利用音效作業模型與組織對齊,讓客戶成功Enable customer success with a sound operating model and organizational alignment

客戶成功的雲端採用工作通常與技術技能或採用相關的專案很少。Customer success in cloud adoption efforts often has little to do with technical skills or adoption-related projects. 您的作業模型會創造機會,讓採用或阻礙可能會減緩雲端採用。Your operating model creates opportunities to enable adoption or roadblocks that might slow down cloud adoption.

對齊Alignment

當您推動創新時,商務和技術小組之間的調整是您的解決方案成功的最重要。As you drive innovation, alignment between business and technical teams is paramount to the success of your solution.

阻滯 劑Blockers

當雲端的採用速度變慢或停止時,最好是評估您的作業模型,以實現持續的成功。When adoption of the cloud is slowed or stalled, it might be wise to evaluate your operating model to enable continued success. 當成功與工作負載或專案對專案的工作負載不一致時,作業模型可能會無法運作。When success is inconsistent from workload to workload or project to project, the operating model might be misaligned. 如果有一個以上的專案因封鎖原則、過期的進程或人員的不一致而停止,則作業模型可能會封鎖成功。If more than one project is stalled by blocking policies, outdated processes, or misalignment of people, the operating model is likely blocking success.

商機Opportunities

除了常見的封鎖者之外,您也可以透過作業模型的累加式改善,在組合間調整一些重要的機會。Beyond the common blockers, a few key opportunities can be scaled across the portfolio through incremental improvements to your operating model. 尤其是,客戶通常想要調整卓越的營運、成本優化、安全性、可靠性、效能或人員管理。In particular, customers commonly want to scale operational excellence, cost optimization, security, reliability, performance, or people management. 在組合層級調整這些交談有助於將特定工作負載的團隊最佳作法帶入所有其他專案和工作負載。Scaling these conversations at the portfolio level can help bring best practices for specific workload-focused teams to all other projects and workloads.

透過作業模型啟用小組的入門指南Getting started guides to enable teams through an operating model

下列指南將協助您開始使用作業模型對齊,並隨著時間進行改善。The following guides will help you get started with operating model alignment and improve over time.

指南Guide 描述Description
我們要如何在雲端轉換期間提供卓越的營運?How do we deliver operational excellence during cloud transformation? 本指南中的步驟可協助策略小組領導組織變更管理,以一致的方式確保卓越的營運。The steps in this guide will help the strategy team lead organizational change management to consistently ensure operational excellence.
我們要如何管理企業成本?How do we manage enterprise costs? 開始最佳化企業成本,並管理整個環境的成本。Start optimizing enterprise costs and manage cost across the environment.
我們要如何一致地保護企業雲端環境?How do we consistently secure the enterprise cloud environment? 本入門指南可協助確保已在企業中套用適當的安全性需求,以將缺口的風險降至最低,並在發生缺口時加速復原。This getting started guide can help ensure that the proper security requirements have been applied across the enterprise to minimize risk of breach and accelerate recovery when a breach occurs.
我們要如何套用適當的控制項來提升可靠性?How do we apply the right controls to improve reliability? 本入門指南可協助將設定、資源組織、安全性基準或資源保護原則中不一致的中斷情形降至最低。This getting started guide helps minimize disruptions related to inconsistencies in configuration, resource organization, security baselines, or resource protection policies.
我們要如何確保整個企業的效能?How do we ensure performance across the enterprise? 本入門指南可協助您建立流程,以維護整個企業的效能。This getting started guide can help you establish processes for maintaining performance across the enterprise.
我們要如何讓組織保持一致?How do we align our organization? 本快速入門手冊可協助您建立適當的員工組織結構。This getting started guide can help you establish an appropriately staffed organizational structure.

共用架構原則Shared architecture principles

妥善管理的作業模型的核心原則是以一組常見的架構原則為基礎。The core principles of a well-managed operating model are based on a set of common architecture principles. 本文章系列中的快速入門手冊可協助支援小組,因為它們會在雲端平臺和整個工作負載組合中調整這些原則。The getting started guidance in this article series will help supporting teams as they scale these principles across the cloud platform and throughout the portfolio of workloads.

說明共用架構原則的圖表。

圖1:共用架構的原則。Figure 1: The principles of shared architecture.

這些原則會在 Azure Advisor、Microsoft Azure Well-Architected Framework 和 Azure 架構中心中的解決方案之間共用:These principles are shared across Azure Advisor, the Microsoft Azure Well-Architected Framework, and solutions in the Azure Architecture Center: