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Configure Cornerstone OnDemand as a content source for Microsoft Viva Learning

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This article shows you how to configure Cornerstone OnDemand as a third-party learning content source in Viva Learning. First, enable Viva Learning and get your details from your Cornerstone Portal, and then configure the Viva Learning Admin tab.

A Microsoft Viva Suite or Viva Learning license is required to add Cornerstone OnDemand as a content source for your organization.

Note

Content accessible through Viva Learning is subject to terms other than the Microsoft Product Terms. Cornerstone OnDemand content and any associated services are subject to Cornerstone OnDemand's privacy and service terms.

Note

Viva Learning doesn't support the following content types from Cornerstone:

  • Events and Sessions
  • Certifications
  • Question Banks

Configure in your Cornerstone Portal

  1. Sign in to your Cornerstone Portal as an admin.

    Screenshot of the Cornerstone Portal.

  2. Choose Edge.

    Screenshot of the Edge pane.

  3. Go to Marketplace and search for Viva.

    Screenshot of the Marketplace.

  4. Select the Viva Learning tile.

    Screenshot of the cursor hovering over the Viva Learning tile in the Marketplace.

  5. Choose Install.

    Screenshot of the cursor hovering over the Install button after selecting the Viva Learning tile.

  6. Check the box to confirm you agree to the Terms and Conditions, and choose Install.

    Screenshot of the Install screen with the Terms and Conditions box checked.

  7. Select Configure Now.

    Screenshot of the installation popup with a button that says Configure Now on the right and one that says Later on the left.

  8. Copy the Client ID, Secret, Portal name, and base URL. Then go back and search for Viva.

    Screenshot of the configuration screen where you can find your Client ID, Client Secret, Portal name, and Base URL.

  9. Slide the toggle to enable Viva Learning integration.

    Screenshot of the Viva Learning integration toggle in the on position.

Configure in the Viva Learning Admin tab

  1. Open Viva Learning App in Teams or go to the Viva Learning web app

  2. Go to the Admin tab in Viva Learning and select Manage Providers on the left menu.

  3. Select Add Provider.

  4. Select Cornerstone OnDemand from the Provider list and select Next.

  5. Fill in the following required configuration details:

  6. Display Name: This carousel lists the Cornerstone learning content for your organization in Viva Learning. If you don’t enter a name, the name “Cornerstone OnDemand” displays.

    Note

    The display name is the name of the carousel that lists Cornerstone learning content for your organization in Viva Learning. If you don't enter a name, the default name "Cornerstone OnDemand" displays.

  7. Client's Host URL: This is the Base URL gathered from Cornerstone portal in step 8. If the Base URL is "https://integration-stg.csod.com", then the Client’s Host URL is "integration-stg.csod.com".

  8. Client ID: This is the Client ID gathered from Cornerstone portal in step 8.

  9. Client Secret: This is the Client Secret gathered from Cornerstone portal in step 8.

  10. Select Save to activate Cornerstone content in Viva Learning. It may take up to 24 hours for the content to display in the Viva Learning app.

    • Once configured, Cornerstone configured providers list Cornerstone automatically. You can track the sync status and export sync log.
    • You can edit or delete the configuration directly from manage provider as well.

Important

Guidance for Cornerstone Content Sync: To avoid confusion and potential issues with course visibility in Viva Learning, follow the correct procedure when setting up a Cornerstone provider for content sync:

  • If test environment credentials are used initially, and later the source path is edited to the production (prod) environment, courses from both environments may appear in Viva Learning.
  • To ensure a seamless experience, add only a single instance of the desired environment. If both instances are added, delete both and then set up the desired environment to prevent any confusion or unintended content duplication.

Note

Currently, all the users within an organization can discover all the tenant-specific courses but are able to consume only the courses that they have access to. User-specific content discovery based on roles and permissions is planned for future releases.

Note

Content Type Limitation: Viva Learning doesn't support the "Events and Sessions" content type from Cornerstone LMS.

Learner record sync

Check Enable Learner Record Sync to enable assignments and course completion records to sync from the learning management system to Viva Learning. Users from your organization can see their assigned and completed courses from your LMS within Viva Learning.

Note

Ensure that user mappings between Cornerstone and Microsoft Entra ID are accurately configured, linking each user's identity correctly.

By enabling Learner record sync, you allow Viva Learning to fetch user information, user assignments, and completed courses. The user information from the LMS is used only for user mapping and doesn't remain in storage. Only mapping-related information is deduced. Viva Learning fetches the following fields from the LMS:

  • FirstName
  • LastName
  • Email