The initial error was: Multiple concurrent operations of the same type (ex: PUT) are disallowed for resource type communicationServices Having retried the deployment we…

Why are messages suddenly limited to 6 per thread?

I'm using the ChatComposite component to display a chat thread. A backend create threads, add users and some custom messages. Everything is working fine, it's possible to add messages, edit, remove, and so on. Suddenly all threads show only the 6 latest…

Sending SMS Error

Good morning Microsoft Support Team, I hope you can help me. I'm trying to use Azure Communication Service to send SMS. I purchased your Sender ID. In my web application with Framework 4.6.1 (not .NET Core) in C# I'm using your sample lines of…

Configuring a custom domain name cannot verify DKIM, and the CNAME configuration has been added to cloudflare

how to increase Azure communication service rate limit for sending email

I am using Azure communication service for sending emails to my users . There is a limit of 100 emails per hour (see image below). I wonder if there is a way to increase this limit ? thank you.

Test email not working

I have configured a domain (SPF, DKIM, DKIM2 all showing green) connected it to communication services created a suppression list etc. and all seems good but when I go to Try email to send a test email it says "Email successfully…

Azure Communication Services - PSTN

Hi there, I'm trying to do some phone calls to get data for my getPstnCalls API call. I was wondering if simply using Try Phone Calling on my communication resource would suffice? I've configured the diagnostic settings to use a log analytics workspace…

Error Occurrence in Sending Emails

Hi, I am using Azure Communication Services for sending emails. From past few days, I am facing an issue. Emails are not being send for a certain period of time. Although emails are valid and they are not even labelled as spam. They are just not being…

Can you add a phrase list to the CallMediaRecognizeSpeechOptions class when using speech-to- text cognitive services from azure communications service

I am using ACS to access a multi-service Cognitive Services endpoint and doing recognition of speech input in real time via acs/telephone. I am using the default model provided by Microsoft. This is sufficient in most case but I have some place names…

Does Azure Communication Services prevent failed emails from being resent?

hi Team, We're implementing ACS for our company and I'm curious if there are any mechanisms which are present to prevent a previous failed email from being resent. One use case we've encountered is that an employee has left the org. Till the time their…

Hello everyone, I Need SMTP settings for my Application, I'n need help

Bonjour, J'aimerais avoir les paramètres de SMTP après avoir Réglé tous ce qui est Azure.Communication.Service, et Role et tous Bref, je mais la clé demandé par le logiciel d'mailing pour envoyé en mass, Il me sort cette erreur : no connection to SMTP…

Alphanumeric Sender ID service is not available

Dear Support, I am writing regarding the inability to use the alphanumeric sender ID service (dynamic). I get this kind of error: "The alphanumeric sender ID service is currently only available for certain countries and subscription types. Please…

Is there a possibility to apply an effect to a remote participant video?

Hi Every body! I saw in the documentation that there is a possibility to apply a video effect on the local participant video stream. Is there a possibility to apply a video effect on the remote participant video stream? Thanks in advance

Communication Service phone number for Brazil Subscription

I'm trying to get a number in communcation service, so I can use it for sending sms or whatsApp for customers. Can't I have a phone number if my subscription is located in Brazil? regards, Matheus Santos

Option to add a From email address is disable and custom domain does not show up in Try Email dropdown

I have set up Azure Communication Service and Email service with a custom domain. The custom domain has been verified. But Adding a new "From email" is disabled, only from the email address I see is "DoNotReply". In Communication…

(turn on) not displaying in User engagement tracking in my custom domain

I couldn't activate User Engagement tracking in my custom domain provisioned on the Email Communication Service because the turn on button is not displaying

How can I enable Chat communication between external users and Microsoft Teams users through the Teams desktop app ?

Hello Microsoft team, I've successfully integrated Microsoft Teams calling into my web application using Azure Communication Services and Microsoft Graph. However, I'm encountering difficulties enabling chat communication between external users…

Azure Communication Service SMS are not delivering

When I use SMS sent from Try SMS., I get "SMS accepted successfully" but no SMS delivered since yesterday and in logs ACSSMSIncomingOperations says no records found and metrics have 28 requests. Insights have says "This query could not run…