Track packages from more types of sales documents

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
End users, automatically This feature is released. May 1, 2020 Oct 2020

Business value

Most shipping agents provide an online service that you can use to track the status of your packages while they're en route. Knowing where a package is can be vital in many business processes, such as when you provide customer service. This means that it's important to be able to quickly get tracking information.

Feature details

To provide broader, and thereby faster, access to package tracking information from your shipping agent, the package tracking feature is available on more types of sales documents. In addition to the Posted Sales Shipments page, the tracking feature is also available on the Posted Sales Invoice, Posted Sales Credit Memo, and Posted Return Receipt pages.

Track package action

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See also

Track packages

Set up shipping agents (docs)