Microsoft Teams 分析和报告Microsoft Teams analytics and reporting

Microsoft 团队管理中心提供了适用于 Microsoft 团队的新分析和报告体验。A new analytics and reporting experience for Microsoft Teams is available in the Microsoft Teams admin center. 你可以运行不同的报表,获取有关你的组织中的用户如何使用团队的见解。You can run different reports to get insights into how users in your organization are using Teams. 例如,你可以通过频道和聊天消息以及他们用于连接到团队的设备类型来查看通信的用户数。For example, you can see how many users communicate through channel and chat messages and the kinds of devices they use to connect to Teams. 你的组织可以使用报表中的信息更好地了解使用模式、帮助制定业务决策以及通知培训和沟通工作。Your organization can use the information from the reports to better understand usage patterns, help make business decisions, and inform training and communication efforts.

如何访问报表How to access the reports

若要访问报表,您必须是 Microsoft 365 或 Office 365、团队服务管理员或 Skype for business 管理员中的全局管理员。若要了解有关团队管理员角色以及每个管理员角色可以访问的报表的详细信息,请参阅 使用团队管理员角色管理团队To access the reports, you must be a global admin in Microsoft 365 or Office 365, Teams service admin, or Skype for Business admin. To learn more about Teams admin roles and which reports each admin role can access, see Use Teams administrator roles to manage Teams.

转到 Microsoft 团队管理中心,在左侧导航中,选择 " 分析 & 报表",然后在 " 报表" 下,选择要运行的报表。Go to the Microsoft Teams admin center, in the left navigation, select Analytics & reports, and then under Report, choose the report you want to run.


Microsoft 团队管理中心中的报表独立于 Microsoft 365 管理中心中的 Microsoft 365 报表部分的活动报表。The reports in the Microsoft Teams admin center are separate from the activity reports for Teams that are part of the Microsoft 365 reports in the Microsoft 365 admin center. 有关 Microsoft 365 管理中心中的活动报表的详细信息,请参阅 microsoft 365 管理中心中的团队活动报表For more information about the activity reports in the Microsoft 365 admin center, see Teams activity reports in the Microsoft 365 admin center

团队报告参考Teams reporting reference

下面是 Microsoft 团队管理中心提供的团队报表的列表,以及每个报表中可用的一些信息的概述。Here's a list of the Teams reports available in the Microsoft Teams admin center and an overview of some of the information that's available in each report.

我们正在不断改进团队报告体验和添加功能。We're continually improving the Teams reporting experience and adding features and functionality. 随着时间的推移,我们将在 "Microsoft 团队管理中心" 中将其他功能构建到报表中并添加新报表。Over time, we'll be building additional capabilities into the reports and adding new reports in the Microsoft Teams admin center.

报告Report 测量什么?What's measured?
Teams 使用情况报告Teams usage report 活动用户Active users
团队和频道中的活动用户Active users in teams and channels
活动频道Active channels
团队的隐私设置Privacy setting of teams
团队中的来宾Guests in a team
Teams 用户活动报告Teams user activity report 1:1 呼叫用户参与1:1 calls a user participated in
在团队聊天中发布的用户的消息Messages a user posted in a team chat
在私人聊天中发布的用户的消息Messages a user posted in a private chat
用户的上次活动日期Last activity date of a user
Teams 设备使用报告Teams device usage report Windows 用户Windows users
Mac 用户Mac users
iOS 用户iOS users
Android 手机用户Android phone users
Teams 实时事件使用情况报表Teams live event usage report 总视图数Total views
开始时间Start time
事件状态Event status
录制设置Recording setting
生产类型Production type
团队 PSTN 已阻止用户报告Teams PSTN blocked users report 显示名称Display name
电话号码Phone number
操作类型Action type
操作日期和时间Action date and time
团队 PSTN 分钟池报告Teams PSTN minute pools report 国家或地区Country or region
(许可证) 的功能Capability (license)
总分钟数Total minutes
使用的分钟数Minutes used
分钟可用Minutes available
团队 PSTN 使用报告-通话计划Teams PSTN usage report - Calling Plans 时间戳Time stamp
用户名User name
电话号码Phone number
呼叫类型Call type
调用到Called to
至国家或地区To country or region
调用Called from
从国家或地区From country or region
通话 IDCall ID
号码类型Number type
国家或地区Country or region
会议 IDConference ID
(许可证) 的功能Capability (license)
团队 PSTN 使用报告-直接路由Teams PSTN usage report - Direct Routing 时间戳Time stamp
显示名称Display name
SIP 地址SIP address
电话号码Phone number
呼叫类型Call type
调用到Called to
开始时间Start time
邀请时间Invite time
失败时间Failure time
结束时间End time
号码类型Number type
媒体绕过Media bypass
Azure 区域Azure region
事件类型Event type
最终 SIP 代码Final SIP code
最终 Microsoft 子代码Final Microsoft subcode
最终 SIP 短语Final SIP phrase
相关 IDCorrelation ID


团队报表显示活动用户和活动频道的数据。The Teams reports show data for active users and active channels. 例如,如果您的组织中的用户在您为报表指定的日期范围内没有在团队中处于活动状态,则该报表中不会包含该用户的数据。For example, if a user in your organization isn't active in Teams during the date range that you specified for a report, data for that user isn't included in that report.

项目Item 定义Definition
活动用户Active user 度量在指定日期范围内执行团队中的操作的唯一用户数。Measures the number of unique users who perform an action in Teams during the specified date range.
活动频道Active channel 度量用户在指定日期范围内执行操作的团队的通道数。Measures the number of channels of a team in which users perform an action during the specified date range.