System requirements for the Field Service (Dynamics 365) mobile app
Field Service requirements
Field Service version 8.8.22+
After installing or upgrading to Field Service v8.8.22+, the "Field Service" and "Field Service Mobile" apps will appear in the list of apps when you sign in. You can find these apps by going to:
Mobile device - supported platforms
Currently, the Field Service (Dynamics 365) mobile app is supported on the following mobile platforms.
|iOS||12.4.9 or later||3 GB||64 GB||13 or later||4 GB||128 GB|
|Android||7.1.1 or later||3 GB||64 GB||10 or later||6 GB||128 GB|
|Windows||10 17763.0 or later||3 GB||64 GB||10 19042.1348 or later||6 GB||128 GB|
*The number of GBs of storage needed is dependent on how much data your organization needs to download onto the device when there is no internet access. This is controlled by the mobile offline profile.
For the best performance, make sure your team has 1) newer devices that 2) run the latest operating system versions, in that order.
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