Tutorial: Integrate Dropbox Business with Azure Active Directory

In this tutorial, you'll learn how to integrate Dropbox Business with Azure Active Directory (Azure AD). When you integrate Dropbox Business with Azure AD, you can:

  • Control in Azure AD who has access to Dropbox Business.
  • Enable your users to be automatically signed-in to Dropbox Business with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.


To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get one-month free trial here.
  • Dropbox Business single sign-on (SSO) enabled subscription.


This integration is also available to use from Azure AD US Government Cloud environment. You can find this application in the Azure AD US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.

Scenario description

To configure the integration of Dropbox Business into Azure AD, you need to add Dropbox Business from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Dropbox Business in the search box.
  6. Select Dropbox Business from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD single sign-on

Configure and test Azure AD SSO with Dropbox Business using a test user called Britta Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Dropbox Business.

To configure and test Azure AD SSO with Dropbox Business, complete the following building blocks:

  1. Configure Azure AD SSO - to enable your users to use this feature.
    1. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
    2. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  2. Configure Dropbox Business SSO - to configure the Single Sign-On settings on application side.
    1. Create Dropbox Business test user - to have a counterpart of Britta Simon in Dropbox Business that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Dropbox Business application integration page, find the Manage section and select Single sign-on.

  2. On the Select a Single sign-on method page, select SAML.

  3. On the Set up Single Sign-On with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration page, enter the values for the following fields:

    a. In the Sign on URL text box, type a URL using the following pattern: https://www.dropbox.com/sso/<id>

    b. In the Identifier (Entity ID) text box, type a value: Dropbox


    The preceding Sign-on URL value is not real value. You will update the value with the actual Sign-on URL, which is explained later in the tutorial.

  5. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.

    The Certificate download link

  6. On the Set up Dropbox Business section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

    a. Login URL

    b. Azure AD Identifier

    c. Logout URL

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called Britta Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter Britta Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, BrittaSimon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable Britta Simon to use Azure single sign-on by granting access to Dropbox Business.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.

  2. In the applications list, select Dropbox Business.

  3. In the app's overview page, find the Manage section and select Users and groups.

    The "Users and groups" link

  4. Select Add user, then select Users and groups in the Add Assignment dialog.

    The Add User link

  5. In the Users and groups dialog, select Britta Simon from the Users list, then click the Select button at the bottom of the screen.

  6. If you're expecting any role value in the SAML assertion, in the Select Role dialog, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.

  7. In the Add Assignment dialog, click the Assign button.

Configure Dropbox Business SSO

  1. To automate the configuration within Dropbox Business, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.

    My apps extension

  2. After adding extension to the browser, click on Setup Dropbox Business will direct you to the Dropbox Business application. From there, provide the admin credentials to sign into Dropbox Business. The browser extension will automatically configure the application for you and automate steps 3-8.

    Setup configuration

  3. If you want to setup Dropbox Business manually, open a new web browser window and go on your Dropbox Business tenant and sign on to your Dropbox Business tenant. and perform the following steps:

    Configure single sign-on

  4. Click on the User Icon and select Settings tab.

    Configure single sign-on

  5. In the navigation pane on the left side, click Admin console.

    Configure single sign-on

  6. On the Admin console, click Settings in the left navigation pane.

    Configure single sign-on

  7. Select Single sign-on option under the Authentication section.

    Configure single sign-on

  8. In the Single sign-on section, perform the following steps:

    Configure single sign-on

    a. Select Required as an option from the dropdown for the Single sign-on.

    b. Click on Add sign-in URL and in the Identity provider sign-in URL textbox, paste the Login URL value which you have copied from the Azure portal and then select Done.

    Configure single sign-on

    c. Click Upload certificate, and then browse to your Base64 encoded certificate file which you have downloaded from the Azure portal.

    d. Click on Copy link and paste the copied value into the Sign-on URL textbox of Dropbox Business Domain and URLs section on Azure portal.

    e. Click Save.

Create Dropbox Business test user

In this section, a user called B.Simon is created in Dropbox Business. Dropbox Business supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in Dropbox Business, a new one is created after authentication.


If you need to create a user manually, Contact Dropbox Business Client support team

Test SSO

When you select the Dropbox Business tile in the Access Panel, you should be automatically signed in to the Dropbox Business for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional Resources