Tutorial: Configure Dropbox for Business for automatic user provisioning

The objective of this tutorial is to demonstrate the steps to be performed in Dropbox for Business and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and de-provision users and/or groups to Dropbox for Business.

Note

This tutorial describes a connector built on top of the Azure AD User Provisioning Service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

Before configuring Dropbox for Business for automatic user provisioning with Azure AD, you need to add Dropbox for Business from the Azure AD application gallery to your list of managed SaaS applications.

To add Dropbox for Business from the Azure AD application gallery, perform the following steps:

  1. In the Azure portal, in the left navigation panel, select Azure Active Directory.

    The Azure Active Directory button

  2. Go to Enterprise applications, and then select All applications.

    The Enterprise applications blade

  3. To add a new application, select the New application button at the top of the pane.

    The New application button

  4. In the search box, enter Dropbox for Business, select Dropbox for Business in the results panel, and then click the Add button to add the application.

    Dropbox for Business in the results list

Assigning users to Dropbox for Business

Azure Active Directory uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Azure AD are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Azure AD need access to Dropbox for Business. Once decided, you can assign these users and/or groups to Dropbox for Business by following the instructions here:

Important tips for assigning users to Dropbox for Business

  • It is recommended that a single Azure AD user is assigned to Dropbox for Business to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

  • When assigning a user to Dropbox for Business, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Configuring automatic user provisioning to Dropbox for Business

This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in Dropbox for Business based on user and/or group assignments in Azure AD.

Tip

You may also choose to enable SAML-based single sign-on for Dropbox for Business, following the instructions provided in the Dropbox for Business single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features compliment each other.

To configure automatic user provisioning for Dropbox for Business in Azure AD:

  1. Sign in to the Azure portal. Select Enterprise Applications, then select All applications.

    Enterprise applications blade

  2. In the applications list, select Dropbox for Business.

    The Dropbox for Business link in the Applications list

  3. Select the Provisioning tab.

    Provisioning tab

  4. Set the Provisioning Mode to Automatic.

    Provisioning tab

  5. Under the Admin Credentials section, click Authorize. It opens a Dropbox for Business login dialog in a new browser window.

    Provisioning

  6. On the Sign-in to Dropbox for Business to link with Azure AD dialog, sign in to your Dropbox for Business tenant and verify your identity.

    Dropbox for Business sign-in

  7. Upon completing steps 5 and 6, click Test Connection to ensure Azure AD can connect to Dropbox for Business. If the connection fails, ensure your Dropbox for Business account has Admin permissions and try again.

    Token

  8. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

    Notification Email

  9. Click Save.

  10. Under the Mappings section, select Synchronize Azure Active Directory Users to Dropbox.

    Dropbox User Mappings

  11. Review the user attributes that are synchronized from Azure AD to Dropbox in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Dropbox for update operations. Select the Save button to commit any changes.

    Dropbox User Attributes

  12. Under the Mappings section, select Synchronize Azure Active Directory Groups to Dropbox.

    Dropbox Group Mappings

  13. Review the group attributes that are synchronized from Azure AD to Dropbox in the Attribute Mapping section. The attributes selected as Matching properties are used to match the groups in Dropbox for update operations. Select the Save button to commit any changes.

    Dropbox Group Attributes

  14. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  15. To enable the Azure AD provisioning service for Dropbox, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  16. Define the users and/or groups that you would like to provision to Dropbox by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  17. When you are ready to provision, click Save.

    Saving Provisioning Configuration

This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Azure AD provisioning service on Dropbox.

For more information on how to read the Azure AD provisioning logs, see Reporting on automatic user account provisioning.

Connector Limitations

  • Dropbox does not support suspending invited users. If an invited user is suspended, that user will be deleted.

Additional resources

Next steps