音频会议和通话套餐的国家/地区可用性Country and region availability for Audio Conferencing and Calling Plans

可以选择国家/地区,以确定组织可以使用哪些云语音功能。You can select a country or region to see what cloud voice features are available to your organization.


请选择国家/地区,以确定组织可以使用哪些功能Select your country or region to see what's available for your organization

如果要查找包含所有国家和地区的电子表格,请下载并保存云 语音功能国家/地区可用性电子表格If you're looking for a spreadsheet with all countries and regions, download and save the Cloud voice feature country/region availability spreadsheet.


验证其中一个 Skype for Business 或 Microsoft Teams 服务是否可用后,可以看到 Skype for Business 和Microsoft Teams附加许可,以帮助购买许可证并将其分配给用户。After you've verified if one of the Skype for Business or Microsoft Teams services are available, you can see Skype for Business and Microsoft Teams add-on licensing to help you buy licenses and assign them to your users.

备注

如果需要为用户获取更多电话号码,请参阅为用户获取电话号码;或如果需要电话号码请求表单,请参阅管理组织的电话号码If you need to get more telephone numbers for your users, see Getting phone numbers for your users or, for phone number request forms, Manage phone numbers for your organization.

想要了解有关这些服务的更多信息Want to learn more about these services

音频会议Audio Conferencing

有时,组织中的人员需要使用电话拨入会议。Sometimes people in your organization will need to use a phone to call in to a meeting. Skype for Business和Microsoft Teams包括音频会议功能,Skype for Business and Microsoft Teams includes the Audio Conferencing feature for just this situation! 可以使用电话拨入会议,而无需在移动设备或电脑上使用 Skype for Business 和 Microsoft Teams 应用。People can call in to meetings using a phone instead of using the Skype for Business and Microsoft Teams apps on a mobile device or PC. 当你决定要为组织提供音频会议时,请为组织中计划/主持音频会议的每一个人购买一个音频会议许可证。When you've decided that you want Audio Conferencing for your organization, buy one Audio Conferencing license for each person in your organization who is going to schedule/host an audio meeting.

借助音频会议,用户可以使用收费和免费电话号码拨入会议。With Audio Conferencing, there are toll and toll free phone numbers that can be used by your users to dial in to meetings. 在以下国家/地区中,如果组织已启用音频会议,收费号码会自动作为共享音频会议号码分配给组织。Toll numbers from the following countries or regions are automatically assigned as shared audio conferencing numbers to organizations when they're enabled for Audio Conferencing. 可以从其他城市向组织分配专用收费和免费电话号码。Dedicated toll and toll free numbers can be assigned to your organization from additional cities.

重要

没有包含所有音频会议拨入号码列表的资源。There isn't a resource that contains a listing of all of the dial-in numbers for Audio Conferencing. 若要确定你所在区域或国家/地区是否有可用的拨入电话号码,请依次转到“Skype for Business 管理中心” > “语音” > “电话号码”,然后依次单击“添加”和“新服务号码”。To find out if there are dial-in phone numbers available in your area or country/region, go to Skype for Business admin center > Voice > Phone Numbers, click Add, and then click New Service Numbers. 使用“国家/地区”、“省/直辖市/自治区/地区”和“城市”列表来筛选搜索结果。Use the lists for Country/Region, State/Region, and City to filter your search. 如果要查找免费服务号码,请 "州 / 地区"列表中选择"免费"。If you are looking for toll free service numbers, select toll free from the State/Region list.

若要详细了解音频会议,请参阅音频会议常见问题To see more about Audio Conferencing, see Audio Conferencing common questions

音频会议定价Pricing for Audio Conferencing

使用“呼叫我”功能,或在将其他人添加到会议时让其他人加入会议Using the Call Me feature or when adding other people to a meeting so they can join it

在音频会议中,"呼叫 我"功能用于让其他人加入电话拨入式会议。In Audio Conferencing, the "Call Me" feature is used to let other people join a dial-in meeting. 使用本文中的下拉列表搜索国家/地区并查看此功能是否可用。Use the drop-down list in this article to search for the country/region and see if this feature is available.

注意

拨打免费或免费电话号码可能不可能,因为某些免费电话号码仅在一个国家/地区内的某个国家/地区内可用。Dialing out to toll free or free phone numbers may not be possible, because some toll free numbers only function from within a certain country or area within a country. 例如,如果您从美国拨打巴西的免费电话号码,则呼叫可能不会成功,因为呼叫不是源自巴西内部或巴西内的特定区域。For example, if you dial out from the United States to a toll free number in Brazil, the call may not be successful because the call didn't originate from within Brazil or from a specific region within Brazil. 拨打免费号码的能力因拨打免费电话号码的限制而异。The ability to dial out to toll free numbers varies widely depending on the restrictions of the toll free number dialed. 遗憾的是,我们无法控制此行为,因此,你的体验可能会因拨打的免费电话号码和免费电话号码的限制而异。Unfortunately, we can't control this behavior, and as a result, your experience may vary depending on the toll free number dialed and the restrictions of the toll free number.

使用通信积分可从会议拨出到下面未列出的另一个国家/ 地区Dialing out from a meeting to another country/region in the world that isn't listed below is available using Communication Credits. 对于这些用户,你需要为 组织设置通信信用额度For those users, you'll need to Set up Communications Credits for your organization.

电话系统Phone System

使用电话系统,可以创建自动助理和呼叫队列 (收费或免费电话号码) 接听组织的传入呼叫。With Phone System, you create auto attendants and call queues (with a toll or toll free number) to answer incoming calls for your organization. 为用户添加呼叫计划时,他们可以使用 Skype for Business 处理基本的呼叫控制任务,例如拨打和接听呼叫、转接呼叫以及静音和取消静音呼叫。When you add a Calling Plan for users, they can use Skype for Business to take care of basic call-control tasks, such as placing and receiving calls, transferring calls, and muting and unmuting calls. 电话系统 单击其通讯簿中的姓名,Skype for Business呼叫该人员。Phone System users click a name in their address book, and Skype for Business will place a call to that person. 要拨打和接听呼叫 ,电话系统 使用其移动设备、带笔记本电脑或电脑的耳机,或者使用许多 IP 电话之一Skype for Business。To place and receive calls, Phone System users use their mobile devices, a headset with a laptop or PC, or one of many IP phones that work with Skype for Business.

其中一些位置的收费电话号码的可用性可能在任意给定时间因库存级别而异。The availability of toll phone numbers from some of these locations might vary at any given time depending on inventory levels. 除了为单个用户获取电话号码外,还可以搜索和获取音频会议 ((用于会议网桥) 、自动助理和呼叫队列)等服务的收费或免费电话号码。In addition to getting phone numbers for individual users, it's also possible to search and acquire toll or toll free phone numbers for services such as Audio Conferencing (for conference bridges), auto attendants and call queues. 这些称为“服务号码”。These are called service numbers. 若要获取电话号码,请参阅获取服务电话号码See Getting service phone numbers to get phone numbers. 不过,对于用户,在将通话套餐分配给他们后,你可以分配用户电话号码,以便他们能够拨打和接听电话。But for your users, after you assign a Calling Plan to them, you can assign a user phone number so they can make and receive phone calls. 若要查找这些电话号码,请参阅为用户获取电话号码To find those phone numbers, go to Getting phone numbers for your users. 还可以参阅为用户分配、更改或删除电话号码You can also see Assign, change, or remove a phone number for a user.

电话系统定价Pricing for Phone System

备注

其中一些位置的收费电话号码的可用性可能在任意给定时间因库存级别而异。The availability of toll phone numbers from some of these locations might vary at any given time depending on inventory levels.

使用页面顶部的下拉列表搜索国家/地区,以确定哪些服务可用。Use the drop-down list at the top of the page to search for a country or region and what services are available.

通话套餐Calling Plans

除了电话系统外,用户还可以通过通话套餐拨打和接听电话。Along with Phone System, a Calling Plans let users make and receive phone calls. 首先获取一个用户 (订阅) 电话号码 (而不是分配给) 的服务号码,然后分配呼叫计划。You first get a user (subscriber) phone number (not a service number) to assign to the user, and then assign a Calling Plan. 有两种类型的通话套餐可用:国内 以及 国内和国际There are two types of Calling Plans available: Domestic and Domestic and International. 有关详细信息,请参阅电话系统和通话套餐See Phone System and Calling Plans for more details.

有关许可信息,还可以参阅电话系统和通话套餐许可You can also see Phone System and Calling Plans licensing for licensing information.

备注

国家/地区基于“Microsoft 365 管理中心” > “活动用户”中的用户许可证位置,而 不是 基于“Microsoft 365 管理中心”中“组织资料”下列出的帐单邮寄地址。The country/region is based on the location of the user's license in the Microsoft 365 admin center > Active Users and not the billing address listed under the Organization Profile in the Microsoft 365 admin center.

服务的收费和免费电话号码Toll and toll free phone numbers for services

除了获取单个用户的电话号码外,还可以搜索和获取音频会议 ((会议网桥) 、自动助理和呼叫队列)等服务的收费或免费电话号码。In addition to getting phone numbers for individual users, it's also possible to search and acquire toll or toll free phone numbers for services such as Audio Conferencing (for conference bridges), auto attendants, and call queues. 这些称为“服务号码”。These are called service numbers.

下面列出了可以获取用于音频会议和通话套餐的收费服务号码的首都和主要城市。The following is a list of capitals and major cities from where you can get toll service numbers to use with Audio Conferencing and Calling Plans. 使用管理中心 从这些位置获取收费 Skype for Business号码You get toll service numbers from these locations using the Skype for Business admin center.

若要获取收费或免费服务号码,请参阅获取 服务电话号码If you want to get a toll or toll free service number, you can see Getting service phone numbers. 如果已经有一个收费或免费服务号码,希望从不同的提供商转移,请参阅 管理组织的电话号码If you already have a toll or toll free service number that you want to transfer from a different provider, see Manage phone numbers for your organization.

使用页面顶部的下拉列表搜索国家/地区,以确定哪些服务可用。Use the drop-down list at the top of the page to search for a country or region and what services are available.

通信点数Communications Credits

建议为需要拨出到 任意目的地 的音频会议和通话套餐用户设置通信点数。We recommend that you set up Communications Credits for your Audio Conferencing and Calling Plans users that need the ability to dial out to any destination. 你的通话套餐或音频会议订阅中包含许多国家/地区,但可能不包括一些目的地。Many countries/regions are included, but some destinations might not be included in your Calling Plan or Audio Conferencing subscriptions.

如果未设置通信信用额度并将许可证分配给用户,并且您的组织 (的分钟数已用完,具体取决于你的呼叫计划或音频会议计划或国家/地区) ,他们将无法进行呼叫或从会议拨出。If you don't set up Communications Credits and assign a license to users, and you run out of minutes for your organization (depending on your Calling Plan or Audio Conferencing plan or your country/region), they won't be able to make calls or dial out from meetings. 若要了解详细信息(包括建议的资金数额),请参阅什么是通信点数?You can find out more information including recommended funding amounts by reading What are Communications Credits?

获取 Skype for Business 和 Microsoft Teams 的服务电话号码Getting service phone numbers for Skype for Business and Microsoft Teams