使用螢幕助讀程式在 Exchange 系統管理中心 2016年中新增新的共用的信箱Use a screen reader to add a new shared mailbox in the Exchange admin center 2016

您可以使用 Exchange 系統管理中心 (EAC) 中建立共用的信箱的螢幕助讀程式 in Exchange Online。共用的信箱更方便您組織中的人員來監視及傳送電子郵件的常見的帳戶,例如 info@contoso.com 或 support@contoso.com 群組。當群組中的人員回覆郵件傳送至共用信箱時、 電子郵件看起來所共用信箱傳送不是從個別使用者。解更多關於共用信箱You can use your screen reader to create a shared mailbox in the Exchange admin center (EAC) in Exchange Online. Shared mailboxes make it easy for a group of people in your organization to monitor and send email from a common account, such as info@contoso.com or support@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the email looks like it was sent by the shared mailbox, not from the individual user. Learn more about shared mailboxes.

本主題內容In this topic

快速入門Get started

使用 Internet Explorer 和鍵盤快速鍵瀏覽,並確定您有適當的 Office 365 訂閱以及在 EAC 中工作的管理角色。然後,開啟 EAC 並開始使用。Navigate with Internet Explorer and keyboard shortcuts, and make sure that you have the appropriate Office 365 subscription and admin role to work in the EAC. Then, open the EAC and get started.

在 EAC 中瀏覽使用瀏覽器和快速鍵Use your browser and keyboard to navigate in the EAC

Exchange Online (包括 EAC) 是以 Web 為基礎的應用程式,因此鍵盤快速鍵和導覽可能會與 Exchange 2016 中的不同。在 Exchange 系統管理中心中的協助工具Exchange Online, which includes the EAC, is a web-based application, so the keyboard shortcuts and navigation may be different from those in Exchange 2016. Accessibility in the Exchange admin center.

如果要在 Exchange Online 中於 EAC 中工作時取得最佳結果,請使用 Internet Explorer 作為您的瀏覽器。深入了解 Internet Explorer 鍵盤快速鍵For best results when working in the EAC in Exchange Online, use Internet Explorer as your browser. Learn more about Internet Explorer keyboard shortcuts.

在 EAC 中的許多工作需要使用快顯視窗,因此在您的瀏覽器中,請務必啟用 Office 365 的快顯視窗Many tasks in the EAC require the use of pop-up windows so, in your browser, be sure to enable pop-up windows for Office 365.

確認 Office 365 訂閱計劃Confirm your Office 365 subscription plan

Exchange Online 隨附於 Office 365 商務和企業訂閱計劃,但功能可能會不同的計劃。在 EAC 中不包含此主題中所述的函數,如果您計劃可能包括它。Exchange Online is included in Office 365 business and enterprise subscription plans, but capabilities may differ by plan. If your EAC doesn't include a function described in this topic, your plan might not include it.

如需有關訂用計畫中的 Exchange Online 功能的詳細資訊,請移至我擁有那些 Office 365 商務版產品或授權?Exchange Online 服務說明For more information about the Exchange Online capabilities in your subscription plan, go to What Office 365 business product or license do I have? and Exchange Online Service Description..

開啟 EAC 中,並確認您的系統管理角色Open the EAC, and confirm your admin role

若要新增新的共用的信箱,[使用螢幕助讀程式若要開啟 Exchange 系統管理中心檢查您的 Office 365 全域管理員已指派您的組織管理及收件者管理系統管理角色群組。了解如何使用螢幕助讀程式來識別您的系統管理員角色在 Exchange 系統管理中心To add a new shared mailbox, Use a screen reader to open the Exchange admin center and check that your Office 365 global administrator has assigned you to the Organization Management and Recipient Management admin role groups. Learn how to Use a screen reader to identify your admin role in the Exchange admin center.

建立共用的信箱Create a shared mailbox

  1. 在 EAC 中,按 Ctrl + F6 主要窗格取得焦點直到與您聽到"儀表板、 主要導覽連結。 」In the EAC, press Ctrl+F6 until the primary navigation pane has the focus and you hear "Dashboard, primary navigation link."

  2. 移至 [收件者,然後按 Enter。Tab to Recipients, and press Enter.

  3. 若要移動到功能表列,請按 Ctrl + F6。您聽到 「 地區信箱次要導覽。 」(在 [朗讀程式],您聽到 「 信箱次要導覽連結。 」)To move to the menu bar, press Ctrl+F6. You hear "Region mailboxes, secondary navigation." (In Narrator, you hear "Mailboxes, secondary navigation link.")

  4. 若要共用] 索引標籤。您聽到"共用,次要導覽連結 」。按 Enter 鍵。Tab to Shared. You hear "Shared, secondary navigation link." Press Enter.

  5. 若要將移至工具列,請按 Ctrl + F6。您聽到 「 新按鈕 」。按 Enter 鍵。To move to the toolbar, press Ctrl+F6. You hear "New button." Press Enter.

  6. 這會開啟共用信箱] 對話方塊中顯示名稱] 文字方塊中具有焦點,與您聽到"輸入文字 」。(在 [朗讀程式],您聽到"顯示名稱] 中,編輯。")輸入您建立共用信箱的顯示名稱。In the Shared Mailbox dialog box which opens, the Display name text box has the focus, and you hear "Type in text." (In Narrator, you hear "Display name, editing.") Type the display name for the shared mailbox you're creating.

  7. ] 索引標籤可以電子郵件地址] 文字方塊中,然後輸入新的共用信箱的電子郵件地址。Tab to the Email address text box, and type the email address for the new shared mailbox.

  8. 若要選取的使用者可以檢視並從這個新的共用信箱傳送郵件、] 索引標籤可以和選取 [新增] 按鈕。To select the users who can view and send mail from this new shared mailbox, tab to and select the Add button.

  9. 當 * * 選取共用信箱使用者 * ] 對話方塊隨即開啟、 [搜尋] 方塊中具有焦點。您聽到"篩選或編輯搜尋"。輸入全部或部分名稱的第一個使用者想要新增至共用信箱,搜尋名稱] 中,按下 Enter。When the ** Select Shared Mailbox Users ** dialog box opens, the **Search* box has the focus. You hear "Filter or search edit." Type all or part of the name of the first user you want to add to the shared mailbox and then, to search for the name, press Enter.

  10. 按 Tab 鍵四倍直到您聽到的搜尋結果清單中的使用者名稱。選取的名稱。Press the Tab key four times until you hear the name of the user in the search results list. The name is selected.

  11. ] 索引標籤可以 [新增] 按鈕,並按 Enter 鍵或空格鍵。選取的名稱新增至新的共用信箱的使用者清單。Tab to the Add button, and press Enter or Spacebar. The selected name is added to the list of users for the new shared mailbox.

  12. 若要新增第二個使用者] 索引標籤好幾次直到您聽到"篩選或編輯搜尋"。輸入全部或部分的下一個您想要新增,並按 Enter 鍵的使用者名稱。重複步驟 10 和 11。針對您想要新增至新的共用信箱的所有使用者執行此動作。To add a second user, tab several times until you hear "Filter or search edit." Type all or part of the name of the next user you want to add, and press Enter. Repeat steps 10 and 11. Do this for all users you want to add to the new shared mailbox.

  13. 當您完成新增使用者] 索引標籤以 [確定] 按鈕,然後按 Enter。共用信箱] 對話方塊具有焦點,並列出共用信箱使用者] 方塊中選取的使用者。When you finish adding users, tab to the OK button, and press Enter. The Shared Mailbox dialog box has the focus again, and the selected users are listed in the Shared Mailbox Users box.

  14. ] 索引標籤可以 [儲存] 按鈕,然後按 Enter。提醒指出 「 請稍候 」。建立共用的信箱之後,您聽到其他警示,指出信箱才會出現大約 15 分鐘。Tab to the Save button, and press Enter. An alert says "Please wait." After the shared mailbox is created, you hear another alert that says the mailbox will be available in approximately 15 minutes.

  15. 具有 [確定] 按鈕上焦點、 按 Enter 鍵。新共用的信箱顯示名稱和電子郵件地址會列在共用的清單檢視中,而且它具有焦點。在右邊的詳細資料窗格中列出新共用信箱的相關詳細資料。若要檢閱這些的詳細資訊,請按 Ctrl + F6 或 Tab 鍵直到詳細資料窗格中具有焦點。With the focus on the OK button, press Enter. The new shared mailbox display name and email address are listed in the shared list view, and it has the focus. Details about the new shared mailbox are listed in the details pane on the right. To review these details, press Ctrl+F6 or the Tab key until the details pane has the focus.