Understand security roles used in Gamification

Administrators assign licenses to users to grant them permissions for certain applications. Azure Active Directory users can't be enabled for Dynamics 365 - Gamification unless they have a Dynamics 365 (online) license assigned. The first user to have a Game Manager security role assigned by a system admin in Dynamics 365 (online) is required to set up the connection between Gamification and Dynamics 365 (online).

Available security roles

Gamification provides three security roles:

  • Commissioner: Administrators of the Gamification solution and web portal. The user successfully activating Gamification becomes the first Commissioner in Gamification. Additionally, all users in Azure Active Directory with a Global Admin or Dynamics 365 Service Administrator become Commissioners in Gamification after they sign in to Gamification.
  • Game Manager: Game managers create and run games in Gamification. To become a game manager, a Dynamics 365 (online) admin has to assign the Game Manager security role to these users in Dynamics 365 (online) and select Send Users on Gamification > Settings.
  • User: The default security role for every user of the connected Dynamics 365 (online) organization. Game managers and commissioners can add them to games as players or fans.

Learn more about security roles and permissions in Dynamics 365 Customer Engagement.

To learn more about the permissions of the available security roles, refer to the following table.

Permission Commissioner Game Manager User
Install and configure the Gamification solution in Dynamics 365 (online) No* No* No*
Import players and fans from Dynamics 365 (online) and manage their security roles Yes No No
Set up and run games in Gamification Yes Yes No
Manage Stream TV games in Gamification Yes Yes No
Update game scores by using Excel point scoring capabilities in Gamification Yes Yes No
Schedule weekly or one-time emails Yes Yes No
Create weekly awards to keep players and fans engaged Yes Yes No
Draft and manage your fantasy teams in Gamification No Yes** Yes
Post on the smack talk board in Gamification Yes Yes Yes
See how you rank against other players on a Gamification leaderboard Yes Yes Yes

* Managing Gamification is regulated by Dynamics 365 (online) permissions and requires a Game Manager security role in Dynamics 365 (online). More information about the Game Manager security role in Dynamics 365 (online): Configure KPIs for Gamification in Dynamics 365 (online) and Install and configure the Gamification solution in Dynamics 365 (online)

** Game managers can participate as a fan or a player in games they don't administer.

See also

Overview for commissioners and game managers in Gamification
Overview for players and fans in Gamification
Import players and fans from Dynamics 365 (online) and manage their security roles