Additional Resources

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This page contains additional resources for Microsoft Dynamics On-Premise customers.

Service Plan Information

Microsoft Support Lifecycle

Service Plans and Service Plan Offerings

Accessing Microsoft Services Premier Support Benefits

Contacting EOC

Global Support Contacts

Customer Support Solution Center

File Exchange Link and Process Issues

Microsoft Electronic Services Agreement (MESA) and Microsoft Dynamics Customer Services Guide

Microsoft Dynamics Localizations and Translations

Microsoft Dynamics Academic Alliance Product Resources

Professional Direct Support for Microsoft Online Services

Microsoft Business Applications Academic Communiy

Difference between Advisory Services and a Technical Support Incident

What is a "Support Incident"? Chargeable vs. Non-chargeable Support Incidents

Update about technical support for Dynamics partners and customers effective October 1, 2020

Business Ready Licensing: Business Ready Licensing: Bestehende Microsoft Dynamics ERP-Kunden können jetzt zu einem anderen Lizenzierungsmodell wechseln! - German

AX

Microsoft Dynamics AX 2012 R3 on Microsoft Azure

POLICY CHANGE REMINDER for Microsoft Dynamics AX and Microsoft Dynamics NAV

CRM

Support for Microsoft Dynamics 365 and Microsoft Dynamics CRM

GP

Support Boundaries for Microsoft Dynamics GP

NAV

POLICY CHANGE REMINDER for Microsoft Dynamics AX and Microsoft Dynamics NAV

SL

Microsoft Dynamics SL Directory

Support Boundaries for Microsoft Dynamics SL – Americas