Why Doesn't RD Web Client (HTML5) Support Modern Authentication (Azure AD, SSO, OAuth2)?
Microsoft has been actively improving authentication and security in various remote access solutions, such as Azure Virtual Desktop (AVD), which supports Azure AD authentication, MFA, and SSO. However, the Remote Desktop Web Client (HTML5) still relies…
I cannot get USB RemoteFX USB device to show up on my Azure VM
I have a PCAN-USB (peak-systems CAN to USB converter) connected to my local PC. I am unable to get this device to show up on my azure VM. I have followed the instructions at…
AVD local admin account's password expired and I can't reset with Azure feature
My org has an AVD that was configured by a MSP before we terminated our relationship with them. Before departing from them, they created a local admin for us on our AVD to access it. Since then we haved accessed the AVD once or twice but now we cannot…
Microsoft has been ducking my messages/emails and refusing to assist in the issue im facing
This is not only myself, but also one of my colleagues. Ive had 3 Microsoft remote support sessions due to a terrible AVD experience to a client with many host pool AVDs - Sessions are freezing, pixelating, speeds suddenly drop intermittently across…
Azure Virtual desktop VM does not boot when logging
Hello I'm working in Azure Virtual Desktop (AVD). Did the following 1. Created Host Pool for dedicated VMs 2. Enabled RDP for VM to start when user Logins 3. Added User who will use dedicated VM "Desktop Virtualization Power On Off…
not able to connect to AVD for users with MFA enabled. Any reason why?
Users with MFA enabled not able to connect via the windows app
Inquiry Regarding Azure Virtual Desktop (AVD) Support for Linux Images and Possible Alternatives
Dear Azure Support Team, I am currently exploring options for virtual desktop infrastructure using Azure Virtual Desktop (AVD). I would like to inquire whether AVD currently supports Linux-based images for session hosts, similar to the support provided…
getting user signed failed when connect to AVD VM that Microsoft Entra joined
Hello, I have deployed AVD pool and VM are showing can connect in portal but when tried to login it throw error sign failed like below:- it is Microsoft entra joined Scenario VM
Cloud-Based Computer Solution for Personal Use
Dear Azureus support I am a private individual looking for a cloud-based computer solution to fully transition from a physical computer to a cloud-based setup. My goal is to find an ecological, resource-scalable, and cost-effective solution in the long…
Machine is not connected (Code: HCRP400) trying to create a host pool
I'm setting up a lab environment and managed to deploy a host pool successfully on Azure Stack HCI, now when I try to add servers to an existing pool or create a new pool I get the following error…
Your Remote Desktop Services session has ended.
From time to time my RDP connection gets lost and I am unable to reconnect unless I restart the VM. Please see the detailed error message down below. I am connecting using a static IP and haven't had this problem before, it all started fairly recently…
Effects on AVD of Default outbound access retirement or Azure VMs (CV4F-VB0)
Hello, AVDs in our tenant have a default UDR (user defined route) with a next hop of NVA (network virtual appliance) with a public IP address, but there is also a UDR for the WindowsVirtualDesktop service tag with a next hop of "Internet". So,…
Windows 11 multisession doesn't allow login for more than 2 users.
Hi, my VM raised is Windows 11 Enterprise multi-session, but still it doesn't allow more than 2 concurrent user does it need some settings to enable it or desktop licensing. Tried: …
If I have session host name and resource grup, then how do i find in which hostpool session host is
Could you please somewhere interlink hostpool and resource group. so that we know which session host belong to which hostpool, if we only have session host and resource group name. Thanks!
Explain how to upgrade a Azure virtualization desktop to the recent API version
Good evening, We wanted to upgrade a API version of Azure virtual desktop, could you please help to do it and how to validate
Troubleshooting Logon Issues with AVD
Experiencing difficulties logging into AVD, where it prompts for a password and then displays the message: "the password used to connect did not work." It was assumed that the CAC pin would be the correct credential, as no password was set up…
IAM role assignment no users listed
I’m new to Azure, and am only trying to deploy AVD for personal use, but for some reason I am unable to assign roles to any user (member) in IAM. For example, when trying to add the “Virtual Machine User Login” role to myself (directory Global Admin)…

connection not available
the virtual machine has been deployed but no connections are available.
Audio and video not working in Teams
Hi all, A user is experiencing issues with the webcam and microphone not working in Microsoft Teams while using Azure Virtual Desktop (AVD). The webcam and microphone are functioning properly in other applications both within the VDI and outside of it.…
How to use multiple monitors with Microsoft Remote Desktop
I am using the Microsoft Remote Desktop client app. I have dual monitors on my remote workstation and dual monitors on my local workstation. How to I set up the client so I can view both monitors of remote workstation on both of my local monitors?