Tutorial: Integrate Zoom with Azure Active Directory

In this tutorial, you'll learn how to integrate Zoom with Azure Active Directory (Azure AD). When you integrate Zoom with Azure AD, you can:

  • Control in Azure AD who has access to Zoom.
  • Enable your users to be automatically signed-in to Zoom with their Azure AD accounts.
  • Manage your accounts in one central location - the Azure portal.

To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.


To get started, you need the following items:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • Zoom single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

  • Zoom supports SP initiated SSO

To configure the integration of Zoom into Azure AD, you need to add Zoom from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
  2. On the left navigation pane, select the Azure Active Directory service.
  3. Navigate to Enterprise Applications and then select All Applications.
  4. To add new application, select New application.
  5. In the Add from the gallery section, type Zoom in the search box.
  6. Select Zoom from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD single sign-on for Zoom

Configure and test Azure AD SSO with Zoom using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Zoom.

To configure and test Azure AD SSO with Zoom, complete the following building blocks:

  1. Configure Azure AD SSO - to enable your users to use this feature.
    1. Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
    2. Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
  2. Configure Zoom SSO - to configure the Single Sign-On settings on application side.
    1. Create Zoom test user - to have a counterpart of B.Simon in Zoom that is linked to the Azure AD representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the Zoom application integration page, find the Manage section and select Single sign-on.

  2. On the Select a Single sign-on method page, select SAML.

  3. On the Set up Single Sign-On with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, perform the following steps:

    a. In the Sign on URL text box, type a URL using the following pattern: https://<companyname>.zoom.us

    b. In the Identifier (Entity ID) text box, type a URL using the following pattern: <companyname>.zoom.us


    These values are not real. Update these values with the actual Sign on URL and Identifier. Contact Zoom Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.

  5. Zoom application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes. Click Edit icon to open User Attributes dialog.


  6. In addition to above, Zoom application expects few more attributes to be passed back in SAML response. In the User Claims section on the User Attributes dialog, perform the following steps to add SAML token attribute as shown in the below table:

    Name Namespace Source Attribute
    Email address user.mail http://schemas.xmlsoap.org/ws/2005/05/identity/claims/mail
    First name user.givenname http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname
    Last name user.surname http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname
    Phone number user.telephonenumber http://schemas.xmlsoap.org/ws/2005/05/identity/claims/phone
    Department user.department http://schemas.xmlsoap.org/ws/2005/05/identity/claims/department
    role user.assignedrole http://schemas.xmlsoap.org/ws/2005/05/identity/claims/role


    Please click here to know how to configure Role in Azure AD

    a. Click Add new claim to open the Manage user claims dialog.



    b. In the Name textbox, type the attribute name shown for that row.

    c. Select Source as Attribute.

    d. From the Source attribute list, type the attribute value shown for that row.

    e. Click Ok

    f. Click Save.


    Zoom may expect group claim in SAML payload so if you have created any group then please contact Zoom Client support team with the group information so that they can configure this group information at their end also. You also need to provide the Object ID to Zoom Client support team so that they can configure at their end. Please follow the document to get the Object ID.

  7. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, find Certificate (Base64) and select Download to download the certificate and save it on your computer.

    The Certificate download link

  8. On the Set up Zoom section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Zoom.

  1. In the Azure portal, select Enterprise Applications, and then select All applications.

  2. In the applications list, select Zoom.

  3. In the app's overview page, find the Manage section and select Users and groups.

    The "Users and groups" link

  4. Select Add user, then select Users and groups in the Add Assignment dialog.

    The Add User link

  5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.

  6. If you're expecting any role value in the SAML assertion, in the Select Role dialog, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.

  7. In the Add Assignment dialog, click the Assign button.

Configure Zoom SSO

  1. In a different web browser window, sign in to your Zoom company site as an administrator.

  2. Click the Single Sign-On tab.

    Single sign-on tab

  3. Click the Security Control tab, and then go to the Single Sign-On settings.

  4. In the Single Sign-On section, perform the following steps:

    Single sign-on section

    a. In the Sign-in page URL textbox, paste the value of Login URL which you have copied from Azure portal.

    b. For Sign-out page URL value, you need to go to the Azure portal and click on Azure Active Directory on the left then navigate to App registrations.

    The Azure Active Directory button

    c. Click on Endpoints

    The End point button

    d. Copy the SAML-P SIGN-OUT ENDPOINT and paste it into Sign-out page URL textbox.

    The Copy End point button

    e. Open your base-64 encoded certificate in notepad, copy the content of it into your clipboard, and then paste it to the Identity provider certificate textbox.

    f. In the Issuer textbox, paste the value of Azure AD Identifier which you have copied from Azure portal.

    g. Click Save.


    For more information, visit the zoom documentation https://zoomus.zendesk.com/hc/articles/115005887566

Create Zoom test user

In order to enable Azure AD users to sign in to Zoom, they must be provisioned into Zoom. In the case of Zoom, provisioning is a manual task.

To provision a user account, perform the following steps:

  1. Sign in to your Zoom company site as an administrator.

  2. Click the Account Management tab, and then click User Management.

  3. In the User Management section, click Add users.

    User management

  4. On the Add users page, perform the following steps:

    Add users

    a. As User Type, select Basic.

    b. In the Emails textbox, type the email address of a valid Azure AD account you want to provision.

    c. Click Add.


You can use any other Zoom user account creation tools or APIs provided by Zoom to provision Azure Active Directory user accounts.

Test SSO

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the Zoom tile in the Access Panel, you should be automatically signed in to the Zoom for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional Resources