Partner Center for Microsoft Cloud Germany

Applies to

  • Partner Center for Microsoft Cloud Germany

Microsoft Cloud Germany: Meeting German data protection requirements

Microsoft Cloud Germany is designed to meet strict German data protection requirements and includes a German data trustee, operating under German law, who controls physical and logical access to customer data. All customer data, and the systems that process or control access to customer data, reside in German datacenters. The network between these datacenters is isolated and dedicated within Germany.

Microsoft Cloud Germany provides a separate instance of Microsoft Azure, Office 365, and Microsoft Dynamics, delivered from datacenters in Germany. As a result, commercial customers in the European Union (EU) and European Free Trade Association (EFTA) can store and manage customer data in compliance with applicable German laws and regulations as well as key international standards. Microsoft personnel cannot access customer data without approval from and supervision by the German data trustee or customer.

See the Microsoft Cloud Germany datasheet for more information.

Partner Center for Microsoft Cloud Germany: Selling German Cloud solutions in EU and EFTA

Once enrolled in the Cloud Solution Provider (CSP) for Microsoft Cloud Germany program, you'll use Partner Center to sell German Cloud-specific solutions and services to customers in EU and EFTA countries/regions.

Note
At the time this article was published, the following Partner Center features were not yet available in Partner Center for Microsoft Cloud Germany (since publication, some of the features may have been added to Partner Center and this list may be out of date):

  • Find a partner
  • Business profiles
  • Referrals
  • License analytics
  • Customer insights
  • Notification center
  • Indirect reseller/provider model and settings
  • Check service health
  • Independent Software Vendor (ISV) enrollment
  • Customer special qualification

To comply with German laws and regulations that govern the collection and use of individuals' data as well as key international standards, the following Partner Center tasks are managed using specific service portals.

Feature or capability Complete tasks in
Partner user management Office 365 admin center or Azure for Microsoft Cloud Germany admin portal
Customer user management Office 365 admin center or Azure for Microsoft Cloud Germany admin portal
Reset user password Azure for Microsoft Cloud Germany admin portal
License management Office 365 admin center or Microsoft Cloud Germany Azure Active Directory Licensing portal

For information about managing users and licenses, see User and license management in Partner Center for Microsoft Cloud Germany.

For information about enrolling in CSP for Microsoft Cloud Germany, see Enrolling in CSP for Microsoft Cloud Germany.

Frequently asked questions about the CSP Program for Microsoft Cloud Germany

Use these frequently asked questions to learn more about the Cloud Solution Provider (CSP) Program for Microsoft Cloud Germany. You can also contact your account manager for additional information.

What is Microsoft Cloud Germany?

Microsoft Cloud Germany combines an instance of Microsoft's industry-leading cloud services with a unique system management architecture and dedicated network located within Germany. Under this unique model, the Data Trustee, an independent German company, controls access to customer data and doesn't share it with third parties except as directed by the customer or required by German law. This is also referred to as Data Sovereignty.

Who is eligible for the CSP Program for Microsoft Cloud Germany?

Partners in the European Union (EU), European Free Trade Association (EFTA), and United Kingdom (UK) are eligible for the CSP Program for Microsoft Cloud Germany and can sell to customers in EU, EFTA, and UK.

CSP Commercial is an existing partner program. How is the CSP Program for Microsoft Cloud Germany different?

The CSP Program for Microsoft Cloud Germany is different than CSP Commercial in the following areas:

  • Eligibility: The CSP Program for Microsoft Cloud Germany is available only to partners in EU, EFTA, and UK.
  • Onboarding: Partners need to onboard to the CSP Program for Microsoft Cloud Germany separately from CSP Commercial.
  • Licensing: Licensing documents for the CSP Program for Microsoft Cloud Germany are updated to reflect the role of the Data Trustee. Additional information about licensing changes is noted below.
  • Partner Center functionality: Certain features of Partner Center will not be enabled for the CSP Program for Microsoft Cloud Germany in order to meet data sovereignty requirements. Partners can use Microsoft Online Portal (MOP) or Azure Active Directory (Azure AD) or Graph API instead.

How is licensing for the CSP Program for Microsoft Cloud Germany different than licensing for CSP Commercial?

Microsoft Cloud Reseller Agreement (MCRA) and Microsoft Cloud Distributor Agreement (MCDA) for the CSP Program for Microsoft Cloud Germany differ from the Commercial MCRA and Commercial MCDA in the following two ways:

  • They require customers to receive the Microsoft Cloud Agreement (MCA) for German Cloud with Supplement to Online Service Terms for German Cloud
  • They include modifications to customer data requirements MCA for German Cloud differs from the Commercial MCA in the following two ways:
  • It includes the Supplement to Online Services Terms, which includes additional data protection commitments by Microsoft for data residency, role of the data trustee, and access to customer data
  • It includes the Data Trustee Agreement. Attachment 1 to the supplement contains a Customer-Data Trustee Agreement, by which T-Systems makes commitments directly to customer regarding control of and access to customer data

What are the qualifications to sell the CSP Program for Microsoft Cloud Germany?

Qualification criteria to sell the CSP Program for Microsoft Cloud Germany is the same as the qualification criteria for CSP Commercial, open to both Direct Partners and Indirect Resellers. You do not need to be re-nominated to be an Indirect Reseller for the CSP Program for Microsoft Cloud Germany if you are approved as an Indirect Reseller for the CSP Program in Commercial.

I am an existing partner, what do I need to do in order to sell the CSP Program for Microsoft Cloud Germany?

Partners will need to onboard to the CSP Program for Microsoft Cloud Germany. (Onboarding for Microsoft Cloud Germany is separate from onboarding for CSP Commercial). Once onboarded, you can create customers and transact offers available within Microsoft Cloud Germany. If you are leveraging APIs, please see more information below on APIs.

I am not a CSP partner yet. Where can I find more information on how to become a CSP partner?

Please visit MPN portal to learn more about enrollment models available to partners.

Is customer pricing for the CSP Program for Microsoft Cloud Germany same as customer pricing for CSP Commercial?

No. Pricing will reflect the additional costs to provide the unique value of Microsoft Cloud Germany.

Is the partner discounting model for the CSP Program for Microsoft Cloud Germany same as the partner discounting model for CSP Commercial?

Yes. The partner discounting model for the CSP Program for Microsoft Cloud Germany is same as partner discounting model for CSP Commercial.

Is there any difference in partner incentives for the CSP Program for Microsoft Cloud Germany when compared to CSP Commercial?

No. Partner incentives for the CSP Program for Microsoft Cloud Germany are same as partner incentives for CSP Commercial. To learn more about partner incentives, visit the MPN portal for the latest information.

Are there any changes to billing for the CSP Program for Microsoft Cloud Germany when compared to CSP Commercial? No. Billing criteria and requirements for the CSP Program for Microsoft Cloud Germany are same as billing criteria and requirements for CSP Commercial. To learn more about billing, review the Resources section on the MPN portal.

Are the support requirements for the CSP Program for Microsoft Cloud Germany same as support requirements for CSP Commercial?

Yes. To learn more about support, review the Resources section on the MPN portal.

To which customer segments can I sell?

Once you are approved as a partner for CSP MCD, you can sell to any commercial customer in EU, EFTA, and UK.

Which products/services will be available in the CSP Program for Microsoft Cloud Germany?

At launch, Microsoft Office 365 Germany and Microsoft Azure Germany will be available. Microsoft Dynamics 365 Germany (CRMOL) is planned for Q2CY17. We will add other services as they become available.

Does the CSP Program for Microsoft Cloud Germany offer all Azure services?

Infrastructure as a service (IaaS) and fundamental platform and data offerings are available now. The roadmap is updated on an ongoing basis and we will provide documentation like documentation for CSP Commercial within Partner Center (authentication required).

What do I need to do to develop with the CSP Program for Microsoft Cloud Germany?

To learn about developing with Partner Center for Microsoft Cloud Germany click: Developing with Partner Center for German Cloud

Are there any differences in APIs for the CSP Program for Microsoft Cloud Germany and CSP Commercial?

APIs and integration requirements for the CSP Program for Microsoft Cloud Germany are identical to APIs and integration requirements for CSP Commercial. Information about endpoints in Microsoft Cloud Germany can be found here: Partner Center REST URLs.

Please note that CREST APIs will not be available for the CSP Program for Microsoft Cloud Germany. These APIs are in the process of being deprecated in CSP Commercial and therefore not available for Microsoft Cloud Germany. The following APIs will not be available in the CSP Program for Microsoft Cloud Germany. This is to meet data sovereignty requirements.

User Account Management License Management
Create user accounts for a customer Get a list of available licenses
Delete user accounts for a customer Assign licenses to a user
Update user accounts for a customer Check which licenses are assigned to a user
Get a list of all user accounts for a customer
Reset user password for a customer
Get user roles for a customer
Set user roles for a customer
View deleted users for a customer
Restore a deleted user for a customer

Is there a workaround for APIs not available in the CSP Program for Microsoft Cloud Germany?

Partners can use Microsoft Online Portal (MOP), the Azure Portal, Azure AD PowerShell, or the Graph API for partner user account management and license management. Please refer to link below for additional technical information: Developing with Partner Center for German Cloud

For data hosted in Microsoft datacenters in Dublin or Amsterdam, is it possible to change to Microsoft Cloud Germany?

In order to facilitate and maintain the integrity of the isolation of Microsoft Cloud Germany, there are no mechanisms to move a customer’s existing Microsoft Cloud environment into Microsoft Cloud Germany. If a customer/partner has an Office 365, Azure, or Dynamics CRM online environment, they will be responsible for any data moves into new environment within Microsoft Cloud Germany.

Where can I learn more about the CSP Program for Microsoft Cloud Germany?

Use following links to familiarize with CSP program and developing with Partner Center for Microsoft Cloud Germany.

  • To learn about Microsoft Cloud Germany
  • To learn about CSP
  • To learn about Developing with the German Cloud version of PC

Where should I go if I still have questions?

Please reach out to your account manager for additional questions.