设置组织的通信点数Set up Communications Credits for your organization

您需要设置通信点数,如果您想要使用 Skype for Business 和 Microsoft Teams 的免费电话号码。You will need to set up Communications Credits if you would like to use toll-free numbers with Skype for Business and Microsoft Teams. 此外,我们建议你为需要拨出到任何目的地的呼叫计划 (或国际) 和音频会议用户设置通信 积分Also, we recommend that you set up Communications Credits for your Calling Plans (Domestic or International) and Audio Conferencing users who need the ability to dial out to any destination. 包括许多国家/地区,但某些目的地可能不包含在呼叫计划或音频会议订阅中。Many countries/regions are included, but some destinations may not be included in your Calling Plan or Audio Conferencing subscriptions. 如果未设置通信信用额度计费并将通信信用额度许可证分配给用户,并且你的组织 (根据你的呼叫计划或音频会议计划在你的国家/地区) 中用完了分钟数,则这些用户将无法进行呼叫或从音频会议会议拨出。If you don't set up Communications Credits billing and assign a Communications Credits license to your users and you run out minutes for your organization (depending on your Calling Plan or Audio Conferencing plan in your country/region), those users won't be able to make calls or dial out from Audio Conferencing meetings. 可以通过阅读什么是通信信用额度,获取更多信息,包括建议 的金额?You can get more information, including recommended funding amounts, by reading What are Communications Credits?

备注

若要找出它的费用, 请参阅下面的价格To find out how much it costs, see the rates here.

步骤 1:为用户分配音频会议或通话计划许可证Step 1: Assign an Audio Conferencing or Calling Plan license to your users

注册时,你获得特定分钟数,具体取决于你的国家/地区。When you sign up, you get a certain number of minutes depending on your country/region. 您可以在"音频会议"和"呼叫计划"的"国家/地区可用性"列表中搜索您的国家/地区,以查看您将获得的分钟数。You can search for your country or region in the Country or region availability list for Audio Conferencing and Calling Plans to see the number of minutes you will get. 使用这些分钟数后,通话将断开连接。After you use those minutes, calls will be disconnected. 若要防止这种情况发生,需要设置通信信用额度。To prevent this from happening, you need to set up Communications Credits.

为此,你需要为用户分配 音频电话系统许可证。To do so, you need to assign an Audio Conferencing or Phone System license to your users.

  • 用户分配 音频会议许可证。Assign an Audio Conferencing license to your users. 请参阅分配Microsoft Teams附加许可证。See Assign Microsoft Teams add-on licenses.

    分配此许可证后,需要设置音频会议。After you assign this license, you will need to set up audio conferencing. 有关分步说明,请参阅试用或购买音频会议(Microsoft 365或Office 365)。For step-by-step instructions, see Try or purchase Audio Conferencing in Microsoft 365 or Office 365.

  • 电话系统 分配国内 国内和国际呼叫计划许可证。Assign Phone System and a Domestic or Domestic and International Calling Plan license to your users. 请参阅分配Microsoft Teams附加许可证。See Assign Microsoft Teams add-on licenses.

    备注

    虽然通信积分不需要,但您仍然需要分配国内呼叫计划或 国内和国际呼叫计划 许可证。 Although it's not required for Communications Credits, you still need to also assign a Domestic Calling Plan or a Domestic and International Calling Plan license.

    分配这些许可证后,你需要获得贵组织的电话号码,然后将这些号码分配给组织中的人员。After you assign these licenses, you will need to get your phone numbers for your organization, and then assign those numbers to the people in your organization. 有关分步说明,请参阅 设置呼叫计划For step-by-step instructions, see Set up Calling Plans.

有关详细信息,请参阅Microsoft Teams附加许可For more information, see Microsoft Teams add-on licensing

步骤 2:为组织设置通信信用额度Step 2: Set up Communications Credits for your organization

  1. 使用工作或Microsoft 365帐户登录到管理中心。Sign in to the Microsoft 365 admin center with your work or school account.

  2. 在管理中心的左侧导航Microsoft 365,转到"计费购买 > 服务"。In the left navigation of the Microsoft 365 admin center, go to Billing > Purchase Services. 向下滚动并选择"附加内容"。Scroll down and select Add-Ons.

  3. 选择 "通信信用额度"。Select Communications Credits.

  4. 在"通信信用额度" 订阅页上,填写你的信息,然后单击"下一步 ":On the Communications Credits subscription page, fill in your information, and then click Next:

    • 添加资金 输入要添加到帐户的金额。Add funds Enter the amount that you want to add to your account. 如果未启用自动充值,这些资金耗尽后,使用通信信用额度启用的呼叫功能将中断 (如入站免费服务) 。If you don't enable auto-recharge, once these funds are depleted, calling capabilities that are enabled using Communications Credits will be disrupted (such as inbound toll-free service). 为了避免每次余额达到 0 或零 (,) 手动补充通信信用额度余额,我们建议您启用自动充值功能。To avoid having to manually replenish your Communications Credits balance each time your balance reaches 0 (zero), we recommend you enable the auto-recharge feature.

    • 自动充值:启用自动充值将在余额低于你设置的阈值时自动补充你的帐户余额。Auto-recharge Enabling auto-recharge will automatically refill your account when the balance falls below the threshold that you set.

      建议你使用自动充值设置,以免在通信信用额度余额达到 0 或零时 (中断) 。It's recommended that you use the Auto-recharge setting to avoid any disruption of service should your Communications Credits balance reach 0 (zero). 当充值交易成功、充值交易失败(例如 (信用卡) )以及通信积分余额达到 0 (零时) 。You will be sent an email when recharge transactions succeed, when recharge transactions fail (such as an expired credit card), and when your Communications Credits balance reaches 0 (zero).

    • 充值金额 在"充值金额 " 框中输入在达到以下触发金额后要添加到帐户的金额。Recharge amount Enter the amount in the Recharge with box that you want added to your account once it reaches the trigger amount below.

    • 触发量 在将用于"触发"自动充值的"余额低于"框中输入金额。 Trigger amount Enter the amount in When the balance falls below box that will be used to ' trigger ' the auto-recharge. 余额低于此金额后,充值金额将自动添加到你的帐户。Once your balance falls below this amount, the recharge amount will be added automatically to your account.

      备注

      使用服务时,资金将仅应用于 Microsoft 发布的通信信用额度。Funds will be applied only to Communications Credits at Microsoft published rates when the services are used. 自购买之日起的 12 个月内未使用的任何资金将过期并丢失。Any funds not used within 12 months of the purchase date will expire and be forfeited.

      只有在已使用已分配资金后,才能应用通信信用额度的每月计费,若要了解如何检查每月使用情况,请阅读PSTN Skype for Business报告Monthly billing for Communication Credits will only be applied if the alloted fund has been used, to learn how to check your monthly usage, read Skype for Business PSTN usage report

  5. 输入您的付款信息并单击 下订单Enter your payment information and click Place order.

    重要

    如果您是批量授权客户,则可以选择您的企业协议编号进行付款。If you are a volume licensing customer, you may choose your enterprise agreement number for payment. 如果您有多个企业协议编号,您将能够选择要用于付款的企业协议。If you have multiple enterprise agreement numbers, you will be able to select which enterprise agreement you would like to use for payment. 您还将获得一个机会,指定要与企业协议编号关联的采购订单编号 (如果适用)。You will also be given an opportunity to specify a purchase order number to associate with the enterprise agreement number (if applicable).

每个组织都会考虑不同的呼叫计划数量和费率使用情况。Each organization will have a different usage of Calling Plan volume and rates to consider. You will need to get this type of usage data from your current service provider.You will need to get this type of usage data from your current service provider. 已使用 Skype for Business Online 的组织可以通过在管理中心报告 PSTN 使用情况详细信息报告中查看Microsoft Teams > > 获取使用情况 数据。Organizations already using Skype for Business Online already as their service provider can get usage data by reviewing it in the Microsoft Teams admin center > Reports > PSTN usage details report.

设置通信信用额度时,需要调查组织的呼叫使用情况,以确定所需的金额。When you are setting up Communications Credits, you will need to investigate call usage for your organization to determine the amounts you need. 你可以通过查看" PSTN 使用详细信息"报告获取呼叫使用信息。You can get call usage information by reviewing the PSTN usage details report. 如果需要存储数据或创建自定义报表,Excel此报告将呼叫数据记录导出到其他位置。This report lets you export the call data records to Excel if you need to store the data or create custom reports. 若要了解如何查看使用情况,请阅读 PSTN 使用情况报告To learn how to see usage, read PSTN usage report.

步骤 3:向用户分配通信信用额度许可证Step 3: Assign a Communications Credits license to users

  1. 使用工作或Microsoft 365帐户登录到管理中心。Sign in to the Microsoft 365 admin center with your work or school account.

  2. 在管理中心的左侧导航Microsoft 365,转到"用户 > ""活动 用户",然后从列表中选择一个用户。In the left navigation of the Microsoft 365 admin center, go to Users > Active users, and then select a user from the list.

  3. 选择 "许可证和应用"。Choose Licenses and Apps.

  4. "通信信用额度" 切换 为"打开"以分配此许可证,然后选择"保存 "。Toggle Communications Credits to On to assign this license, and then select Save.

    备注

    即使为用户分配了 E5 Enterprise, 仍建议这样做。Even if you have users who are assigned an Enterprise E5 license, it's still recommended that you do this.

    提示

    可以使用 Powershell 通过 一个命令将许可证和应用分配给多个用户。You can use Powershell to assign licenses and apps to multiple users with one command.

想要了解计划和定价?Want to know about plans and pricing?

可以通过访问以下链接之一来查看计划和定价:You can see the plans and pricing by visiting one of the following links:

也可通过登录管理中心并访问"计费订阅Microsoft 365"添加订阅 "来 > > 查看信息You can also see information by signing in to the Microsoft 365 admin center and going to Billing > Subscriptions > Add subscriptions.

若要查看包含每个功能所需的许可证的表,请参阅Microsoft Teams许可证。To see a table with the license or licenses you will need for each feature, see Microsoft Teams add-on licensing.