Monitor, manage, and troubleshoot flow buttons

  • 4 minutes

A flow can fail for one of these three reasons:

  • User authorization

  • Data connections

  • Power Automate actions or conditions

User authorization

The flow works only for users of your tenant. Confirm that the user's Office 365 account is active. If the account is active, then confirm that the user's account has a Microsoft Power Automate license.

Data connections

Connectors need both authentication and authorization. Depending on the connector, you need a URL as well. Confirm that the connector is authenticated and authorized for your flow.

To validate your connector:

  1. Sign in to your Power Automate tenant.

  2. On the left vertical pane, expand Data and then select Connections. Verify the Status of each connector.

When you share a flow via make.powerautomate.com, you can allow people you shared the flow with to use all connections that your flow uses. You can also require them to use their own connections. If you allow others to use your connections, they can't access the credentials in your connection or reuse them in any other flow.

Power Automate actions or conditions

In the app, select the Flows on the bottom horizontal menu and find your flow. Check to see if a red exclamation icon is on your flow. If so, the flow has an error and you see that Power Automate has failed.

Screenshot of the Late to work flow with the failed icon.

  1. Select the flow to open the flow details page. Then select All Runs.

  2. Select the failed run to open the failed flow.

  3. When you open the flow, you should see an error message, which should provide all the details that you need to fix the flow. The step that failed also has a red exclamation point next to it. Also, you can select the other steps to see how the action ran and view the schema of the inputs and outputs.

Screenshot of the Late to work failed flow details with 'Get manager (V2)' failed and NotFound highlighted.

By selecting the flow name, you're redirected to another screen that gives you the following options:

  • Enable flow

  • Edit flow

  • Owners

  • Users and connections

  • Run history

  • Save as

  • Delete flow

Selecting the run history provides you with more clues such as how many times the flow has failed, whether it failed at the same action or condition every time, and so on. You can then select Edit flow and fix the issue.

In this example, the Get manager (v2) action failed. This could be because of the user not having a manager assigned yet.

You can view the history for up to 28 days for all run flows. You can also export this history as a CSV file that gives you details on all the runs including successful, failed, running, and canceled.