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GlennMaxwell-2309 avatar image
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GlennMaxwell-2309 asked ·

deny login to users mailbox

Hi All

i am using exchange hybrid environment, we create the users in onprem and migrate to cloud, i have a requirement for one of my office365 user where the user should not login to his mailbox for 6 months temporarily, i.e after 6 months he can access. so if i disable mapi protocol will it work for me. user can receive mails to his mailbox just i dont want to user to access his mailbox from his outlook, owa and mobile devices. after 6 months user can view all his previous received emails during this time of denying login. how can i achieve this.

office-exchange-server-administrationoffice-exchange-online-itprooffice-exchange-hybrid-itpro
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Hi @GlennMaxwell-2309
According to your description, this question seems to be related to Exchange, so we would move the irrelevant tags(office-online-server-exchange).

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Hi, @GlennMaxwell-2309 , is there any update about your question? Do suggestion below help?

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joyceshen-MSFT avatar image
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joyceshen-MSFT answered ·

Hi @GlennMaxwell-2309 , agree with the suggestions above, and it should be the easiest way to meet your needs.

The test result here:

Locate to O365 Admin center, Users, Active users, choose the user you want to deny access, block sign-in23020-qa-2020-09-08-10-11-09.png

23028-qa-2020-09-08-09-52-13.png

After you block this user, he/she will not be able to login the account through OWA, outlook and any other ways

23050-qa-2020-09-08-09-56-34.png

However, other people who has full access permission will see new mails sent to his mailbox as well:

23151-qa-2020-09-08-10-02-14.png


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michev answered ·
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AshokM-8240 avatar image
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AshokM-8240 answered ·

Hi,

You can try setting the sign-in status to blocked in Office 365 Admin center for the user.

  1. Sign in to the Office 365 portal as an admin.

  2. Users -> Active Users -> Locate the user, and then open the settings for that user.

  3. Under Set sign-in status, click Blocked, and then click Save

This will not allow the user to login to the Office 365 and access the mailbox but the mailbox will be active and emails will be received.

Also, you can disable the AD account of the user and sync it with the office 365, so the user cannot login to the mailbox but the mailbox will continue to work.

To confirm whether the mailbox receives the email, you can send a test email and assign full access permission to your account on that mailbox and login using OWA to check the mailbox.

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Hi,

Just wanted to check if there are any updates. If the response is helpful, please click "Accept Answer" and upvote it.

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