Onboard early adopters to Microsoft Teams

Invite users to Teams

Send a welcome email to users with the names and descriptions of the teams you created and invite them to join the conversations in Teams. Be sure to include the following links in the email so they know where to get Teams clients, training, and support:

For example, for the "Get to know Teams" team, you might want to start your email like this:

Welcome to Microsoft Teams for <insert_company_name>. Teams is a chat-based workspace that brings together chat, files, people, and tools in one place. 

We created a team called "Get to know Teams" to get you started. Use it to experiment, ask questions, and discover the possibilities of Teams. 

To join, click <link to the team>.

Engage with users when they first join. Post a welcome message in Teams and start a chat in a channel. Doing this sets the tone and encourages users to make the switch to Teams. In the welcome message, include the same links you sent in email so users know where to get Teams as well as any other helpful information to get users up and running quickly. Touch base with users to ensure they know how to download, install, and sign in to Teams so they can start chatting, sharing files, and collaborating with each other.

Get Teams clients

Teams has clients for desktop (Windows and Mac), web, and mobile (iOS and Android). We recommend users install the desktop and mobile clients to have the best experience with Teams.

Jump to: Teams for Windows | Teams for Mac | Teams for web browsers | Teams for iOS | Teams for Android

Desktop client

The Teams desktop client gives Windows and Mac users the best overall experience. To learn more, see Get clients for Teams (Desktop client) and Hardware requirements for the Microsoft Teams app.

Note

As an admin, you can choose the method to distribute the installation files to computers in your organization, such as Microsoft Endpoint Configuration Manager (Windows) or Jamf Pro (macOS).

Teams for Windows

The easiest way to install the Windows desktop client is to:

  1. Download the Windows desktop client from https://teams.microsoft.com/downloads.
  2. Run the installer (doesn't require admin permissions).
  3. Start Teams after installation completes.

Note

Later, when you're considering a more formal, mass rollout of Teams across your organization, check out the Teams Windows desktop client video to learn how to plan for and deploy it.

Teams for Mac

The easiest way to install the Mac desktop client is to:

  1. Download the Mac desktop client from https://teams.microsoft.com/downloads.
  2. Run the installer (requires admin permissions).
  3. Start Teams after installation completes.

Web client

Teams provides a feature-rich web client, https://teams.microsoft.com, that supports a variety of browsers.

Teams fully supports the following Internet browsers, with noted exceptions for calling and meetings. This table applies to operating systems running on desktop computers.

Browser Calling - audio, video, and sharing Meetings - audio, video, and sharing1 2
Internet Explorer 11 Not supported Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on IE11 without PSTN coordinates, users must download the Teams desktop client.

Video: Not supported

Sharing: Incoming sharing only (no outgoing) 
Microsoft Edge, RS2 or later Fully supported, except no outgoing sharing Fully supported, except no outgoing sharing
Microsoft Edge (Chromium-based), the latest version plus two previous versions Fully supported Fully supported
Google Chrome, the latest version plus two previous versions Fully supported Fully supported

Sharing is supported without any plug-ins or extensions on Chrome version 72 or later.
Firefox, the latest version plus two previous versions Not supported Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Firefox without PSTN coordinates, users must download the Teams desktop client.

Video: Not supported

Sharing: Incoming sharing only (no outgoing) 
Safari 11.1+ Not supported Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Safari without PSTN coordinates, users must download the Teams desktop client.

Video: Not supported

Sharing: Incoming sharing only (no outgoing)

Safari is enabled on versions higher than 11.1 in preview. While in preview, there are known issues with Safari's Intelligent Tracking Prevention.

1 To give and take control of shared content during sharing, both parties must be using the Teams desktop client. Control isn't supported when either party is running Teams in a browser. This is due to a technical limitation that we're planning to fix. To learn more, read Allow a participant to give or request control.

2 Blur my background isn't available when you run Teams in a browser. This feature is only available in the Teams desktop client.

Note

As long as an operating system can run the supported browser, Teams is supported on desktop computers. For example, running Firefox on the Linux operating system is an option for using Teams.

For mobile operating systems, we recommend that you run the Teams app, available from the Android and iOS stores. Running Teams in a mobile operating system is supported, but many features are unavailable.

Mobile client

The Teams mobile clients for iOS and Android keep users connected and productive when on-the-go. To learn more, see Get clients for Teams (Mobile clients).

Teams for iOS

Users running iOS 10.0 or later can download the Teams mobile app from the Apple App Store and get started right away.

Teams for Android

Users running Android 4.4 or later can download the Teams mobile app from the Google Play Store and get started right away.

Drive initial adoption

It's important to encourage your early adopters to actively use Teams to promote new collaboration experiences and develop Teams champions. We recommend using the "How do I" channel in the "Get to know Teams" team you created to share guidance with your users to help drive adoption.

For detailed guidance on driving Teams adoption for your organization, see Adopt Teams.

Next steps

Go to Monitor usage and feedback.