StorSimple 8100 and 8600 migration to Azure File Sync
The StorSimple 8000 series is represented by either the 8100 or the 8600 physical, on-premises appliances and their cloud service components. It's possible to migrate the data from either of these appliances to an Azure File Sync environment. Azure File Sync is the default and strategic long-term Azure service that StorSimple appliances can be migrated to.
The StorSimple 8000 series will reach its end of life in December 2022. It's important to begin planning your migration as soon as possible. This article provides the necessary background knowledge and migration steps for a successful migration to Azure File Sync.
Phase 1: Prepare for migration
This section contains the steps you should take at the beginning of your migration from StorSimple volumes to Azure file shares.
When you begin planning your migration, first identify all the StorSimple appliances and volumes you need to migrate. After you've done that, you can decide on the best migration path for you.
- StorSimple physical appliances (8000 series) use this migration guide.
- Virtual appliances, StorSimple 1200 series, use a different migration guide.
Migration cost summary
Migrations to Azure file shares from StorSimple volumes via migration jobs in a StorSimple Data Manager resource are free of charge. Other costs might be incurred during and after a migration:
- Network egress: Your StorSimple files live in a storage account within a specific Azure region. If you provision the Azure file shares you migrate into a storage account that's located in the same Azure region, no egress cost will occur. You can move your files to a storage account in a different region as part of this migration. In that case, egress costs will apply to you.
- Azure file share transactions: When files are copied into an Azure file share (as part of a migration or outside of one), transaction costs apply as files and metadata are being written. As a best practice, start your Azure file share on the transaction optimized tier during the migration. Switch to your desired tier after the migration is finished. The following phases will call this out at the appropriate point.
- Change an Azure file share tier: Changing the tier of an Azure file share costs transactions. In most cases, it will be more cost efficient to follow the advice from the previous point.
- Storage cost: When this migration starts copying files into an Azure file share, Azure Files storage is consumed and billed. Migrated backups will become Azure file share snapshots. File share snapshots only consume storage capacity for the differences they contain.
- StorSimple: Until you have a chance to deprovision the StorSimple devices and storage accounts, StorSimple cost for storage, backups, and appliances will continue to occur.
Direct-share-access vs. Azure File Sync
Azure file shares open up a whole new world of opportunities for structuring your file services deployment. An Azure file share is just an SMB share in the cloud that you can set up to have users access directly over the SMB protocol with the familiar Kerberos authentication and existing NTFS permissions (file and folder ACLs) working natively. Learn more about identity-based access to Azure file shares.
An alternative to direct access is Azure File Sync. Azure File Sync is a direct analog for StorSimple's ability to cache frequently used files on-premises.
Azure File Sync is a Microsoft cloud service, based on two main components:
- File synchronization and cloud tiering to create a performance access cache on any Windows Server.
- File shares as native storage in Azure that can be accessed over multiple protocols like SMB and file REST.
Azure file shares retain important file fidelity aspects on stored files like attributes, permissions, and timestamps. With Azure file shares, there's no longer a need for an application or service to interpret the files and folders stored in the cloud. You can access them natively over familiar protocols and clients like Windows File Explorer. Azure file shares allow you to store general-purpose file server data and application data in the cloud. Backup of an Azure file share is a built-in functionality and can be further enhanced by Azure Backup.
This article focuses on the migration steps. If you want to learn more about Azure File Sync before migrating, see the following articles:
StorSimple service data encryption key
When you first set up your StorSimple appliance, it generated a "service data encryption key" and instructed you to securely store the key. This key is used to encrypt all data in the associated Azure storage account where the StorSimple appliance stores your files.
The "service data encryption key" is necessary for a successful migration. Now is a good time to retrieve this key from your records, one for each of the appliances in your inventory.
If you can't find the keys in your records, you can generate a new key from the appliance. Each appliance has a unique encryption key.
Change the service data encryption key
Service data encryption keys are used to encrypt confidential customer data, such as storage account credentials, that are sent from your StorSimple Manager service to the StorSimple device. You will need to change these keys periodically if your IT organization has a key rotation policy on the storage devices. The key change process can be slightly different depending on whether there is a single device or multiple devices managed by the StorSimple Manager service. For more information, go to StorSimple security and data protection.
Changing the service data encryption key is a 3-step process:
- Using Windows PowerShell scripts for Azure Resource Manager, authorize a device to change the service data encryption key.
- Using Windows PowerShell for StorSimple, initiate the service data encryption key change.
- If you have more than one StorSimple device, update the service data encryption key on the other devices.
Step 1: Use Windows PowerShell script to Authorize a device to change the service data encryption key
Typically, the device administrator will request that the service administrator authorize a device to change service data encryption keys. The service administrator will then authorize the device to change the key.
This step is performed using the Azure Resource Manager based script. The service administrator can select a device that is eligible to be authorized. The device is then authorized to start the service data encryption key change process.
For more information about using the script, go to Authorize-ServiceEncryptionRollover.ps1
Which devices can be authorized to change service data encryption keys?
A device must meet the following criteria before it can be authorized to initiate service data encryption key changes:
- The device must be online to be eligible for service data encryption key change authorization.
- You can authorize the same device again after 30 minutes if the key change has not been initiated.
- You can authorize a different device, provided that the key change has not been initiated by the previously authorized device. After the new device has been authorized, the old device cannot initiate the change.
- You cannot authorize a device while the rollover of the service data encryption key is in progress.
- You can authorize a device when some of the devices registered with the service have rolled over the encryption while others have not.
Step 2: Use Windows PowerShell for StorSimple to initiate the service data encryption key change
This step is performed in the Windows PowerShell for StorSimple interface on the authorized StorSimple device.
No operations can be performed in the Azure portal of your StorSimple Manager service until the key rollover is completed.
If you are using the device serial console to connect to the Windows PowerShell interface, perform the following steps.
To initiate the service data encryption key change
Select option 1 to log on with full access.
At the command prompt, type:
After the cmdlet has successfully completed, you will get a new service data encryption key. Copy and save this key for use in step 3 of this process. This key will be used to update all the remaining devices registered with the StorSimple Manager service.
This process must be initiated within four hours of authorizing a StorSimple device.
This new key is then sent to the service to be pushed to all the devices that are registered with the service. An alert will then appear on the service dashboard. The service will disable all the operations on the registered devices, and the device administrator will then need to update the service data encryption key on the other devices. However, the I/Os (hosts sending data to the cloud) will not be disrupted.
If you have a single device registered to your service, the rollover process is now complete and you can skip the next step. If you have multiple devices registered to your service, proceed to step 3.
Step 3: Update the service data encryption key on other StorSimple devices
These steps must be performed in the Windows PowerShell interface of your StorSimple device if you have multiple devices registered to your StorSimple Manager service. The key that you obtained in Step 2 must be used to update all the remaining StorSimple device registered with the StorSimple Manager service.
Perform the following steps to update the service data encryption on your device.
To update the service data encryption key on physical devices
- Use Windows PowerShell for StorSimple to connect to the console. Select option 1 to log on with full access.
- At the command prompt, type:
Invoke-HcsmServiceDataEncryptionKeyChange – ServiceDataEncryptionKey
- Provide the service data encryption key that you obtained in Step 2: Use Windows PowerShell for StorSimple to initiate the service data encryption key change.
To update the service data encryption key on all the 8010/8020 cloud appliances
- Download and setup Update-CloudApplianceServiceEncryptionKey.ps1 PowerShell script.
- Open PowerShell and at the command prompt, type:
Update-CloudApplianceServiceEncryptionKey.ps1 -SubscriptionId [subscription] -TenantId [tenantid] -ResourceGroupName [resource group] -ManagerName [device manager]
This script will ensure that service data encryption key is set on all the 8010/8020 cloud appliances under the device manager.
When you're deciding how to connect to your StorSimple appliance, consider the following:
- Connecting through an HTTPS session is the most secure and recommended option.
- Connecting directly to the device serial console is secure, but connecting to the serial console over network switches is not.
- HTTP session connections are an option but are not encrypted. They're not recommended unless they're used within in a closed, trusted network.
StorSimple volume backups
StorSimple offers differential backups on the volume level. Azure file shares also have this ability, called share snapshots. Your migration jobs can only move backups, not data from the live volume. So the most recent backup should always be on the list of backups moved in a migration.
Decide if you need to move any older backups during your migration. Best practice is to keep this list as small as possible, so your migration jobs complete faster.
To identify critical backups that must be migrated, make a checklist of your backup policies. For instance:
- The most recent backup. (Note: The most recent backup should always be part of this list.)
- One backup a month for 12 months.
- One backup a year for three years.
Later on, when you create your migration jobs, you can use this list to identify the exact StorSimple volume backups that must be migrated to satisfy the requirements on your list.
Selecting more than 50 StorSimple volume backups is not supported. Your migration jobs can only move backups, never data from the live volume. Therefore the most recent backup is closest to the live data and thus should always be part of the list of backups to be moved in a migration.
Map your existing StorSimple volumes to Azure file shares
In this step, you'll determine how many Azure file shares you need. A single Windows Server instance (or cluster) can sync up to 30 Azure file shares.
You might have more folders on your volumes that you currently share out locally as SMB shares to your users and apps. The easiest way to picture this scenario is to envision an on-premises share that maps 1:1 to an Azure file share. If you have a small enough number of shares, below 30 for a single Windows Server instance, we recommend a 1:1 mapping.
If you have more than 30 shares, mapping an on-premises share 1:1 to an Azure file share is often unnecessary. Consider the following options.
For example, if your human resources (HR) department has 15 shares, you might consider storing all the HR data in a single Azure file share. Storing multiple on-premises shares in one Azure file share doesn't prevent you from creating the usual 15 SMB shares on your local Windows Server instance. It only means that you organize the root folders of these 15 shares as subfolders under a common folder. You then sync this common folder to an Azure file share. That way, only a single Azure file share in the cloud is needed for this group of on-premises shares.
Azure File Sync supports syncing the root of a volume to an Azure file share. If you sync the volume root, all subfolders and files will go to the same Azure file share.
Syncing the root of the volume isn't always the best option. There are benefits to syncing multiple locations. For example, doing so helps keep the number of items lower per sync scope. We test Azure file shares and Azure File Sync with 100 million items (files and folders) per share. But a best practice is to try to keep the number below 20 million or 30 million in a single share. Setting up Azure File Sync with a lower number of items isn't beneficial only for file sync. A lower number of items also benefits scenarios like these:
- Initial scan of the cloud content can complete faster, which in turn decreases the wait for the namespace to appear on a server enabled for Azure File Sync.
- Cloud-side restore from an Azure file share snapshot will be faster.
- Disaster recovery of an on-premises server can speed up significantly.
- Changes made directly in an Azure file share (outside of sync) can be detected and synced faster.
If you don't know how many files and folders you have, check out the TreeSize tool from JAM Software GmbH.
A structured approach to a deployment map
Before you deploy cloud storage in a later step, it's important to create a map between on-premises folders and Azure file shares. This mapping will inform how many and which Azure File Sync sync group resources you'll provision. A sync group ties the Azure file share and the folder on your server together and establishes a sync connection.
To decide how many Azure file shares you need, review the following limits and best practices. Doing so will help you optimize your map.
A server on which the Azure File Sync agent is installed can sync with up to 30 Azure file shares.
An Azure file share is deployed in a storage account. That arrangement makes the storage account a scale target for performance numbers like IOPS and throughput.
One standard Azure file share can theoretically saturate the maximum performance that a storage account can deliver. If you place multiple shares in a single storage account, you're creating a shared pool of IOPS and throughput for these shares. If you plan to only attach Azure File Sync to these file shares, grouping several Azure file shares into the same storage account won't create a problem. Review the Azure file share performance targets for deeper insight into the relevant metrics. These limitations don't apply to premium storage, where performance is explicitly provisioned and guaranteed for each share.
If you plan to lift an app to Azure that will use the Azure file share natively, you might need more performance from your Azure file share. If this type of use is a possibility, even in the future, it's best to create a single standard Azure file share in its own storage account.
There's a limit of 250 storage accounts per subscription per Azure region.
Given this information, it often becomes necessary to group multiple top-level folders on your volumes into a new common root directory. You then sync this new root directory, and all the folders you grouped into it, to a single Azure file share. This technique allows you to stay within the limit of 30 Azure file share syncs per server.
This grouping under a common root doesn't affect access to your data. Your ACLs stay as they are. You only need to adjust any share paths (like SMB or NFS shares) you might have on the local server folders that you now changed into a common root. Nothing else changes.
The most important scale vector for Azure File Sync is the number of items (files and folders) that need to be synced. Review the Azure File Sync scale targets for more details.
It's a best practice to keep the number of items per sync scope low. That's an important factor to consider in your mapping of folders to Azure file shares. Azure File Sync is tested with 100 million items (files and folders) per share. But it's often best to keep the number of items below 20 million or 30 million in a single share. Split your namespace into multiple shares if you start to exceed these numbers. You can continue to group multiple on-premises shares into the same Azure file share if you stay roughly below these numbers. This practice will provide you with room to grow.
It's possible that, in your situation, a set of folders can logically sync to the same Azure file share (by using the new common root folder approach mentioned earlier). But it might still be better to regroup folders so they sync to two instead of one Azure file share. You can use this approach to keep the number of files and folders per file share balanced across the server. You can also split your on-premises shares and sync across more on-premises servers, adding the ability to sync with 30 more Azure file shares per extra server.
Create a mapping table
Use the previous information to determine how many Azure file shares you need and which parts of your existing data will end up in which Azure file share.
Create a table that records your thoughts so you can refer to it when you need to. Staying organized is important because it can be easy to lose details of your mapping plan when you're provisioning many Azure resources at once. Download the following Excel file to use as a template to help create your mapping.
|Download a namespace-mapping template.|
Number of storage accounts
Your migration will likely benefit from a deployment of multiple storage accounts that each hold a smaller number of Azure file shares.
If your file shares are highly active (utilized by many users or applications), two Azure file shares might reach the performance limit of your storage account. Because of this, the best practice is to migrate to multiple storage accounts, each with their own individual file shares, and typically no more than two or three shares per storage account.
A best practice is to deploy storage accounts with one file share each. You can pool multiple Azure file shares into the same storage account, if you have archival shares in them.
These considerations apply more to direct cloud access (through an Azure VM or service) than to Azure File Sync. If you plan to exclusively use Azure File Sync on these shares, grouping several into a single Azure storage account is fine. In the future, you may want to lift and shift an app into the cloud that would then directly access a file share, this scenario would benefit from having higher IOPS and throughput. Or you could start using a service in Azure that would also benefit from having higher IOPS and throughput.
If you've made a list of your shares, map each share to the storage account where it will reside.
Decide on an Azure region, and ensure each storage account and Azure File Sync resource matches the region you selected. Don't configure network and firewall settings for the storage accounts now. Making these configurations at this point would make a migration impossible. Configure these Azure storage settings after the migration is complete.
Storage account settings
There are many configurations you can make on a storage account. The following checklist should be used for confirming your storage account configurations. You can change for instance the networking configuration after your migration is complete.
- Large file shares: Enabled - Large file shares improve performance and allow you to store up to 100TiB in a share. This setting applies to target storage accounts with Azure file shares.
- Firewall and virtual networks: Disabled - do not configure any IP restrictions or limit storage account access to a specific VNET. The public endpoint of the storage account is used during the migration. All IP addresses from Azure VMs must be allowed. It's best to configure any firewall rules on the storage account after the migration. Configure both, your source and target storage accounts this way.
- Private Endpoints: Supported - You can enable private endpoints but the public endpoint is used for the migration and must remain available. This consideration applies to both, your source and target storage accounts.
Phase 1 summary
At the end of Phase 1:
- You have a good overview of your StorSimple devices and volumes.
- The Data Manager service is ready to access your StorSimple volumes in the cloud because you've retrieved your "service data encryption key" for each StorSimple device.
- You have a plan for which volumes and backups (if any beyond the most recent) need to be migrated.
- You know how to map your volumes to the appropriate number of Azure file shares and storage accounts.
Phase 2: Deploy Azure storage and migration resources
This section discusses considerations around deploying the different resource types that are needed in Azure. Some will hold your data post migration, and some are needed solely for the migration. Don't start deploying resources until you've finalized your deployment plan. It's difficult, sometimes impossible, to change certain aspects of your Azure resources after they've been deployed.
Deploy storage accounts
You'll likely need to deploy several Azure storage accounts. Each one will hold a smaller number of Azure file shares, as per your deployment plan, completed in the previous section of this article. Go to the Azure portal to deploy your planned storage accounts. Consider adhering to the following basic settings for any new storage account.
Do not configure network and firewall settings for your storage accounts now. Making those configurations at this point would make a migration impossible. Configure these Azure storage settings after the migration is complete.
You can use the same subscription you used for your StorSimple deployment or a different one. The only limitation is that your subscription must be in the same Azure Active Directory tenant as the StorSimple subscription. Consider moving the StorSimple subscription to the appropriate tenant before you start a migration. You can only move the entire subscription, individual StorSimple resources can't be moved to a different tenant or subscription.
Resource groups are assisting with organization of resources and admin management permissions. Find out more about resource groups in Azure.
Storage account name
The name of your storage account will become part of a URL and has certain character limitations. In your naming convention, consider that storage account names have to be unique in the world, allow only lowercase letters and numbers, require between 3 to 24 characters, and don't allow special characters like hyphens or underscores. For more information, see Azure storage resource naming rules.
The location or Azure region of a storage account is very important. If you use Azure File Sync, all of your storage accounts must be in the same region as your Storage Sync Service resource. The Azure region you pick should be close or central to your local servers and users. After your resource has been deployed, you can't change its region.
You can pick a different region from where your StorSimple data (storage account) currently resides.
If you pick a different region from your current StorSimple storage account location, egress charges will apply during the migration. Data will leave the StorSimple region and enter your new storage account region. No bandwidth charges apply if you stay within the same Azure region.
You have the option to pick premium storage (SSD) for Azure file shares or standard storage. Standard storage includes several tiers for a file share. Standard storage is the right option for most customers migrating from StorSimple.
Still not sure?
- Choose premium storage if you need the performance of a premium Azure file share.
- Choose standard storage for general-purpose file server workloads, which includes hot data and archive data. Also choose standard storage if the only workload on the share in the cloud will be Azure File Sync.
- For standard storage, choose StorageV2 (general purpose v2).
- For premium file shares, choose FileStorage.
There are several replication settings available. Learn more about the different replication types.
Only choose from either of the following two options:
- Locally redundant storage (LRS).
- Zone redundant storage (ZRS), which isn't available in all Azure regions.
Only LRS and ZRS redundancy types are compatible with the large 100-TiB-capacity Azure file shares.
Geo redundant storage (GRS) in all variations is currently not supported. You can switch your redundancy type later, and switch to GRS when support for it arrives in Azure.
Enable 100-TiB-capacity file shares
Under the Advanced section of the new storage account wizard in the Azure portal, you can enable Large file shares support in this storage account. If this option isn't available to you, you most likely selected the wrong redundancy type. Ensure you only select LRS or ZRS for this option to become available.
Opting for the large, 100-TiB-capacity file shares has several benefits:
- Your performance is greatly increased as compared to the smaller 5-TiB-capacity file shares (for example, 10 times the IOPS).
- Your migration will finish significantly faster.
- You ensure that a file share will have enough capacity to hold all the data you'll migrate into it, including the storage capacity differential backups require.
- Future growth is covered.
Do not apply special networking to your storage account before or during your migration. The public endpoint must be accessible on source and target storage accounts. No limiting to specific IP ranges or VNETs is supported. You can change the storage account networking configurations after the migration.
Azure file shares
After your storage accounts are created, go to the File share section of the storage account and deploy the appropriate number of Azure file shares as per your migration plan from Phase 1. Consider adhering to the following basic settings for your new file shares in Azure.
NameLowercase letters, numbers, and hyphens are supported.QuotaQuota here is comparable to an SMB hard quota on a Windows Server instance. The best practice is to not set a quota here because your migration and other services will fail when the quota is reached.TiersSelect Transaction optimized for your new file share. During the migration, many transactions will occur. Its more cost efficient to change your tier later to the tier best suited to your workload.
StorSimple Data Manager
The Azure resource that will hold your migration jobs is called a StorSimple Data Manager. Select New resource, and search for it. Then select Create.
This temporary resource is used for orchestration. You deprovision it after your migration completes. It should be deployed in the same subscription, resource group, and region as your StorSimple storage account.
Azure File Sync
With Azure File Sync, you can add on-premises caching of the most frequently accessed files. Similar to the caching abilities of StorSimple, the Azure File Sync cloud tiering feature offers local-access latency in combination with improved control over the available cache capacity on the Windows Server instance and multi-site sync. If having an on-premises cache is your goal, then in your local network, prepare a Windows Server VM (physical servers and failover clusters are also supported) with sufficient direct-attached storage capacity.
Don't set up Azure File Sync yet. It's best to set up Azure File Sync after the migration of your share is complete. Deploying Azure File Sync shouldn't start before Phase 4 of a migration.
Phase 2 summary
At the end of Phase 2, you'll have deployed your storage accounts and all Azure file shares across them. You'll also have a StorSimple Data Manager resource. You'll use the latter in Phase 3 when you configure your migration jobs.
Phase 3: Create and run a migration job
This section describes how to set up a migration job and carefully map the directories on a StorSimple volume that should be copied into the target Azure file share you select. To get started, go to your StorSimple Data Manager, find Job definitions on the menu, and select + Job definition. The correct target storage type is the default: Azure file share.
Job definition nameThis name should indicate the set of files you're moving. Giving it a similar name as your Azure file share is a good practice. Location where the job runsWhen selecting a region, you must select the same region as your StorSimple storage account or, if that isn't available, then a region close to it.
SourceSource subscriptionSelect the subscription in which you store your StorSimple Device Manager resource. StorSimple resourceSelect your StorSimple Device Manager your appliance is registered with. Service data encryption keyCheck this prior section in this article in case you can't locate the key in your records. DeviceSelect your StorSimple device that holds the volume where you want to migrate. VolumeSelect the source volume. Later you'll decide if you want to migrate the whole volume or subdirectories into the target Azure file share. Volume backupsYou can select Select volume backups to choose specific backups to move as part of this job. An upcoming, dedicated section in this article covers the process in detail.
TargetSelect the subscription, storage account, and Azure file share as the target of this migration job.
Directory mappingA dedicated section in this article, discusses all relevant details.
Selecting volume backups to migrate
There are important aspects around choosing backups that need to be migrated:
- Your migration jobs can only move backups, not data from a live volume. So the most recent backup is closest to the live data and should always be on the list of backups moved in a migration.
- Make sure your latest backup is recent to keep the delta to the live share as small as possible. It could be worth manually triggering and completing another volume backup before creating a migration job. A small delta to the live share will improve your migration experience. If this delta can be zero = no more changes to the StorSimple volume happened after the newest backup was taken in your list - then Phase 5: User cut-over will be drastically simplified and sped up.
- Backups must be played back into the Azure file share from oldest to newest. An older backup cannot be "sorted into" the list of backups on the Azure file share after a migration job has run. Therefore you must ensure that your list of backups is complete before you create a job.
- This list of backups in a job cannot be modified once the job is created - even if the job never ran.
To select backups of your StorSimple volume for your migration job, select the Select volume backups on the job creation form.
When the backup selection blade opens, it is separated into two lists. In the first list, all available backups are displayed. You can expand and narrow the result set by filtering for a specific time range. (see next section) A selected backup will display as grayed-out and it is added to a second list on the lower half of the blade. The second list displays all the backups selected for migration. A backup selected in error can also be removed again.
You must select all backups you wish to migrate. You cannot add older backups later on. You cannot modify the job to change your selection once the job is created.
By default, the list is filtered to show the StorSimple volume backups within the past seven days to make it easy to select the most recent backup. For backups further in the past, use the time range filter at the top of the blade. You can either select from an existing filter or set a custom time range to filter for only the backups taken during this period.
Selecting more than 50 StorSimple volume backups is not supported. Jobs with a large number of backups may fail.
Directory mapping is optional for your migration job. If you leave the section empty, all the files and folders on the root of your StorSimple volume will be moved into the root of your target Azure file share. In most cases, storing an entire volume's content in an Azure file share isn't the best approach. It's often better to split a volume's content across multiple file shares in Azure. If you haven't made a plan already, see Map your StorSimple volume to Azure file shares first.
As part of your migration plan, you might have decided that the folders on a StorSimple volume need to be split across multiple Azure file shares. If that's the case, you can accomplish that split by:
- Defining multiple jobs to migrate the folders on one volume. Each will have the same StorSimple volume source but a different Azure file share as the target.
- Specifying precisely which folders from the StorSimple volume need to be migrated into the specified file share by using the Directory-mapping section of the job creation form and following the specific mapping semantics.
The paths and mapping expressions in this form can't be validated when the form is submitted. If mappings are specified incorrectly, a job might either fail completely or produce an undesirable result. In that case, it's usually best to delete the Azure file share, re-create it, and then fix the mapping statements in a new migration job for the share. Running a new job with fixed mapping statements can fix omitted folders and bring them into the existing share. However, only folders that were omitted because of path misspellings can be addressed this way.
A mapping is expressed from left to right: [\source path] > [\target path].
|\||Root level indicator.|
|>||[Source] and [target-mapping] operator.|
|| or RETURN (new line)||Separator of two folder-mapping instructions. Alternatively, you can omit this character and select Enter to get the next mapping expression on its own line.|
Moves the content of folder User data to the root of the target file share:
\User data > \
Moves the entire volume content into a new path on the target file share:
\ > \Apps\HR tracker
Moves the source folder content into a new path on the target file share:
\HR resumes-Backup > \Backups\HR\resumes
Sorts multiple source locations into a new directory structure:
\HR\Candidate Tracker\v1.0 > \Apps\Candidate tracker \HR\Candidates\Resumes > \HR\Candidates\New \Archive\HR\Old Resumes > \HR\Candidates\Archived
- Always specify folder paths relative to the root level.
- Begin each folder path with a root level indicator "\".
- Don't include drive letters.
- When specifying multiple paths, source or target paths can't overlap: Invalid source path overlap example: \folder\1 > \folder \folder\1\2 > \folder2 Invalid target path overlap example: \folder > \ \folder2 > \
- Source folders that don't exist will be ignored.
- Folder structures that don't exist on the target will be created.
- Like Windows, folder names are case insensitive but case preserving.
Contents of the \System Volume Information folder and the $Recycle.Bin on your StorSimple volume won't be copied by the migration job.
Run a migration job
Your migration jobs are listed under Job definitions in the Data Manager resource you've deployed to a resource group. From the list of job definitions, select the job you want to run.
In the job blade that opens, you can see your job runs in the lower list. Initially, this list will be empty. At the top of the blade, there is a command called Run job. This command will not immediately run the job, it opens the Job run blade:
In this release, each job must be run several times. You must start with the oldest backup from your list of backups you wish to migrate. (highlighted in the image)You run the job again, as many times as you have backups selected, each time against a progressively newer backup.
It is imperative that you run the migration job with the oldest backup selected first and then again, each time with a progressively newer backup. You always must maintain the order of your backups manually - from oldest to newest.
Run jobs in parallel
You will likely have multiple StorSimple locations that each need to be copied to a different Azure file share. For a single StorSimple appliance, you can run up to four migration jobs in parallel if they target each a different Azure file share.
Each job goes through several phases. Starting another job is only possible, when the previous job has entered the file copy phase. Typically within 25 to 35 Minutes after the job was started, another job can be started, up to four in parallel. Jobs targeting the same file share (for subsequent backups) need to be copied one backup after the other.
Start only one migration job at a time for any data going to the same Azure file share.
Interpret the log files
A finished migration job displays a link to the copy logs. These logs are *.csv files listing namespace items succeeded and items that failed to get copied.
Once you access the location of the log files, you can locate the logs for failed files by filtering the list with the search term "failed". The result will be a set of logs for files that failed to copy. Then sort them by size. There may be extra logs produced at 17 Bytes in size. They are empty and can be ignored. With a sort, you can easily focus on the logs with content.
The same process applies for log files recording successful copies.
Phase 3 summary
At the end of Phase 3, you'll have run at least one of your migration jobs from StorSimple volumes into Azure file share(s). You will have run the same migration job several times, from oldest to newest backups that must be migrated. You can now focus on either setting up Azure File Sync for the share (once migration jobs for a share have completed) or directing share access for your information workers and apps to the Azure file share.
Phase 4: Access your Azure file shares
There are two main strategies for accessing your Azure file shares:
- Azure File Sync: Deploy Azure File Sync to an on-premises Windows Server instance. Azure File Sync has all the advantages of a local cache, just like StorSimple.
- Direct-share-access: Deploy direct-share-access. Use this strategy if your access scenario for a given Azure file share won't benefit from local caching, or you no longer have an ability to host an on-premises Windows Server instance. Here, your users and apps will continue to access SMB shares over the SMB protocol. These shares are no longer on an on-premises server but directly in the cloud.
You should have already decided which option is best for you in Phase 1 of this guide.
The remainder of this section focuses on deployment instructions.
Deploy Azure File Sync
It's time to deploy a part of Azure File Sync.
- Create the Azure File Sync cloud resource.
- Deploy the Azure File Sync agent on your on-premises server.
- Register the server with the cloud resource.
Don't create any sync groups yet. Setting up sync with an Azure file share should only occur after your migration jobs to an Azure file share have completed. If you started using Azure File Sync before your migration completed, it would make your migration unnecessarily difficult since you couldn't easily tell when it was time to initiate a cut-over.
Deploy the Azure File Sync cloud resource
To complete this step, you need your Azure subscription credentials.
The core resource to configure for Azure File Sync is called a Storage Sync Service. We recommend that you deploy only one for all servers that are syncing the same set of files now or in the future. Create multiple Storage Sync Services only if you have distinct sets of servers that must never exchange data. For example, you might have servers that must never sync the same Azure file share. Otherwise, using a single Storage Sync Service is the best practice.
Choose an Azure region for your Storage Sync Service that's close to your location. All other cloud resources must be deployed in the same region. To simplify management, create a new resource group in your subscription that houses sync and storage resources.
For more information, see the section about deploying the Storage Sync Service in the article about deploying Azure File Sync. Follow only this section of the article. There will be links to other sections of the article in later steps.
If you want to change the Azure region your data resides in after the migration is finished, deploy the Storage Sync Service in the same region as the target storage accounts for this migration.
Deploy an on-premises Windows Server instance
- Create Windows Server 2019 (at a minimum 2012R2) as a virtual machine or physical server. A Windows Server failover cluster is also supported. Don't reuse the server fronting the StorSimple 8100 or 8600.
- Provision or add direct-attached storage. Network-attached storage isn't supported.
It's best practice to give your new Windows Server instance an equal or larger amount of storage than your StorSimple 8100 or 8600 appliance has locally available for caching. You'll use the Windows Server instance the same way you used the StorSimple appliance. If it has the same amount of storage as the appliance, the caching experience should be similar, if not the same. You can add or remove storage from your Windows Server instance at will. This capability enables you to scale your local volume size and the amount of local storage available for caching.
Prepare the Windows Server instance for file sync
In this section, you install the Azure File Sync agent on your Windows Server instance.
The deployment guide explains that you need to turn off Internet Explorer Enhanced Security Configuration. This security measure isn't applicable with Azure File Sync. Turning it off allows you to authenticate to Azure without any problems.
Open PowerShell. Install the required PowerShell modules by using the following commands. Be sure to install the full module and the NuGet provider when you're prompted to do so.
Install-Module -Name Az -AllowClobber Install-Module -Name Az.StorageSync
If you have any problems reaching the internet from your server, now is the time to solve them. Azure File Sync uses any available network connection to the internet. Requiring a proxy server to reach the internet is also supported. You can either configure a machine-wide proxy now or, during agent installation, specify a proxy that only Azure File Sync will use.
If configuring a proxy means you need to open your firewalls for the server, that approach might be acceptable to you. At the end of the server installation, after you've completed server registration, a network connectivity report will show you the exact endpoint URLs in Azure that Azure File Sync needs to communicate with for the region you've selected. The report also tells you why communication is needed. You can use the report to lock down the firewalls around the server to specific URLs.
You can also take a more conservative approach in which you don't open the firewalls wide. You can instead limit the server to communicate with higher-level DNS namespaces. For more information, see Azure File Sync proxy and firewall settings. Follow your own networking best practices.
At the end of the server installation wizard, a server registration wizard will open. Register the server to your Storage Sync Service's Azure resource from earlier.
These steps are described in more detail in the deployment guide, which includes the PowerShell modules that you should install first: Azure File Sync agent installation.
Use the latest agent. You can download it from the Microsoft Download Center: Azure File Sync Agent.
After a successful installation and server registration, you can confirm that you've successfully completed this step. Go to the Storage Sync Service resource in the Azure portal. In the left menu, go to Registered servers. You'll see your server listed there.
Configure Azure File Sync on the Windows Server instance
Your registered on-premises Windows Server instance must be ready and connected to the internet for this process.
Your StorSimple migration of files and folders into the Azure file share must be complete before you proceed. Make sure there are no more changes done to the file share.
This step ties together all the resources and folders you've set up on your Windows Server instance during the previous steps.
- Sign in to the Azure portal.
- Locate your Storage Sync Service resource.
- Create a new sync group within the Storage Sync Service resource for each Azure file share. In Azure File Sync terminology, the Azure file share will become a cloud endpoint in the sync topology that you're describing with the creation of a sync group. When you create the sync group, give it a familiar name so that you recognize which set of files syncs there. Make sure you reference the Azure file share with a matching name.
- After you create the sync group, a row for it will appear in the list of sync groups. Select the name (a link) to display the contents of the sync group. You'll see your Azure file share under Cloud endpoints.
- Locate the Add Server Endpoint button. The folder on the local server that you've provisioned will become the path for this server endpoint.
Be sure to turn on cloud tiering. Cloud tiering is the Azure File Sync feature that allows the local server to have less storage capacity than is stored in the cloud, yet have the full namespace available. Locally interesting data is also cached locally for fast, local access performance. Another reason to turn on cloud tiering at this step is that we don't want to sync file content at this stage. Only the namespace should be moving at this time.
This video is a guide and demo for how to securely expose Azure file shares directly to information workers and apps in five simple steps. The video references dedicated documentation for some topics:
Phase 4 summary
In this phase, you've created and run multiple migration jobs in your StorSimple Data Manager. Those jobs have migrated your files and folders to Azure file shares. You've also deployed Azure File Sync or prepared your network and storage accounts for direct-share-access.
Phase 5: User cut-over
This phase is all about wrapping up your migration:
- Plan your downtime.
- Catch up with any changes your users and apps produced on the StorSimple side while the migration jobs in Phase 3 have been running.
- Fail your users over to the new Windows Server instance with Azure File Sync or the Azure file shares via direct-share-access.
Plan your downtime
This migration approach requires some downtime for your users and apps. The goal is to keep downtime to a minimum. The following considerations can help:
- Keep your StorSimple volumes available while running your migration jobs.
- When you've finished running your data migration jobs for a share, it's time to remove user access (at least write access) from the StorSimple volumes or shares. A final RoboCopy will catch up your Azure file share. Then you can cut over your users. Where you run RoboCopy depends on whether you chose to use Azure File Sync or direct-share-access. The upcoming section on RoboCopy covers that subject.
- After you've completed the RoboCopy catch-up, you're ready to expose the new location to your users by either the Azure file share directly or an SMB share on a Windows Server instance with Azure File Sync. Often a DFS-N deployment will help accomplish a cut-over quickly and efficiently. It will keep your existing share addresses consistent and repoint to a new location that contains your migrated files and folders.
Determine when your namespace has fully synced to your server
When you use Azure File Sync for an Azure file share, it's important that you determine your entire namespace has finished downloading to the server before you start any local RoboCopy. The time it takes to download your namespace depends on the number of items in your Azure file share. There are two methods for determining whether your namespace has fully arrived on the server.
You can use the Azure portal to see when your namespace has fully arrived.
- Sign in to the Azure portal, and go to your sync group. Check the sync status of your sync group and server endpoint.
- The interesting direction is download. If the server endpoint is newly provisioned, it will show Initial sync, which indicates the namespace is still coming down. After that state changes to anything but Initial sync, your namespace will be fully populated on the server. You can now proceed with a local RoboCopy.
Windows Server Event Viewer
You can also use the Event Viewer on your Windows Server instance to tell when the namespace has fully arrived.
- Open the Event Viewer, and go to Applications and Services.
- Go to and open Microsoft\FileSync\Agent\Telemetry.
- Look for the most recent event 9102, which corresponds to a completed sync session.
- Select Details, and confirm that you're looking at an event where the SyncDirection value is Download.
- For the time where your namespace has completed download to the server, there will be a single event with Scenario, the value FullGhostedSync, and HResult = 0.
- If you miss that event, you can also look for other 9102 events with SyncDirection = Download and Scenario = "RegularSync". Finding one of these events also indicates that the namespace has finished downloading and sync progressed to regular sync sessions, whether there's anything to sync or not at this time.
A final RoboCopy
At this point, there are differences between your on-premises Windows Server instance and the StorSimple 8100 or 8600 appliance.
- You need to catch up with the changes that users or apps produced on the StorSimple side while the migration was ongoing.
- For cases where you use Azure File Sync: The StorSimple appliance has a populated cache versus the Windows Server instance with just a namespace with no file content stored locally at this time. The final RoboCopy can help jump-start your local Azure File Sync cache by pulling over locally cached file content as much as is available and can fit on the Azure File Sync server.
- Some files might have been left behind by the migration job because of invalid characters. If so, copy them to the Azure File Sync-enabled Windows Server instance. Later on, you can adjust them so that they will sync. If you don't use Azure File Sync for a particular share, you're better off renaming the files with invalid characters on the StorSimple volume. Then run the RoboCopy directly against the Azure file share.
Robocopy in Windows Server 2019 currently experiences an issue that will cause files tiered by Azure File Sync on the target server to be recopied from the source and re-uploaded to Azure when using the /MIR function of robocopy. It is imperative that you use Robocopy on a Windows Server other than 2019. A preferred choice is Windows Server 2016. This note will be updated should the issue be resolved via Windows Update.
You must not start the RoboCopy before the server has the namespace for an Azure file share downloaded fully. For more information, see Determine when your namespace has fully downloaded to your server.
You only want to copy files that were changed after the migration job last ran and files that haven't moved through these jobs before. You can solve the problem as to why they didn't move later on the server, after the migration is complete. For more information, see Azure File Sync troubleshooting.
RoboCopy has several parameters. The following example showcases a finished command and a list of reasons for choosing these parameters.
Robocopy /MT:32 /R:5 /W:5 /B /MIR /IT /COPY:DATSO /DCOPY:DAT /NP /NFL /NDL /UNILOG:<FilePathAndName> <SourcePath> <Dest.Path>
||Allows Robocopy to run multithreaded. Default for
||Maximum retry count for a file that fails to copy on first attempt. You can improve the speed of a Robocopy run by specifying a maximum number (
||Specifies the time Robocopy waits before attempting to copy a file that didn't successfully copy during a previous attempt.
||Runs Robocopy in the same mode that a backup application would use. This switch allows Robocopy to move files that the current user doesn't have permissions for.|
||(Mirror source to target.) Allows Robocopy to copy only deltas between source and target. Empty subdirectories will be copied. Items (files or folders) that have changed or don't exist on the target will be copied. Items that exist on the target but not on the source will be purged (deleted) from the target. When you use this switch, match the source and target folder structures exactly. Matching means copying from the correct source and folder level to the matching folder level on the target. Only then can a "catch up" copy be successful. When source and target are mismatched, using
||Ensures fidelity is preserved in certain mirror scenarios. For example, if a file experiences an ACL change and an attribute update between two Robocopy runs, it's marked hidden. Without
||The fidelity of the file copy. Default:
||Fidelity for the copy of directories. Default:
||Specifies that the progress of the copy for each file and folder won't be displayed. Displaying the progress significantly lowers copy performance.|
||Specifies that file names aren't logged. Improves copy performance.|
||Specifies that directory names aren't logged. Improves copy performance.|
||Writes status to the log file as Unicode. (Overwrites the existing log.)|
||Only for targets with tiered storage Specifies that Robocopy operates in "low free space mode." This switch is useful only for targets with tiered storage that might run out of local capacity before Robocopy finishes. It was added specifically for use with a target enabled for Azure File Sync cloud tiering. It can be used independently of Azure File Sync. In this mode, Robocopy will pause whenever a file copy would cause the destination volume's free space to go below a "floor" value. This value can be specified by the
||Use cautiously Copies files in restart mode. This switch is recommended only in an unstable network environment. It significantly reduces copy performance because of extra logging.|
||Use cautiously Uses restart mode. If access is denied, this option uses backup mode. This option significantly reduces copy performance because of checkpointing.|
When you configure source and target locations of the RoboCopy command, make sure you review the structure of the source and target to ensure they match. If you used the directory-mapping feature of the migration job, your root-directory structure might be different than the structure of your StorSimple volume. If that's the case, you might need multiple RoboCopy jobs, one for each subdirectory. If you unsure if the command will perform as expected, you can use the /L parameter, which will simulate the command without actually making any changes.
This RoboCopy command uses /MIR, so it won't move files that are the same (tiered files, for instance). But if you get the source and target path wrong, /MIR also purges directory structures on your Windows Server instance or Azure file share that aren't present on the StorSimple source path. They must match exactly for the RoboCopy job to reach its intended goal of updating your migrated content with the latest changes made while the migration is ongoing.
Consult the RoboCopy log file to see if files have been left behind. If issues exist, fix them, and rerun the RoboCopy command. Don't deprovision any StorSimple resources before you fix outstanding issues for files or folders you care about.
If you don't use Azure File Sync to cache the particular Azure file share in question but instead opted for direct-share-access:
- Mount your Azure file share as a network drive to a local Windows machine.
- Perform the RoboCopy between your StorSimple and the mounted Azure file share. If files don't copy, fix up their names on the StorSimple side to remove invalid characters. Then retry RoboCopy. The previously listed RoboCopy command can be run multiple times without causing unnecessary recall to StorSimple.
Troubleshoot and optimize
Speed and success rate of a given RoboCopy run will depend on several factors:
- IOPS on the source and target storage
- the available network bandwidth between source and target
- the ability to quickly process files and folders in a namespace
- the number of changes between RoboCopy runs
IOPS and bandwidth considerations
In this category, you need to consider abilities of the source storage, the target storage, and the network connecting them. The maximum possible throughput is determined by the slowest of these three components. Make sure your network infrastructure is configured to support optimal transfer speeds to its best abilities.
While copying as fast as possible is often most desireable, consider the utilization of your local network and NAS appliance for other, often business critical tasks.
Copying as fast as possible might not be desirable when there's a risk that the migration could monopolize available resources.
- Consider when it's best in your environment to run migrations: during the day, off-hours, or during weekends.
- Also consider networking QoS on a Windows Server to throttle the RoboCopy speed.
- Avoid unnecessary work for the migration tools.
RobCopy can insert inter-packet delays by specifying the
/IPG:n switch where
n is measured in milliseconds between RoboCopy packets. Using this switch can help avoid monopolization of resources on both IO constrained devices, and crowded network links.
/IPG:n cannot be used for precise network throttling to a certain Mbps. Use Windows Server Network QoS instead. RoboCopy entirely relies on the SMB protocol for all networking needs. Using SMB is the reason why RoboCopy can't influence the network throughput itself, but it can slow down its use.
A similar line of thought applies to the IOPS observed on the NAS. The cluster size on the NAS volume, packet sizes, and an array of other factors influence the observed IOPS. Introducing inter-packet delay is often the easiest way to control the load on the NAS. Test multiple values, for instance from about 20 milliseconds (n=20) to multiples of that number. Once you introduce a delay, you can evaluate if your other apps can now work as expected. This optimization strategy will allow you to find the optimal RoboCopy speed in your environment.
RoboCopy will traverse the namespace it's pointed to and evaluate each file and folder for copy. Every file will be evaluated during an initial copy and during catch-up copies. For example, repeated runs of RoboCopy /MIR against the same source and target storage locations. These repeated runs are useful to minimize downtime for users and apps, and to improve the overall success rate of files migrated.
We often default to considering bandwidth as the most limiting factor in a migration - and that can be true. But the ability to enumerate a namespace can influence the total time to copy even more for larger namespaces with smaller files. Consider that copying 1 TiB of small files will take considerably longer than copying 1 TiB of fewer but larger files. Assuming that all other variables remain the same.
The cause for this difference is the processing power needed to walk through a namespace. RoboCopy supports multi-threaded copies through the
/MT:n parameter where n stands for the number of processor threads. So when provisioning a machine specifically for RoboCopy, consider the number of processor cores and their relationship to the thread count they provide. Most common are two threads per core. The core and thread count of a machine is an important data point to decide what multi-thread values
/MT:n you should specify. Also consider how many RoboCopy jobs you plan to run in parallel on a given machine.
More threads will copy our 1-TiB example of small files considerably faster than fewer threads. At the same time, the extra resource investment on our 1 TiB of larger files may not yield proportional benefits. A high thread count will attempt to copy more of the large files over the network simultaneously. This extra network activity increases the probability of getting constrained by throughput or storage IOPS.
During a first RoboCopy into an empty target or a differential run with lots of changed files, you are likely constrained by your network throughput. Start with a high thread count for an initial run. A high thread count, even beyond your currently available threads on the machine, helps saturate the available network bandwidth. Subsequent /MIR runs are progressively impacted by processing items. Fewer changes in a differential run mean less transport of data over the network. Your speed is now more dependent on your ability to process namespace items than to move them over the network link. For subsequent runs, match your thread count value to your processor core count and thread count per core. Consider if cores need to be reserved for other tasks a production server may have.
Avoid unnecessary work
Avoid large-scale changes in your namespace. For example, moving files between directories, changing properties at a large scale, or changing permissions (NTFS ACLs). Especially ACL changes can have a high impact because they often have a cascading change effect on files lower in the folder hierarchy. Consequences can be:
- extended RoboCopy job run time because each file and folder affected by an ACL change needing to be updated
- reusing data moved earlier may need to be recopied. For instance, more data will need to be copied when folder structures change after files had already been copied earlier. A RoboCopy job can't "play back" a namespace change. The next job must purge the files previously transported to the old folder structure and upload the files in the new folder structure again.
Another important aspect is to use the RoboCopy tool effectively. With the recommended RoboCopy script, you'll create and save a log file for errors. Copy errors can occur - that is normal. These errors often make it necessary to run multiple rounds of a copy tool like RoboCopy. An initial run, say from a NAS to DataBox or a server to an Azure file share. And one or more extra runs with the /MIR switch to catch and retry files that didn't get copied.
You should be prepared to run multiple rounds of RoboCopy against a given namespace scope. Successive runs will finish faster as they have less to copy but are constrained increasingly by the speed of processing the namespace. When you run multiple rounds, you can speed up each round by not having RoboCopy try unreasonably hard to copy everything in a given run. These RoboCopy switches can make a significant difference:
/R:nn = how often you retry to copy a failed file and
/W:nn = how many seconds to wait between retries
/R:5 /W:5 is a reasonable setting that you can adjust to your liking. In this example, a failed file will be retried five times, with five-second wait time between retries. If the file still fails to copy, the next RoboCopy job will try again. Often files that failed because they are in use or because of timeout issues might eventually be copied successfully this way.
If you use Azure File Sync, you likely need to create the SMB shares on that Azure File Sync-enabled Windows Server instance that match the shares you had on the StorSimple volumes. You can front-load this step and do it earlier to not lose time here. But you must ensure that before this point, nobody has access to cause changes to the Windows Server instance.
If you have a DFS-N deployment, you can point the DFN-Namespaces to the new server folder locations. If you don't have a DFS-N deployment, and you fronted your 8100 or 8600 appliance locally with a Windows Server instance, you can take that server off the domain. Then domain-join your new Azure File Sync-enabled Windows Server instance. During that process, give the server the same server name and share names as the old server so that cut-over remains transparent for your users, group policy, and scripts.
Learn more about DFS-N.
When you deprovision a resource, you lose access to the configuration of that resource and its data. Deprovisioning can't be undone. Don't proceed until you've confirmed that:
- Your migration is complete.
- There are no dependencies whatsoever on the StorSimple files, folders, or volume backups that you're about to deprovision.
Before you begin, it's a best practice to observe your new Azure File Sync deployment in production for a while. That time gives you the opportunity to fix any problems you might encounter. After you've observed your Azure File Sync deployment for at least a few days, you can begin to deprovision resources in this order:
- Deprovision your StorSimple Data Manager resource via the Azure portal. All of your DTS jobs will be deleted with it. You won't be able to easily retrieve the copy logs. If they're important for your records, retrieve them before you deprovision.
- Make sure that your StorSimple physical appliances have been migrated, and then unregister them. If you aren't completely sure that they've been migrated, don't proceed. If you deprovision these resources while they're still necessary, you won't be able to recover the data or their configuration.
Optionally you can first deprovision the StorSimple volume resource, which will clean up the data on the appliance. This process can take several days and will not forensically zero out the data on the appliance. If this is important to you, handle disk zeroing separately from the resource deprovisioning and according to your policies.
- If there are no more registered devices left in a StorSimple Device Manager, you can proceed to remove that Device Manager resource itself.
- It's now time to delete the StorSimple storage account in Azure. Again, stop and confirm your migration is complete and that nothing and no one depends on this data before you proceed.
- Unplug the StorSimple physical appliance from your data center.
- If you own the StorSimple appliance, you're free to PC Recycle it. If your device is leased, inform the lessor and return the device as appropriate.
Your migration is complete.
Still have questions or encountered any issues? We're here to help at AzureFilesMigration@microsoft.com.
- Get more familiar with Azure File Sync: aka.ms/AFS.
- Understand the flexibility of cloud tiering policies.
- Enable Azure Backup on your Azure file shares to schedule snapshots and define backup retention schedules.
- If you see in the Azure portal that some files are permanently not syncing, review the Troubleshooting guide for steps to resolve these issues.