流覽 Microsoft TeamsNavigate Microsoft Teams

現在,您清楚瞭解貴組織的獨特路徑和需求,現在該開始進行強大的共同合作之旅了。Now that you have a clear understanding of your organization’s unique path and needs, it's time to get started on your journey to powerful collaboration. 使用下列章節來瞭解如何在 Teams 中流覽 Kaziala 的功能。Use the section below to learn how to navigate Kaziala’s capabilities complimented within Teams.

開始Getting Started

使用我們的入門指南,您從 Kaizala 移至 Teams 的開始使用變得更加簡單。Getting started on your move from Kaizala to Teams is easier than ever with our getting started guide. 若要深入瞭解如何開始您的 Microsoft Teams 旅程,請參閱 開始使用 TeamsTo learn more about starting your Microsoft Teams journey, see Getting started with Teams.

開始新的聊天、1:1 音訊和視訊通話Starting new chats, 1:1 audio and video calls

建立 1:1 或群組聊天,以與較小的群組共同合作,或在 Teams 中私下交談。Create 1:1 or group chats to collaborate with a smaller group or to talk privately within Teams. 您可以釘上聊天並儲存訊息以快速存取。You can pin chats and save messages for quick access. 若要開始與我們豐富的文字格式、表情符號和 GIF 聊天,請參閱 Teams 中的聊天To begin chatting with our rich text formatting, emojis and gifs, see Chats in Teams.

開始 1:1 或與貴組織中任何人進行群組通話,以有效率地溝通。Communicate efficiently by starting 1:1 or group calls with anyone in your organization. 有了 Teams,您能夠同時撥打音訊和視音訊通話。With Teams, you have the flexibility to make both audio and video calls. 若要開始使用,請參閱 撥打電話To get started, see Make calls.

完成工作Getting work done

Kaizala 動作卡的功能目前存在於 Microsoft Teams 中。The functionality of Kaizala action cards currently exists within Microsoft Teams. 當要完成工作時,正確的工具可以提高效率。When it comes to getting work done, the right tools can enable efficiency. Microsoft Teams 現在有 300 多個外部應用程式可供使用。There are over 300 external applications available now in Microsoft Teams. 請繼續閱讀,瞭解如何使用應用程式和範本來建立會議邀請、公告和精確的位置簽入,以在整個組織中保持連線。Keep reading to learn how to use apps and templates to create meeting invites, announcements, and precise location check-ins to stay connected across your organization.

公告Announcements

您可以使用 Teams 中的公告,與員工共用 重要更新和資訊You can share important updates and information with your workforce with Announcements in Teams.

與公司 Communicator App 聊天,建立及傳送適用于多個團隊或大量員工的郵件。Create and send messages intended for multiple teams or large number of employees over chat with the company communicator app. 其簡易介面可讓指定使用者以目標方式建立、預覽、共同合作及傳送郵件。Its easy interface allows designated users to create, preview, collaborate and send messages in a targeted manner. 建立自訂的目標通訊功能,例如自訂遙測,瞭解有多少使用者已確認或與郵件互動,而深入見解會直接與管理決策關聯。Build custom targeted communication capabilities such as custom telemetry on how many users acknowledged or interacted with a message with insights directly tied to management decisions.

簽入Check-ins

使用 Teams 智慧相機來捕獲並共用有批註的影像與小組。Use the Teams Smart Camera to capture and share an annotated image with your Team. 輕鬆精准分享您的位置,讓您的小組隨時瞭解。Easily share your location with precision to keep your team in the know. 需要擁有詳細資訊,以傳達 Kaizala 功能如何與 Teams 進行比對。Need to have more info to communicate how the Kaizala features map to Teams. 在檔上,一定要有來自幻燈片組的資訊。Definitely have as much info from the slide deck as we can into the doc.

使用員工簽入 應用程式範本,讓前線員工能直接從 Teams 輕鬆提供排程或臨時狀態更新的時間關鍵資訊與狀態更新。Use the Staff checkins app template to enable front line Staff to easily provide time-critical information and status updates on either a scheduled or ad-hoc basis directly from Teams. 應用程式支援即時位置、相片、筆記、提醒通知和自動化工作流程。The app supports real-time location, photos, notes, reminder notifications, and automated workflows.

訓練課程Training

使用 Teams 為貴組織輕鬆進行訓練。Use Teams to make training easy for your organization. 您可以提供上下文資訊存取權,以簡化上一步。You can simplify onboarding by offering access to contextual information. 讓員工指南、訓練等更容易使用並更新,以透過技能提升貴組織的能力。Make employee guides, training, and more easily available and up to date to empower your organization through skilling. 若要深入瞭解訓練案例,請參閱 加入新員工To learn more about training scenarios, see Onboard new employees.

Microsoft Teams 中的管理Management in Microsoft Teams

IT 專業人員IT Professionals

從 Kaizala 管理入口網站進行系統管理轉換至 Microsoft Teams 系統管理中心。Make the administrative transition from the Kaizala Management portal to the Microsoft Teams Admin Center. Teams 系統管理中心主要供系統管理員角色使用。The Teams admin center is primarily for use of administrator roles only.

系統管理員可以管理整個 Teams 工作負載,或者可以委派許可權來疑難排解通話品質問題或管理貴組織的電話需求。Administrators can manage the entire Teams workload, or they can have delegated permissions for troubleshooting call quality problems or managing your organization's telephony needs.

若要流覽系統管理中心,請流覽 Microsoft Teams 系統管理中心To navigate the admin center, visit Microsoft Teams Admin Center.

您可以使用 Microsoft 365 合規性中心和安全性中心監控整個 Microsoft 365的安全性與合規性You can monitor your organization’s security and compliance across Microsoft 365 with the Microsoft 365 Compliance Center and Security Center.

在 Azure Active Directory 系統管理中心保護您的企業,並賦予使用者權限,您可以在此審查整個 Microsoft 365 的群組、身分識別、授權和存取權。Protect your business and empower your users in the Azure Active Directory admin center where you can review groups, identity, licenses, and access across Microsoft 365.

使用者End Users

使用者可以透過桌面或行動應用程式建立團隊。Users can create teams through the Desktop or mobile app. 若要將大量使用者新增到小組,請考慮透過 Office 365 群組、Office 365 通訊群組清單或安全性群組建立團隊。For adding users in bulk to team – consider creating a team through Office 365 groups, Office 365 distribution lists, or security groups.

透過團隊中的搜尋欄搜尋您組織中任何人。Search for anyone in your organization through the Search Bar in teams. 您也可以使用搜尋欄結果來查看檔案、訊息和文章。You can also use the search bar results to view files, messages, and posts.

使用內建報告和可下載資料,透過投票、問卷和檢查清單來享受豐富的分析。Enjoy rich analytics through the help of polls, surveys, and checklists with built-in reports and downloadable data. 您也可以在 Planner 中的工作協助 下指派 工作。Jobs can also be assigned with the help of Tasks in planner.

若要在 小組 中啟用擴充功能,請使用功能表上的連接器選項 (...) 連接器所需的任何頻道。To enable extensions within a Team, use the Connectors option from the menu (…) for any channel for which the connector is required.

若要查看使用方式、活動和整體採用報告,團隊擁有者可以從功能表 (...) 流覽,以存取其小組的報告,>分析。To view usage, activity, and overall adoption reports, Team owners can access reports for their teams by navigating from the menu (…) to manage team > analytics.

Kaizala 群組解約Kaizala Group Dissolution

當您轉換至 Teams 頻道和聊天時,您可能會考慮將 Kaizala 群組解除群組,以確保貴組織有一個集中的通訊位置。As you transition to Teams channels and chats, you may consider Kaizala group dissolution to ensure your organization has one central place for communication. 刪除 Kaizala 群組會從聊天清單中移除群組。Deleting a Kaizala group removes the group from the Chats list. 如果您是群組中唯一的系統管理員,您必須將系統管理員角色指派給群組中的至少一個人,才能刪除。If you are the only admin in the group, you will need to assign the admin role to at least one person in the group before deleting.

若要刪除群組:To delete a group:

• 從聊天清單中,按住群組交談。• From the Chats list, press and hold the group conversation.

• 點一下刪除群組。• Tap Delete group.

Kaizala 租使用者資料匯出Kaizala Tenant Data export

使用 Teams 時,您仍然可以在 Kaizala 中維持公司資料的控制權。While using Teams, you can still maintain control of your corporate data in Kaizala. 詳細資訊,請參閱從 管理入口網站匯出租使用者資料For more information, see Export tenant data from the management portal.

與外部使用者 (廠商/供應商/合作夥伴) Collaborating with External Users(Vendors/suppliers/Partners)

在 Microsoft Teams 中,與廠商、供應商、合作夥伴及其他外部使用者共同合作變得更容易。Collaborating with vendors, suppliers, partners, and other external users are easier than ever in Microsoft Teams. 使用外部存取和來賓存取,開始與 Microsoft Teams 進行外部通訊。Begin communicating externally with Microsoft Teams using external access and guest access. 判斷哪一種存取類型符合貴組織與外部使用者的共同合作需求。Determine which type of access suits your organization’s collaboration needs with external users.

什麼是 Teams 中的外部存取?What is External Access in Teams?

在 Teams 中,外部存取預設為開啟,這表示貴組織可以與所有外部網域通訊。External access is turned on by default in Teams, which means that your organization can communicate with all external domains. 外部存取是一種讓整個外部網域的 Teams 使用者可以在 Teams 中尋找、通話、聊天以及與您進行會議的方式。External access is a way for Teams users from an entire external domain to find, call, chat, and set up meetings with you in Teams. 若要深入瞭解外部存取,請參閱 管理外部存取To learn more about external access, see Manage external access.

什麼是 Teams 中的來賓 Access?What is Guest Access in Teams?

使用 來賓存取,您可以為組織外部人員提供團隊、頻道中的檔、資源、聊天和應用程式存取權,同時維持公司資料的控制權。With guest access, you can provide access to teams, documents in channels, resources, chats, and applications to people outside your organization, while maintaining control over your corporate data. 在 Teams 中新增來賓不需要額外的授權。No additional licensing is required to add Guests in Teams.

誰可以是 Teams 中的來賓?Who can be a Guest in Teams?

來賓不是員工或貴組織的成員。A guest is someone who isn't an employee, or member of your organization. 他們沒有貴組織的工作帳戶。They don't have a work account with your organization. 例如,來賓可能包括有合作夥伴、廠商、供應商或顧問。For example, guests may include partners, vendors, suppliers, or consultants.

任何不是貴組織成員的人,都可以 在 Teams 中新增為來賓Anyone who isn't part of your organization can be added as guest in Teams. 這表示任何擁有商務帳戶 (即 Azure Active Directory 帳戶) 或消費者電子郵件帳戶 (例如 outlook.com、gmail.com 等) 的任何人都可以以來賓的存取團隊和頻道體驗參與 Teams。This means that anyone with a business account (that is, an Azure Active Directory account) or consumer email account (for example, outlook.com, gmail.com, so on) can participate as a guest in Teams with access to teams and channel experiences.

注意

來賓必須先由 Teams 中的系統管理員啟用來賓存取,才能加入團隊。Before guests can join a team, guest access must be enabled by an admin in Teams.