Get started with Dynamics 365 Commerce

Beginner
Business User
Functional Consultant
Administrator
Solutions Architect
Developer
Dynamics 365
Commerce

Dynamics 365 Commerce, built on the proven Dynamics 365 Retail capabilities, delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center, and digital experiences. Dynamics 365 Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes.

Prerequisites

None

Modules in this learning path

Dynamics 365 Commerce delivers a complete omni-channel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Dynamics 365 Commerce delivers a complete omnichannel solution that unifies the operating system, in-store, and e-Commerce experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Dynamics 365 Commerce provides administrative capabilities, also referred to as the Commerce Headquarters component, which enables the configuration of products, employees, business processes, and other functionality that is required for the business. It is also an application that call center workers use to provide assisted Commerce-related workflows.

Dynamics 365 Fraud Protection is a cloud-based solution that is designed for e-commerce, brick-and-mortar stores, and omnichannel merchants to help protect their revenue and reputation by providing tools and capabilities to decrease fraud and abuse, reduce operational expenses, and increase acceptance rates, all while safeguarding user accounts from fraud exposure.